Top 356 test technician Jobs in buffalo ny

Service Manager
Confidential —Buffalo, NY
- $60,000 - $75,000 a year
- Full-time
- Dealership
- Customer service
- Computer literacy
- Health savings account
- Health insurance
Quick Apply
Research & Development Technician
Washington Mills —Niagara Falls, NY
- $50,000 - $65,000 a year
- Full-time
- Microsoft Excel
- Forklift
- US work authorization
- Paid holidays
- Health insurance
Quick Apply
Electronics Technician
Hi-Tek Professionals —Buffalo, NY
- Up to $66 an hour
- Temporary
- Background check
- Mid-level
- US work authorization
- Health insurance
- Dental insurance
Quick Apply
1d
Service Technician - Air Products
MES Life Safety —Buffalo, NY
- $62,353.20 a year
- Full-time
- Mechanic experience
- Computer literacy
- Mid-level
- Paid training
- Paid holidays
Quick Apply
Construction Materials Technician
Atlantic Testing Laboratories —Hamburg, NY
- $20 - $23 an hour
- Full-time
- Construction site
- Basic math
- Laboratory experience
- Paid training
- Paid holidays
Quick Apply
Laboratory Assistant (NY Helps) - FT - Evening Shift
Erie County Medical Center —Buffalo, NY
- $24.25 - $30.92 an hour
- Part-time
- High school diploma or GED
- Driver's License
- Cleaning
9d
Diesel Bus Mechanic II
WeDriveU —Amherst, NY
- $32 an hour
- Full-time
- CDL B
- Background check
- Mechanic experience
- Commuter assistance
- Paid holidays
Quick Apply
Service Technician
Haun Welding Supply Inc —Tonawanda, NY
- $25 - $33 an hour
- Full-time
- 18 years or older
- Clean driving record
- Mid-level
- Dental insurance
- Paid time off
Diesel Mechanic Technician - 2nd Shift
HUNTER TRUCK SALES & SERVICE LLC —Buffalo, NY
- $17 - $45 an hour
- Full-time
- Dealership
- Mid-level
- 3 years
- Paid holidays
- Health insurance
Quick Apply
Auto Body Technician-GET PAID YOUR WORTH
Transitowne Automotive Group —Williamsville, NY
- Up to $75,000 a year
- 8 hour shift
- ASE Certification
- Clean driving record
- Dealership
- Health insurance
- Dental insurance
Quick Apply
Softlines Technician II
Bureau Veritas —Buffalo, NY
- $19 - $21 an hour
- Full-time
- Background check
- Computer literacy
- US work authorization
- Health savings account
- Health insurance
Quick Apply
2d
Diesel Mechanic
Etech Hi —Buffalo, NY
- $30 - $45 an hour
- Full-time
- Dealership
- Mid-level
- 3 years
- Profit sharing
- Paid training
Quick Apply
Fleet Mechanic Truck Technician
Clarke Power Services Inc —Lancaster, NY
- $28 - $49 an hour
- Full-time
- ASE Certification
- 6 years
- Mechanic experience
- Health savings account
- Paid holidays
Quick Apply
Mobile Fleet Technician
Penn Power Group, LLC —Buffalo, NY
- Up to $45 an hour
- Overtime
- ASE Certification
- Customer service
- 5 years
- Paid training
- Health insurance
Quick Apply
Field Service Technician (Heavy Machinery/Programming)
WENDT CORPORATION —Buffalo, NY
- $25 - $30 an hour
- 8 hour shift
- Word processing
- Mid-level
- Office
- Health savings account
- Health insurance
Quick Apply
Quality Control Technician (RMC)
New Enterprise Stone & Lime Co., Inc. —Lackawanna, NY
- From $24 an hour
- Nights as needed
- Background check
- Computer literacy
- Residential
- Paid holidays
- Dental insurance
Lead Technician: up to $4,000 Signing Bonus
Prolift, Inc. —Buffalo, NY
- $33 - $37 an hour
- Full-time
- Background check
- Mid-level
- Driver's License
- Profit sharing
- Health savings account
Quick Apply
HVAC & Refrigeration Technician
Integrated Personnel Services Pvt Ltd —Akron, NY
- $32.58 - $35.17 an hour
- Full-time
- Basic math
- Mid-level
- 3 years
- Disability insurance
- Health insurance
Quick Apply
1d
Maintenance Technician I
McGard LLC —Orchard Park, NY
- $18 - $24 an hour
- Overtime
- English
- High school diploma or GED
- Assembly
- Profit sharing
- Paid holidays
Quick Apply
Soldering Technician
GP:50 NY LTD —Grand Island, NY
- $19 - $23 an hour
- Overtime
- Background check
- High school diploma or GED
- US work authorization
- Health insurance
- Dental insurance
Quick Apply

