Top 277 It support specialist Jobs in Burbank, Ca

IT Helpdesk Support
SKIMS —Los Angeles, CA
- $100,000 - $110,000 a year
- Weekends as needed
- Up to 50% travel
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
Helpdesk Desktop Support Analyst
Cerity Partners —Pasadena, CA
- $90,000 a year
- Email
- Hybrid work
- Mid-level
- Windows
- 3 years
- Commuter assistance
- Dental insurance
IT Help Desk Administrator
Tierra Del Sol Foundati —Sunland, CA
- $28 - $30 an hour
- Full-time
- Spanish
- Clean driving record
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
1d
Help Desk Analyst
Din Tai Fung North America —Arcadia, CA
- $28.10 - $33.65 an hour
- Weekends as needed
- Hybrid work
- Hospitality
- 18 years or older
- Google Workspace
- Health savings account
- Health insurance
Desktop Technician - Los Angeles, CA
Planned Parenthood Los Angeles —Los Angeles, CA
- $32.21 - $38.65 an hour
- Full-time
- Background check
- Mid-level
- Office
- AD&D insurance
- Disability insurance
IT Support Specialist
L A Federal Credit Union —Glendale, CA
- $26.51 - $38.75 an hour
- Full-time
- Microsoft Outlook
- Mid-level
- Office
Quick Apply
IT Support Specialist
Paradigm Treatment Centers —Los Angeles, CA
- $35 - $40 an hour
- Computer science
- Computer Science
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Desktop Support w/ Macintosh Experience
nscglobal, usa —Burbank, CA
- Urgently hiring
- Word processing
- Computer literacy
- Mid-level
- Paid time off
Quick Apply
IT Service Desk Specialist
MidFirst Bank —Los Angeles, CA
- $28 - $37 an hour
- Microsoft Outlook
- Research
- Mid-level
IT Support Technician
SpaceX —Hawthorne, CA
- $29 - $45 an hour
- Overtime
- Mid-level
- High school diploma or GED
- Driver's License
- Paid parental leave
- Employee stock purchase plan
Help Desk Analyst
Vallarta Supermarkets —Valley Glen, CA
- $24 - $27 an hour
- Weekends as needed
- Mid-level
- 1 year
- Communication skills
Quick Apply
13d
IT Help Desk Technician II
Divergent —Los Angeles, CA
- $30 - $56 an hour
- Weekends as needed
- Bachelor of Science
- Mid-level
- Microsoft Office
- Paid parental leave
- Paid holidays
Quick Apply
IT Help Desk - Support Specialist
Arakelian Enterprises Inc —Irwindale, CA
- $26.00 - $41.70 an hour
- Full-time
- Hybrid work
- Customer service
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
Helpdesk Specialist
Northwood Space —Los Angeles, CA
- $75,500 - $102,400 a year
- Full-time
- Mid-level
- Windows
- 3 years
IT Support Specialist
Intuit Dome —Los Angeles, CA
- $30 - $35 an hour
- Weekends as needed
- Computer science
- Computer Science
- Mid-level
- Wellness program
- Paid parental leave
2d
TEMPORARY NETWORK SUPPORT ANALYST (INFORMATION TECHNOLOGY SERVICES)
LA Metro —Los Angeles, CA
- $32.37 - $48.53 an hour
- Temporary
- Microsoft Outlook
- Computer Science
- Writing skills
- Paid jury duty
- AD&D insurance
6d
Computer Service Consultant II
Keck Medical Center of USC —Los Angeles, CA
- $9,925 - $150,463 a year
- Full-time
- Background check
- Mid-level
- University
5d
IT Specialist
HERITAGE PROVIDER NETWORK, INC. —Santa Clarita, CA
- $66,560 - $80,000 a year
- Clinic
- Bachelor's degree
- Travel
- Travel reimbursement
- Relocation assistance
Quick Apply
Web Portal IT Support I
MedPOINT Management —Sherman Oaks, CA
- $28 - $33 an hour
- Mid-level
- High school diploma or GED
- Bachelor's degree
IT Help Desk Tier 1
The People Concern —Los Angeles, CA
- $25 - $27 an hour
- Full-time
- Computer science
- Computer Science
- Research
- 403(b) matching
- AD&D insurance
Quick Apply

I want to receive the latest job alert for it support specialist in burbank, ca

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

it support specialist jobs near burbank, ca

IT Helpdesk Support

SKIMS -
Los Angeles, CA

Quick Apply

Job Details

Full-time
$100,000 - $110,000 a year

Benefits

Health insurance
Unlimited paid time off
Dental insurance
401(k)
Vision insurance
Employee discount
Food provided

