Top 20 Client success manager Jobs in Buford, Ga

Client Success Manager
VOICENATION LLC —Duluth, GA
- Full-time
- Mid-level
- Communication skills
Quick Apply
Customer Success Manager
Valsoft Corporation —Duluth, GA
- Hybrid work
- Marketing
- 5 years
- Mid-level
Quick Apply
Customer Success Manager
Trimble —Alpharetta, GA
- $65,100 - $114,300 a year
- Online Application
- Mid-level
- Office
- Civil Engineering
- Paid parental leave
- Employee stock purchase plan
Customer Success Project Manager
Barco —Duluth, GA
- 5 years
- Office
- Administrative experience
Customer Success Manager (Procurement)
Euna Solutions —Atlanta, GA
- Full-time
- Hybrid work
- Computer science
- Computer Science
- Mid-level
- Opportunities for advancement
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Customer Success Manager
HotSchedules Corporate —Alpharetta, GA
- Full-time
- Bachelor of Science
- Mid-level
- Continuous improvement
Director of Customer Success
7Mindsets Academy LLC —Roswell, GA
- Full-time
- School experience
- Master's degree
- Analysis skills
Quick Apply
Client Success Manager
ITA Group Inc —Atlanta, GA
- Full-time
- Mid-level
- 3 years
- Analysis skills
Quick Apply
Customer Success Manager
vidREACH.io —Alpharetta, GA
- Multiple hires
- Computer literacy
- Mid-level
- Organizational skills
Client Success Operations Manager
ITA Group Inc —Atlanta, GA
- Full-time
- Mid-level
- 3 years
- Bachelor's degree
Quick Apply
Customer Success Manager
Stratix Corporation —Norcross, GA
- Mid-level
- Office
- 3 years
Principal Client Success Executive - Lyric HCM
ADP —Alpharetta, GA
- $86,600 - $161,600 a year
- Full-time
- Sales
- English
- Research
- Wellness program
- Disability insurance
11d
Associate Customer Success Manager
Stratix Corporation —Norcross, GA
- Oracle
- Bachelor of Science
- Mid-level
Senior Customer Success Manager (Procurement)
Euna Solutions —Atlanta, GA
- Full-time
- Hybrid work
- Computer science
- Computer Science
- Office
- Opportunities for advancement
Quick Apply

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Client Success Manager

VOICENATION LLC -
Duluth, GA

Quick Apply

Job Details

Full-time

Qualifications

Revenue growth
Customer records maintenance
Managing customer accounts
Customer communication
Customer relationship building
Client onboarding
Customer retention strategy
Account development
Mid-level
Revenue forecasting
Managing clients in a customer support role
Client database systems
Sales management systems proficiency
Client growth strategy
CRM system proficiency
Cross-functional collaboration
Data-driven decision making
Communication skills
Risk Mitigation
Cross-functional communication

Full Job Description

Title: Client Success Manager

Reporting to: Manager of Client Success

Location: Duluth, GA

The role:

Our Client Success Managers serve as the primary point of contact for clients post-onboarding, owning the client relationship throughout the entire lifecycle. This role is focused on driving long-term client satisfaction, product adoption, and measurable business outcomes by proactively engaging clients, understanding their goals, and delivering ongoing value.

As a core member of the Client Success team, you will guide clients from initial onboarding through full adoption and expansion, ensuring they realize maximum value from our products and services. You will partner closely with internal teams to advocate for client, mitigate risk, and build trusted, long-term relationships that support retention and growth.

Key responsibilities:

Act as the primary point of contact for clients post-onboarding, responding to inquiries in a timely and professional manner while driving long-term client satisfactions and success
Drive product adoption, value realization, and expansion by proactively introducing new products, services, and features aligned to client goals and business outcomes
Proactively manage client accounts across the client lifecycle, including structured check-ins, project based engagements, executive reviews, and strategic initiatives such as case studies and reviews
Own retention, renewal, and churn mitigation efforts by identifying risk, handling termination requests, and executing strategies to protect and grow recurring revenue (MRR)
Maintain accurate and up-to-date client data within CRM systems, including activities, health indicators, renewals, forecasting, and engagement history to support visibility and informed decision-making
Collaborate cross-functionally with Sales, Support, and other stakeholders to advocate for the client, resolve issues, influence product improvements, and deliver a consistently high-quality client experience

The person:

You are a client-first, results-driven professional who thrives on building trusted relationships and delivering measurable value. You take ownership of your accounts, proactively anticipate client needs, and are comfortable managing both day-to-day engagement and long-term strategy. You are equally confident working directly with clients and collaborating cross-functionally to advocate for their success.

You bring a consultative mindset, strong communication skills, and the ability to balance empathy with accountability. You are energized by driving adoption, solving problems, and identifying opportunities to help clients grow their business while strengthening retention and expansion.

You are someone who:

Enjoys owning client relationships end-to-end and being a trusted advisor post-onboarding
Is proactive, organized, and comfortable managing multiple accounts & priorities
Communicates clearly and professional with stakeholders at all levels, including executives
Uses data, insights, and client signals to identify risk, drive adoption, and support renewals
Collaborate effectively across Sales, Support, and other internal teams to deliver seamless client experiences
Is motivated by client outcomes, long-term engagement, and continuous improvement

Working in the spirit of Moneypenny’s Trustmarks

Our incredible business was built on 5 founding principles echoed by the Trustmarks we live by today. Collectively, they set the standard for how we want to be for our clients, our clients’ clients and each other, every day:

For our clients, we are Loyal and True. Businesses trust us as a supplier because they know we put trust at the heart of everything we do. You have the freedom to build great relationships with everyone around you; be approachable, reliable, hardworking - and always go the extra mile.

For our clients’ clients we are Simply Brilliant. We believe that what we do really does help businesses work better and improve their clients’ experiences. Be the best possible version of yourself every day; friendly, positive and quick-thinking to achieve the best possible outcomes.

For our reputation, we are Doing what’s right. You’d never take a risk with your best friend’s front door keys - and this is exactly how we feel about one another. Be brave and always act with integrity; do your very best, but also be respected for demonstrating honesty and never overpromising.

For our team, we are Together, incredible. As a team, we approach every situation with energy, confidence and a positive spirit. Be a team player with empathy; collectively celebrating the highs, but also know when to pull together and support one another in the face of challenges.

For our industry, we are Superpowering the future. Technology is allowing us to deliver evermore seamless products and services. Be inquisitive, willing to learn and adapt; know our sector well enough so we’re able to offer reliable and cutting-edge solutions businesses won’t find elsewhere.

Quick Apply

Refine Your Search

client success manager jobs in buford, ga

Client Success Manager

Customer Success Manager

Customer Success Manager

Customer Success Project Manager

Customer Success Manager (Procurement)

Customer Success Manager

Director of Customer Success

Client Success Manager

Customer Success Manager

Client Success Operations Manager

Customer Success Manager

Principal Client Success Executive - Lyric HCM

Associate Customer Success Manager

Senior Customer Success Manager (Procurement)

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