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Service Manager

Confidential
Buffalo, NY

Quick Apply

Job Details

Full-time
$60,000 - $75,000 a year

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching
Life insurance

Qualifications

Customer communication
Teamwork
Customer relationship building
Interpersonal skills
Customer service
In-person customer service
High school diploma or GED
Customer engagement
Desktop applications
Vendor communication
Warranty issues management
Operational excellence initiatives
Productivity software
Training & development

Full Job Description

Position Title: Service Manager

Reports To: Service Director

Summary: The Service Department is an integral and vital part of the dealership, and the manner in which it builds open, honest, trusting relationships with customers and other departments is essential to the dealership’s success. The Service Manager takes the lead role in managing an efficient and profitable Service Department through productive staffing, customer retention, technician training and quality workmanship while improving productivity and reducing costs in order to meet objectives. This position is crucial to achieve the highest customer satisfaction by performing duties in accordance with current vendor practices and our company’s policies and procedures.

Primary Accountabilities:

· Ensuring Service department growth and profitability

· Understanding and ensuring compliance with all vendor policies and warranty procedures

· Reviewing and signing off on all Service Department outside purchases charged to the service Department or a customer repair order

· Reviewing warranty performance statements on ISIS monthly

· Reviewing C.O.D repair orders to ensure the vehicle and keys are on premises

· Maintaining high quality service repairs to minimize comebacks

· Ensuring that all work is fairly and equally assigned

· Investigating the progress of vehicle completion by conducting periodic spot checks of all jobs throughout the day to ensure timely repairs, quality workmanship and cleanliness

· Keeping abreast of all warranty policies and product changes to maintain effectiveness in this role

· Providing current manufacturers’ vendor training courses for technicians and service staff

· Reviewing random completed repair orders, noting technician comments, technician sign off, repair completion and road test completion

· Understanding and keeping abreast of all federal, state and local regulations that affect service operations, such as hazardous waste disposal, OSHA, EPA, etc.

· Maintaining a safe and clean work environment in all service areas

· Ensuring that current and required tools are purchased as necessary

· Hold monthly staff and technician meetings

· Explaining completed work and charges to the customer if required

· Interviewing potential Service Department employees

· Ensuring the service staff members are performing their duties as outlined in the appropriate job descriptions

· Strive for respect and facilitate teamwork

· Seeking out and securing new service business

Qualifications that a candidate MUST possess to gain consideration for this position:

· Minimum of 8 years technical experience in the automotive or medium/heavy duty truck industry.

· Must be customer-sensitive and able to listen, understand and communicate professionally with all customers, both external and internal

· Promote continuous improvement within the department

· Maintain a high degree of product and technical knowledge

· Must be a team player with a strong sense of commitment to the customer, and to performing required tasks accurately and professionally

· Must be self-motivated with good written and verbal communication skills

· Must conduct his/herself in a professional manner

· Must be able to adjust to multiple demands and shifting priorities, and be responsive and flexible to best serve the issue at hand

· Must be able to understand, communicate, and evaluate all vendor and warranty guidelines

· Excellent follow-through, problem solving and organizational skills to achieve a win-win solution

· Ability to use a personal computer, a general understanding of Microsoft Office software programs, and the ability to learn other database or proprietary software programs as needed

· Valid New York State Driver’s License

Qualifications that are WANTED in a candidate:

· A commercial driver’s license (CDL) to operate and road test customer vehicles when needed

· Knowledge of dealer and fleet maintenance procedures and systems

· Willingness to pursue self-development courses applicable to the job

· Working knowledge of supplier/vendor warranty policies

Training/Educational Requirements:

· High School Diploma or equivalent

Performance Goals:

· Meet or exceed established monthly and yearly service goals

· Receipt of consistent positive customer feedback

· Exceed customer expectations by:

ü Repair completed on time, within estimate, and correctly the first time.

Pay: $60,000.00 - $75,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

test technician jobs in buffalo ny

Service Manager

Research & Development Technician

Electronics Technician

Service Technician - Air Products

Construction Materials Technician

Laboratory Assistant (NY Helps) - FT - Evening Shift

Diesel Bus Mechanic II

Service Technician

Diesel Mechanic Technician - 2nd Shift

Auto Body Technician-GET PAID YOUR WORTH

Softlines Technician II

Diesel Mechanic

Fleet Mechanic Truck Technician

Mobile Fleet Technician

Field Service Technician (Heavy Machinery/Programming)

Quality Control Technician (RMC)

Lead Technician: up to $4,000 Signing Bonus

HVAC & Refrigeration Technician

Maintenance Technician I

Soldering Technician

I want to receive the latest job alert for test technician in buffalo ny

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