Top 1897 Customer experience specialist Jobs in Burbank, Ca

Billing & Collections Specialist
SANDERS ROBERTS LLP —Los Angeles, CA
- $80,000 - $95,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Background check
- Microsoft Excel
- Health insurance
- Dental insurance
Quick Apply
Treasury Management Support Specialist
MidFirst Bank —Los Angeles, CA
- $50,000 - $70,000 a year
- Word processing
- Mid-level
- 3 years
- Paid holidays
- Health insurance
Optician / Customer Service Specialist
JINS Eyewear US, Inc. —Glendale, CA
- $22 - $27 an hour
- Weekends as needed
- High school diploma or GED
- Assembly
- Mentoring
- Commuter assistance
- Health insurance
Professional Drivers. Premium Pay. Move Cars with AUZO l Flexible l Santa Clarita/Valencia
Auzo Inc. —Santa Clarita, CA
- From $26 an hour
- Choose your own hours
- Background check
- Clean driving record
- Mid-level
- Flexible schedule
Accounting Specialist
Karoun Dairies —San Fernando, CA
- $23 - $27 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Writing skills
- Health insurance
- Dental insurance
Quick Apply
Customer Experience Specialist
Vitality Institute —Los Angeles, CA
- Full-time
- Hybrid work
- Office
- Continuous improvement
- Organizational skills
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Customer Operations Specialist
EVgo —Los Angeles, CA
- $47,400 - $59,300 a year
- Weekends as needed
- Remote
- Travel
- Trade school
- Experience equivalent to degree accepted
- Commuter assistance
- Health savings account
Quick Apply
Specialist: Seasonal, Part-time
Apple —Glendale, CA
- $24.00 - $30.59 an hour
- Part-time
- Entry level
- Employee stock purchase plan
- Health insurance
Inventory Specialist
Copart —Sun Valley, CA
- $23 an hour
- Full-time
- Bilingual
- 18 years or older
- Computer literacy
- AD&D insurance
- Employee stock purchase plan
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2d
Client Success Specialist
Forward Air —Los Angeles, CA
- Full-time
- Microsoft Outlook
- Marketing
- Mid-level
1d
Customer Solutions Specialist - Las Vegas, NV
AbbVie —Pasadena, CA
- $84,500 - $162,000 a year
- Full-time
- Remote
- Computer literacy
- Mid-level
- Windows
- Paid holidays
- Health insurance
Help Desk Support Specialist (Remote - LA Based)
Green Dot Public Schools (CA) —Los Angeles, CA
- $29.81 - $37.86 an hour
- Weekends as needed
- Remote
- Background check
- Current TB test
- Analysis skills
- AD&D insurance
- Paid holidays
10d
Seasonal Customer Experience Specialist
Tesla —North Hollywood, CA
- $21.57 - $27.36 an hour
- Weekends as needed
- Dealership
- Driver's License
- 1 year
- Commuter assistance
- Health savings account
3d
Intake Specialist
Synergy —Glendale, CA
- $25 - $28 an hour
- Computer literacy
- Writing skills
- Mid-level
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9d
Support Specialist
SimplePractice —Los Angeles, CA
- $46,000 - $48,000 a year
- Overtime
- Remote
- Google Workspace
- Bachelor's degree
- Computer skills
- Paid parental leave
- Paid holidays
IT Support Specialist
L A Federal Credit Union —Glendale, CA
- $26.51 - $38.75 an hour
- Full-time
- Microsoft Outlook
- Mid-level
- Office
Quick Apply
Applications Specialist I
MedPOINT Management —Sherman Oaks, CA
- $70,500 - $85,000 a year
- Mid-level
- 3 years
- Organizational skills
Fin Care Specialist I (Customer Service)
Cedars-Sinai —Los Angeles, CA
- $25.57 - $39.63 an hour
- 8 hour shift
- High school diploma or GED
- Fair chance
- Business Administration
- Health insurance
- Dental insurance
Warehouse Specialist
Cintas —Burbank, CA
- $19.25 - $24.08 an hour
- 8 hour shift
- Customer service
- Warehouse
- Organizational skills
- Profit sharing
- AD&D insurance
Patient Registration Specialist - Hybrid Sun Valley
Option Care Health —Sun Valley, CA
- $22.55 - $32.63 an hour
- Full-time
- Hybrid work
- Customer service
- Mid-level
- High school diploma or GED
- Health savings account
- Health insurance

