Top 107 Reservation agent Jobs in Burbank, Ca

Front Desk Agent
GLENMARK HOTEL —Glendale, CA
- $25 an hour
- Part-time
- Computer literacy
- Writing skills
- Basic math
Quick Apply
Guest Service Agent
Hyatt Place Glendale —Glendale, CA
- $25 an hour
- Hotel
- Entry level
- Paid holidays
- Disability insurance
Quick Apply
Front Desk Agent
Oh So Original, Inc. —Burbank, CA
- Up to $21 an hour
- 8 hour shift
- Ability to walk for extended periods
- Hotel
- High school diploma or GED
- Free parking
- Health insurance
Front Desk Agent
Hotel Burbank —Burbank, CA
- Up to $21 an hour
- 8 hour shift
- Ability to walk for extended periods
- Hotel
- High school diploma or GED
- Free parking
- Health insurance
Quick Apply
Airport Ramp Agent PT - BUR
Unifi Aviation, LLC —Burbank, CA
- $17 an hour
- Overtime
- 18 years or older
- Experience working with individuals with disabilities
- No experience needed
- Paid training
- Health insurance
Front Desk Agent
Best Western Plus Media Center Inn & Suites —Burbank, CA
- From $18 an hour
- Part-time
- Hotel
- Entry level
Quick Apply
4d
Reservations Agent
LINE LA —Los Angeles, CA
- $27.95 an hour
- Full-time
- Microsoft Outlook
- Writing skills
- English
Quick Apply
Rooms Controller
Marriott International, Inc —Los Angeles, CA
- $35.50 an hour
- Full-time
- Sales
- Hotel
- High school diploma or GED
- Employee discount
Guest Service Agent
Courtyard Los Angeles Pasadena/Old Town —Pasadena, CA
- From $22.25 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Ability to lift 25 pounds
- Wellness program
- Commuter assistance
Front Desk Agent
AC Hotel Pasadena —Pasadena, CA
- $21 an hour
- Part-time
- No high school diploma
- Hotel
- High school diploma or GED
Quick Apply
Front Desk Agent
USC —Los Angeles, CA
- $22.79 - $28.00 an hour
- Night shift
- Hotel
- High school diploma or GED
- Bachelor's degree
Guest Service Agent
Hersha Hospitality Management, LP —Pasadena, CA
- $22.25 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Ability to lift 25 pounds
- Wellness program
- Commuter assistance
Front Desk Agent - Part Time
Reside —Los Angeles, CA
- $25.63 - $31.25 an hour
- 8 hour shift
- Background check
- Computer literacy
- Residential
- Commuter assistance
- Paid holidays
2d
Guest Service Agent
Hotel Clark —Los Angeles, CA
- $30 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- No travel
Quick Apply
3d
Front Desk Agent
InterContinental —Los Angeles, CA
- $27.15 - $33.94 an hour
- Weekends as needed
- Sales
- Basic math
- High school diploma or GED
Guest Service Agent - Full Time
Kimpton Hotels & Restaurants —Los Angeles, CA
- $27.34 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Entry level
Quick Apply
Front Desk Agent
Hollywood VOLUME Hotel —Los Angeles, CA
- $26.72 an hour
- Full-time
- Hotel
- 1 year
- Ability to stand for extended periods
Quick Apply
2d
Reservation Agent
U-Haul —Los Angeles, CA
- From $20 an hour
- Part-time
- High school diploma or GED
- In-person
- Entry level
- Paid holidays
- Health insurance
Quick Apply
Front Desk Host
Avalon Beverly Hills —Beverly Hills, CA
- $22 an hour
- Hotel
- High school diploma or GED
- Ability to sit for extended periods
Quick Apply
9d
Guest Service Agent - Part Time
Kimpton Hotels & Restaurants —Los Angeles, CA
- $27.99 an hour
- Part-time
- Hotel
- High school diploma or GED
- Entry level
Quick Apply

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Front Desk Agent

GLENMARK HOTEL -
Glendale, CA

Quick Apply

Job Details

Part-time
$25 an hour

Qualifications

Computer operation
Writing skills
Copy machines
Basic math
Windows
Microsoft Office
High school diploma or GED
Fax machines
Customer relationship management
Property management systems (PMS)
Dollies
Telephone systems
Multi-line phone systems
10 key typing
Hotel and accommodations guest complaints handling
Faxing
POS systems

Full Job Description

POSITION PURPOSE

Perform in a pleasant, professional, and efficient manner, a combination of duties related mainly to guests needs, including but not limited to; registration, checkout and cashiering thereby contributing to an overall pleasant and positive guest experience.

