Top 38 Service advisor Jobs in Buffalo Ny

AUTOMOTIVE SERVICE MANAGER - TOWNE AUTOMOTIVE GROUP
Towne Automotive —Orchard Park, NY
- $100,000 - $150,000 a year
- Dealership
- Mid-level
- Organizational skills
- Health insurance
- Dental insurance
Quick Apply
AUTOMOTIVE SERVICE ADVISOR - IMMEDIATE NEED
Transitowne Automotive Group —Elma, NY
- Up to $60,000 a year
- Urgently hiring
- Dealership
- Customer service
- In-person
- Paid holidays
- Disability insurance
Quick Apply
Lia Honda Williamsville - Automotive Service Advisor
Lia Auto Group —Buffalo, NY
- $70,000 - $100,000 a year
- Full-time
- Dealership
- Computer literacy
- Mid-level
- Paid training
- Health insurance
Quick Apply
Service Advisor
Northtown Automotive Companies —Tonawanda, NY
- $50,000 - $100,000 a year
- Full-time
- Sales
- Dealership
- Mid-level
8d
AUTOMOTIVE SERVICE WRITER - BENEFITS
Towne Automotive —Buffalo, NY
- $60,000 - $100,000 a year
- Full-time
- Clean driving record
- Sales
- Computer literacy
- Health insurance
- Dental insurance
Quick Apply
9d
Lead Service Advisor
DeLacy Ford —Elma, NY
- $65,000 - $88,000 a year
- Full-time
- Dealership
- 5 years
- Computer literacy
- Health insurance
- Dental insurance
Quick Apply
Lead Service Advisor
DeLacy Ford Inc —Elma, NY
- $65,000 - $88,000 a year
- Full-time
- Dealership
- 5 years
- Computer literacy
- Health insurance
- Dental insurance
Quick Apply
Customer Service Manager
Clarke Power Services Inc —Lancaster, NY
- $100,000 - $120,000 a year
- Full-time
- Ability to walk for extended periods
- CDL A
- Mid-level
- Paid training
- Health savings account
Quick Apply
Internal Automotive Service Advisor
Paddock Chevrolet —Kenmore, NY
- $18 - $20 an hour
- Full-time
- Clean driving record
- Sales
- Dealership
- Disability insurance
- Health insurance
Quick Apply
AUTOMOTIVE SERVICE WRITER - BENEFITS - NORTH COLLINS NY
Towne Automotive —North Collins, NY
- $50,000 - $70,000 a year
- Full-time
- Clean driving record
- Dealership
- Computer literacy
- Health insurance
- Dental insurance
Quick Apply
Inbound Tire Sales Representative
Cleve Hill Auto & Tire —Buffalo, NY
- $21 - $23 an hour
- Full-time
- In-person
- Communication skills
- Entry level
- Paid training
- Health insurance
Quick Apply
2d
Service Advisor
Colton RV & Marine —Blasdell, NY
- $45,000 - $65,000 a year
- Full-time
- Dealership
- Pass drug screening
- Mid-level
- Profit sharing
- Paid holidays
Quick Apply
Service Administrator
Alta Equipment Group —Buffalo, NY
- $22 - $28 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Paid holidays
- Health insurance
Quick Apply
19h
Automotive Assistant & Service Managers
Mavis Tire Supply —Kenmore, NY
- $40,000 - $65,000 a year
- Online Application
- 18 years or older
- Mid-level
- US work authorization
- Paid holidays
- Health insurance
Quick Apply
Automotive Customer Service Advisor
Pep Boys - Manny, Moe & Jack of Delaware, LLC —Buffalo, NY
- $17.00 - $19.80 an hour
- Weekends as needed
- Mid-level
- High school diploma or GED
- Ability to lift 50 pounds
- Paid holidays
- Disability insurance
Quick Apply
Bodyshop Estimator
Dave Smith Ford, LLC —Williamsville, NY
- $60,000 - $80,000 a year
- Full-time
- Mechanic experience
- Mid-level
- In-person
- Health insurance
- Dental insurance
Quick Apply
Service Manager - Hamburg, NY
GOODYEAR —Hamburg, NY
- $22 - $28 an hour
- Weekends as needed
- 18 years or older
- Heavy lifting
- Sales
- Health insurance
- Dental insurance
Customer Sales Advisor - Tonawanda, NY
GOODYEAR —Tonawanda, NY
- $17 - $20 an hour
- Weekends as needed
- 18 years or older
- Spanish
- Heavy lifting
- Health insurance
- Dental insurance
Collision Estimator
Caliber —Lockport, NY
- $50,000 - $100,000 a year
- Full-time
- Sales
- Customer service
- Mid-level
- Paid holidays
- Health insurance
Lead Customer Service Advisor
Pep Boys - Manny, Moe & Jack of Delaware, LLC —Hamburg, NY
- $17.00 - $19.80 an hour
- Weekends as needed
- Sales
- Mid-level
- High school diploma or GED
- Paid holidays
- Disability insurance
Quick Apply