Qualifications

Jira
Growing experience
Knowledge management
Email customer support
Smartphone (troubleshooting support)
Wireless networking
Phone communication
IT security auditing implementation
IT system monitoring
iOS
Slack
Shopify
Mid-level
IT compliance audits
Incident Escalation
Printer (troubleshooting support)
3 years
Information security compliance
Payment Processing Systems
Zendesk
Networking equipment (troubleshooting support)
Customer service knowledge base
Defect tracking tools
Online help documentation
Technical support via email
POS systems
Escalation handling
Information security auditing
Communication skills
Peripheral hardware support

Full Job Description

Description

SKIMS is a solutions-oriented brand creating the next generation of underwear, loungewear, and shapewear. We set new standards by providing high-quality, inclusive products that support everybody. We’re disrupting the industry and redefining the future of fashion, and we’re looking for passionate, proactive team members to help drive our technology forward in retail.

About the Role

As IT Helpdesk Support – Retail, you’ll play a key role in ensuring our SKIMS retail stores run seamlessly by delivering fast, thoughtful, and effective technical support. You’ll be the first point of contact for store teams needing assistance with point-of-sale systems, mobile devices, network connectivity, and retail-specific tools. Your ability to troubleshoot efficiently and prioritize support tickets will directly impact the in-store customer experience.

Key Responsibilities

Provide first-line technical support to all SKIMS retail store locations via phone, Slack, ticketing system, or email
Troubleshoot and resolve POS, mobile device, printer, and network issues in a timely manner
Assist with store technology setup and support for new store openings, relocations, and events
Collaborate with Retail Operations, Facilities, and Store Design teams to ensure technology needs are met
Support onboarding and offboarding of retail team members, including account provisioning and hardware setup
Escalate unresolved issues to appropriate IT team members and follow through to resolution
Maintain IT knowledge base and update documentation for common support workflows
Track, update, and close tickets using SKIMS' internal ticketing system
Monitor systems and proactively identify issues that may impact store performance
Assist in regular audits to ensure compliance with IT and security protocols

Skills, Knowledge and Expertise

3-5 years of experience in IT helpdesk or technical support, ideally supporting retail environments
Experience with POS systems (Shopify POS strongly preferred), Mac/iOS devices, and mobile payment systems
Familiarity with remote troubleshooting tools and ticketing systems (e.g., Zendesk, Jira)
Strong customer service orientation with excellent verbal and written communication skills
Ability to stay calm under pressure and respond with urgency in high-stakes retail situations
Flexible schedule, with occasional availability on evenings and weekends during key retail events
Highly organized, detail-oriented, and a proactive problem-solver

Preferred

Experience supporting fast-growing or high-volume retail environments
Knowledge of networking basics (Wi-Fi, routers, VPN)
Comfortable working with tools and penchant for being handy
Experience with RFID technology in a retail environment

Must haves

50% of travel

Benefits, Culture and Perks

Benefits and Culture

Up to 100% Company Paid Healthcare (medical, dental, vision)
Kind Body Fertility Benefits
401(k) savings plan with up to 4% match
Unlimited PTO
Full Access to LinkedIn learning
Employee Discounts

Perks (HQ Location)

Free weekly catered lunch at HQ – M/T/W/Th
Dog-Friendly office on a Thursday and Friday
Free Swag Giveaways
Annual Holiday Party
Annual Summer Party
Invitations to pop-ups and other company events
Complimentary daily office snacks and beverages

About SKIMS

SKIMS is a solutions-oriented brand creating the next generation of underwear, loungewear and shapewear.

We are setting new standards by providing solutions for every body. From technically constructed shapewear that enhances your curves to underwear that stretches to twice its size, our goal is to consistently innovate on the past and advance our industry for the future.

Quick Apply

Refine Your Search

it support specialist jobs in burbank, ca

IT Helpdesk Support

Helpdesk Desktop Support Analyst

IT Help Desk Administrator

Help Desk Analyst

Desktop Technician - Los Angeles, CA

IT Support Specialist

IT Support Specialist

Desktop Support w/ Macintosh Experience

IT Service Desk Specialist

IT Support Technician

Help Desk Analyst

IT Help Desk Technician II

IT Help Desk - Support Specialist

Helpdesk Specialist

IT Support Specialist

TEMPORARY NETWORK SUPPORT ANALYST (INFORMATION TECHNOLOGY SERVICES)

Computer Service Consultant II

IT Specialist

Web Portal IT Support I

IT Help Desk Tier 1

I want to receive the latest job alert for it support specialist in burbank, ca

Related Searches

Explore jobs in more locations

Description

Key Responsibilities

Skills, Knowledge and Expertise

Benefits, Culture and Perks

About SKIMS

Job Seeker Tools

Employer Tools

Browse

Stay Connected