ESSENTIAL RESPONSIBILITIES

Greet and welcome guests upon arrival.
Execute the registration and checkout process at the front desk.
Accept payment for guests accounts both at the time of registration and at checkout. Maintain a house bank and make a deposit and accurate reports of receipts daily. Cash checks and exchange currency for guests.
Accurately handle cash transactions and balance a cash drawer to the given amount.
Acknowledge rewards members and returning guests.
Take and manage guest bookings, up-selling opportunities and telling them about ways to improve their stay.
Review current days arrival reports. Check all special request reservations to ensure that the room is blocked per request, VIPs identified, billing is set up correctly, deposits are taken, and other departments are notified of room assignment.
Attend all scheduled training, departmental and hotel meetings.
Ensure awareness of special promotions, daily activities, arriving VIPs, Group/Conferences in house, special requests, and scheduled shuttles.
Practice safe work habits and ensure safe work practices to avoid injury to self and others.
Ensure all privacy and security protocols are followed as well as departmental and company procedures.
Answer all calls promptly correctly transfer all calls to appropriate departments.
Confer and cooperate with other departments to ensure coordination of guest needs. Logging of all guest requests and room defects in the appropriate system. Follow up with guest after the completion of requests and repairing of any defects to ensure resolution to their satisfaction.
Answer inquiries pertaining to hotel policies, services, registration, shopping, dining, entertainment, and travel directions.
Maintain an extensive knowledge of the hotel, its services, and facilities. Along with a general knowledge of the city where the hotel is located and its attractions.
Maintain lobby cleanliness and organization.

Assist in booking reservations.
Assist with handling mail, packages, facsimiles, and guest items.
All other duties assigned by manager or supervisor.

SUPPORTIVE FUNCTIONS

In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel:

Assist with any guest inquiry.
Follow all company and safety and security policies and procedures.
Report maintenance problems, safety hazards, accidents, or injuries.
Perform other reasonable job duties as requested by direct and indirect supervisors.

PHYSICAL DEMANDS

Environmental conditions are inside, a job is considered inside if staff spends approximately 75 percent or more of the time inside. Temperature is moderate and controlled by hotel environmental systems.
Must be able to stand and exert well-paced mobility for up to four (4) hours in length.
Must be able to exert well-paced ability to maneuver between functions occurring simultaneously.
Must be able to exert well-paced ability in limited space and to reach other departments of the hotel on a timely basis.
Must be able to lift up to 45 lbs. as needed.
Must be able to push and pull carts and equipment weighing up to 250 lbs.
Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening, and hearing ability and visual acuity.
Hearing, smelling, tasting, and visual ability to observe and distinguish product quality and detect signs of emergency situations.
Talking and hearing occur continuously in the process of communicating with other staff, guests, and supervisors.
Vision occurs continuously with the most common visual functions being those of near and color vision and depth perception.
Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks occasionally.
Must have finger dexterity to be able to operate office equipment such as computers, printers, 10-key adding machine, multi-line touch tone phone, filing cabinets, FAX machines, photocopiers, dolly, and other office equipment as needed.
Ability to work primarily with fingers to pick, pinch, type and carry out substantial movements (motions) of the wrists and hands as well.

SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities:

Must be able to speak, read, write, and understand the primary language used in the workplace.
Requires good communication skills, verbal, written and electronic.
Considerable knowledge of complex mathematical calculations and computer programs.
Must have excellent leadership capability and customer relations skills.
Must be detail oriented with outstanding organizational and communication skills.
Must possess basic computer skills.
Must possess basic computational ability.
Ability to effectively deal with internal and external customers some of whom will require high levels of patience, tact and diplomacy and collect accurate information to resolve conflicts.
Knowledgeable about basic function of Windows OS, MS Office, PMS, PBX, Key system and POS.
Self-driven and able to work independently.
Exceptionally strong in issue resolution and proven analytical skills with a strong attention to detail.

EDUCATION

High school or equivalent education required.

EXPERIENCE

Experience in the hospitality industry preferred.
Experience in a front desk or customer service role preferred.

LICENSES OR CERTIFICATIONS

GROOMING

All Staff Members must maintain a neat, clean and well-groomed appearance per Azul Hospitality standards. Refer to the property specific required grooming and uniform standards policy.

ATTENDANCE

Regular attendance in conformance with the standards, which may be established by Azul Hospitality, from time to time, is essential to the successful performance of this position. Staff with irregular attendance / tardiness will be subject to disciplinary action, up to and including termination of employment. Upon employment, all staff is required to fully comply with Azul Hospitality rules and regulations for the safe and effective operation of the hotels facilities. Staff members who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, staff members may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required. This job description is not an exclusive or exhaustive list of all job functions that a staff member in this position may be asked to perform from time to time.

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