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service advisor jobs near buffalo ny

AUTOMOTIVE SERVICE MANAGER - TOWNE AUTOMOTIVE GROUP

Towne Automotive -
Orchard Park, NY

Quick Apply

Job Details

$100,000 - $150,000 a year

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching

Qualifications

Customer communication
Employee relationship building

Full Job Description

TOWNE AUTOMOTIVE is seeking a motivated and experienced professional to lead our service department and help deliver an outstanding customer experience. In this role, you will oversee daily service operations, support a high-performing team, and ensure efficient workflow, quality repairs, and strong customer satisfaction. The ideal candidate brings leadership, organizational skill, and a commitment to operational excellence in a fast-paced automotive environment.

Responsibilities

Lead and manage the service department to ensure efficient day-to-day operations
Support, coach, and develop service advisors and technicians to promote strong performance
Monitor repair order flow, department productivity, and overall customer satisfaction
Review completed work for quality, accuracy, and compliance with company standards
Communicate effectively with customers regarding service needs, recommendations, and timelines
Work closely with parts, sales, and other internal teams to support operational goals
Track department performance metrics and identify opportunities for improvement
Maintain a safe, organized, and professional work environment
Handle customer concerns with professionalism and a solutions-oriented approach
Ensure policies, procedures, and manufacturer guidelines are followed consistently

Qualifications

Previous experience in automotive service management, service advising, or a related leadership role
Strong understanding of automotive service operations, repair processes, and customer service best practices
Proven leadership skills with the ability to motivate and support a team
Excellent communication, interpersonal, and conflict-resolution skills
Strong organizational skills and the ability to manage multiple priorities in a fast-paced setting
Comfort using dealership management systems and standard business software
Ability to analyze department performance and make informed operational decisions
Professional demeanor and a commitment to delivering a positive customer experience

Preferred Skills

Experience in a dealership or multi-location automotive service environment
Knowledge of warranty processes, repair order management, and service pricing
CDK software experience is a plus
Familiarity with coaching, scheduling, and performance management
Ability to build trust with customers and team members alike

What We Offer

A collaborative and team-oriented workplace
Opportunities for professional growth and leadership development
Competitive compensation and benefits package
WE OFFER
- Competitive Pay $100 - $150k Annually
- Medical, Dental, Vision
- PTO
- Company 401(k) Plan with match
- Closed Sundays
- Opportunity for growth
- The chance to make a meaningful impact on customer satisfaction and departmental success

Additional Information

We are committed to creating an inclusive workplace where every team member is respected and valued. Qualified applicants will be considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other legally protected status.

Quick Apply

Refine Your Search

service advisor jobs in buffalo ny

AUTOMOTIVE SERVICE MANAGER - TOWNE AUTOMOTIVE GROUP

AUTOMOTIVE SERVICE ADVISOR - IMMEDIATE NEED

Lia Honda Williamsville - Automotive Service Advisor

Service Advisor

AUTOMOTIVE SERVICE WRITER - BENEFITS

Lead Service Advisor

Lead Service Advisor

Customer Service Manager

Internal Automotive Service Advisor

AUTOMOTIVE SERVICE WRITER - BENEFITS - NORTH COLLINS NY

Inbound Tire Sales Representative

Service Advisor

Service Administrator

Automotive Assistant & Service Managers

Automotive Customer Service Advisor

Bodyshop Estimator

Service Manager - Hamburg, NY

Customer Sales Advisor - Tonawanda, NY

Collision Estimator

Lead Customer Service Advisor

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