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Billing & Collections Specialist

SANDERS ROBERTS LLP
Los Angeles, CA

Quick Apply

Job Details

Full-time
$80,000 - $95,000 a year

Benefits

Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Vision insurance

Qualifications

Microsoft Word
Customer communication
Microsoft Excel
Microsoft Outlook
Legal firm experience
Law office experience
Legal billing
Adobe Acrobat

Full Job Description

The Billing & Collections Specialist is responsible for managing billing and collections processes in alignment with the Firm’s established procedures and client-specific guidelines. This role focuses on delivering exceptional customer service to the Firm’s attorneys and clients, ensuring accuracy and efficiency in all related activities.

A minimum of 3-4 years of law firm billing experience is required for this position. In addition to proficiency with legal billing software such as Clio, Aderant, or Elite, the ideal candidate will have experience utilizing a variety of legal e-billing platforms and processing appeals.

Our preference is to have the role based in our Los Angeles office, with a hybrid remote arrangement available after the initial on-site training period. We will also consider remote candidates for this position. The compensation for this role will be determined based on the candidate's skills and experience, within the provided pay range.

Job Responsibilities:

Adhere to the Law Firm’s billing and collections policies.
Maintain accurate records of client billing guidelines, agreements, and collections activity.
Prepare and process monthly invoices, ensuring compliance with Firm policies and client-specific guidelines.
Review and verify the accuracy of bills and required supporting documentation, including expense reports.
Submit finalized invoices to the appropriate recipients via mail, email, or e-billing systems.
Monitor invoice status and track the approval process as needed.
Manage bill-related appeals while maintaining compliance with Firm policies.
Process write-offs in accordance with established procedures.
Provide prompt and effective customer service to internal and external clients, resolving billing or payment inquiries professionally.
Identify and collect past-due balances through professional communication, including making collection calls while maintaining positive client relationships.
Manage client accounts, including tracking payment schedules and status updates.
Maintain detailed records of collection efforts and status, organized by attorney.
Assist in preparing and reporting against client budgets.
Complete ad hoc billing requests as directed by attorneys.
Support special projects and ad hoc requests from attorneys and the Accounting team.
Collaborate effectively with the Accounting team to ensure alignment and efficiency.

Requirements:

Proficiency in Microsoft Word, Outlook, Excel, Adobe Acrobat, as well as legal billing software
Excellent written and verbal communication skills
Exceptional administrative and organizational skills with ability to manage a high volume of work in a fast-paced environment
Outstanding attention to detail
Strong ability to prioritize tasks and organize yourself to be able to concurrently manage several tasks
Able to work both independently and as part of a team; self-motivated; flexible and adaptable
Professional and courteous manner

Job Type: Full-time

Pay: $80,000.00 - $95,000.00 per year

Benefits:

401(k)
Dental insurance
Flexible spending account
Health insurance
Paid time off
Vision insurance

Application Question(s):

What legal billing and e-billing software do you have experience with?

Experience:

Law firm Litigation Billing: 3 years (Required)

Work Location: Hybrid remote in Los Angeles, CA 90071

Quick Apply

Refine Your Search

customer experience specialist jobs in burbank, ca

Billing & Collections Specialist

Treasury Management Support Specialist

Optician / Customer Service Specialist

Professional Drivers. Premium Pay. Move Cars with AUZO l Flexible l Santa Clarita/Valencia

Accounting Specialist

Customer Experience Specialist

Customer Operations Specialist

Specialist: Seasonal, Part-time

Inventory Specialist

Client Success Specialist

Customer Solutions Specialist - Las Vegas, NV

Help Desk Support Specialist (Remote - LA Based)

Seasonal Customer Experience Specialist

Intake Specialist

Support Specialist

IT Support Specialist

Applications Specialist I

Fin Care Specialist I (Customer Service)

Warehouse Specialist

Patient Registration Specialist - Hybrid Sun Valley

I want to receive the latest job alert for customer experience specialist in burbank, ca

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