DUTIES AND RESPONSIBILITIES:
ESSENTIAL DUTIES:
Researches information by identifying, locating and extracting relevant data and information (e.g., by reading, collecting, downloading, interviewing) from varied sources (e.g., Internet search engines, library materials, government and technical reports, knowledgeable individuals) in order to obtain sufficient, valid and reliable data for analysis and decision-making purposes.
Compiles information by grouping and/or categorizing the information (e.g., in tables, spreadsheets, data files) in meaningful ways in order to facilitate analysis.
Analyzes information using qualitative and/or quantitative analytical methods in order to understand and draw fact-based conclusions, often from large amounts of information; identifies issues and problems requiring additional research and study and takes appropriate action to ensure sound study results.
Develops and/or recommends the development of policies, programs, or procedures to address problems or improve operations by applying the results of research and analysis of pertinent information in order to ensure the highest likelihood of success.
Prepares a variety of documents (e.g., reports, business correspondence, memoranda), adapting formats suitable to the purpose and using relevant software programs (e.g., word processing, desktop publishing, presentation) in order to effectively communicate information to various audiences (e.g., departmental personnel, members of the public, governing boards).
Interacts with a variety of individuals (e.g., vendors, managers, representatives of external agencies/organizations) when participating in meetings, mediating disputes, making presentations, providing advice and/or consultation services, etc. in order to communicate information, share ideas, present recommended solutions, gain agreement and coordinate activities.
Coordinates activities, such as those of contractors, consultants, outside agencies, etc. to ensure that programs are successfully planned, implemented, and/or evaluated.
Monitors processes and programs by gathering and analyzing relevant information in order to ensure that processes are capable and stable, and that programs are proceeding as intended.
Evaluates program effectiveness by comparing outcomes to goals in order to determine whether to continue or modify the program.
Performs various administrative duties (e.g., creating and maintaining files; formatting standard documents; receiving, processing, and routing documents) by appropriately applying Federal and State laws, County and local ordinances, and departmental policies and procedures in order to ensure all work done complies with established guidelines and requirements.
EXAMPLE OF DUTIES:
The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class.
Human Resources:
In a central administrative department, assists operating departments in the solution of specific problems of human resources where the objective is clearly defined, the data can be obtained, and the investigation, verification, and analysis completed, using established methods, procedures, and standards with only minor modifications; reports to operating departments the findings, recommendations, and results of studies, and assists in the implementation of changes and resolutions of differences.
Conducts examinations administered by the department by reviewing examination contents, preparing job bulletins, reviewing and accepting or rejecting applications, and preparing justifications for selective certifications; may recruit special examiners and interviewers for specific examinations and represent the department at community, school, or outreach events such as job fairs.
Advises unit supervisors and departmental managers regarding compliance with Civil Service Rules and departmental policies and procedures; may assist managers with the preparation of improvement needed or unsatisfactory performance evaluations, compilation of employee performance documentation, and steps for implementing progressive discipline.
Investigates and recommends management action in matters involving employee performance or disciplinary issues; may assist advocacy staff in the preparation of the departmental position in such cases and represent the department in meetings with employees or employee representatives to resolve disciplinary issues.
Reviews, analyzes, and makes recommendations regarding workers' compensation cases and/or employee benefits issues; may correspond directly with the employee, with the Department of Human Resources, or with the third-party administrator (TPA).
Conducts classification studies of existing departmental positions and prepares findings and recommendations which may result in reclassification; prepares duty statements, organization charts, and other materials supporting departmental requests for new positions in the annual budget process.
May gather facts, analyze, and prepare recommendations to management on employee allegations of discrimination, harassment, or other illegal or inappropriate behavior in the workplace.
May develop and conduct training programs on issues such as employee safety and new employee orientation.
Contracts & Grants:
Conducts routine and/or moderately complex contract feasibility and cost analysis studies of various departmental operations; prepares reports detailing findings and makes recommendations.
Conducts contract solicitations; develops specifications and/or scope of work, solicitation packages, proposal/bid evaluation processes; and prepares documentation for routine and/or moderately complex contracts to support contract recommendations.
Assists in negotiating legal and operational terms, requirements, and conditions for contract awards and modifications; assists in preparing related documents including contracts, amendments and letter agreements.
Assists in conducting legal research on applicable laws and regulations, analyzes impact to department contracting efforts and may confer with County attorneys to formulate recommendations.
Prepare letters and memos to the Board of Supervisors recommending contract awards for review by senior level contract staff.
Assist line operations in identifying contractual and funding problems, and in resolving differences with contractors.
Assists in formulating policies and procedures for contract development and/or in designing forms and other tools to aid in contract development.
REQUIRED COMPETENCIES AND QUALIFICATION STANDARDS:
COMPETENCIES:
Knowledge:
Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, and coordination of people and resources.
Clerical - Knowledge of administrative and clerical procedures and systems such as managing files and records, designing standard forms, and other general office procedures and terminology.
English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Skills:
Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one.
Mathematical Reasoning - The ability to choose the right mathematical methods or formulas to solve a problem.
Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Coordination - Includes planning, scheduling, organizing, prioritizing, and monitoring work activities by utilizing resources (both human and material) to their fullest and aligning work plans with departmental goals.
Time Management - Managing one's own time and the time of others.
Instructing - Teaching others how to do something.
Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
Quality Control Analysis - Conducting tests and inspections of products, services, or processes to evaluate quality or performance.
Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
Abilities:
Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.
Oral Expression - The ability to communicate information and ideas in speaking so others will understand.
Written Expression - The ability to communicate information and ideas in writing so others will understand.
Reasoning - The ability to apply the rules of logic when synthesizing a variety of information to identify a problem or reach a workable decision, resolution, or recommendation.
Information Ordering - The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
WORK STYLES:
Dependability - Job requires being reliable, responsible, and dependable, and fulfilling obligations.
Adaptability/Flexibility - Job requires being open to change (positive or negative) and to considerable variety in the work place.
Cooperation - Job requires being pleasant with others on the job and displaying good-natured, cooperative attitude.
Stress Tolerance - Job requires accepting criticism and dealing calmly and effectively with high stress situations.
Integrity - Job requires being honest and ethical.
Concern for others - Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.
Assertiveness - Job requires a willingness to lead, take charge, and offer opinions and direction.
Persistence - Job requires persistence in the face of obstacles.
Initiative - Job requires a willingness to take on responsibilities and challenges.
Attention to Detail - Job requires being careful about detail and thorough in completing work tasks.
EXAM CONTENT:
During your initial work period, the appointing department will evaluate your performance. Those who achieve a passing score on this evaluation will be considered for permanent appointment.
BACKGROUND PROCESS:
Appointment to this position is contingent upon successful clearance of all pre-employment screening and onboarding requirements. This position requires live scan clearance.
Application & Filing Information:
Applications must be filed online only and will be reviewed for interview consideration on an ongoing basis. If you have not been contacted within 60 days and the recruitment remains open or reopens for filing, we encourage you to submit a new application. This will allow you to reaffirm your interest and update any relevant information.
You MUST include a recent resume and a copy of your applicable official transcript/diploma as part of your application submission. APPLCATONS WTHOUT A RESUME AND OFFICIAL TRANSCRIPT/ DIPLOMA ATTACHED WILL BE DEEMED INCOMPLETE AND WILL NOT BE CONSIDERED.
Many important notifications will be sent electronically to the email address provided on the application, so it is important that you provide a valid email address. Please add
[email protected] as well as
[email protected], and
[email protected] to your email address and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail.
You have the ability to opt out of emails from LA County. If you unsubscribe, you will not receive any email notification for any examination for which you apply with Los Angeles County. Regardless of whether you choose to unsubscribe, you can always check for notifications by logging into governmentjobs.com and viewing your profile inbox, which saves a copy of all emailed notices.
Plan to submit your online application well in advance of the July 06th 2026 at 5:00PM deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty, you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address.
Computer and Internet Access at Public Libraries: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County (optional)
The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a director adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. Qualified applicants with arrest or conviction records will be considered for employment in accordance with County Fair Chance Policies and the Fair Chance Act (Gov. Code Section 12952).
COVID-19 Vaccination: Some County workforce members may be required to be fully vaccinated against COVID-19. Successful candidates for this position(s) will be required to submit proof of vaccination against COVID-19 or request an exemption for qualifying medical or religious reasons during the onboarding process. Candidates should not present proof of vaccination until instructed to do so by the hiring department (this language should only be used if the classification and/or position being recruited for are required to be vaccinated by an authority other than LA County)
Anti-Racism, Diversity, and Inclusion (ARDI)
The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices.
Dept Contact Name: HR General
Dept Contact Phone:
Dept Contact Email: [email protected]
Teletype Number: 800-735-2929
