Top 130 Customer care coordinator Jobs in Burlingame, Ca

OUTREACH COORDINATOR
NORTH EAST MEDICAL SERVICES —Burlingame, CA
- $32.08 - $36.15 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Children
- Health insurance
- Dental insurance
Practice Coordinator II
University of California San Francisco —San Mateo, CA
- Spanish
- Microsoft Outlook
- Computer literacy
Practice Coordinator 2
University of California San Francisco —Brisbane, CA
- Call employer
- Spanish
- Microsoft Outlook
- Computer literacy
Front Desk Admin
James Warren Dental —Millbrae, CA
- $24 - $30 an hour
- Full-time
- Dental office
- In-person
- Communication skills
- Paid holidays
- Health insurance
Quick Apply
Scheduling Coordinator (Spanish Fluency preferred)
Stealth HC —San Mateo, CA
- $50,000 - $70,000 a year
- Full-time
- Hybrid work
- Spanish
- English
- Office
Wellness Coordinator - Part-Time
Hydration Room —Burlingame, CA
- $23 an hour
- Part-time
- High school diploma or GED
- Clinic
- Ability to sit for extended periods
- Health insurance
- Dental insurance
Quick Apply
Patient Coordinator (Full Time)
Schweiger —San Mateo, CA
- $21.00 - $24.50 an hour
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health savings account
- Disability insurance
Quick Apply
Eligibility Coordinator
LA FAMILIA —Hayward, CA
- $30.77 - $35.90 an hour
- Full-time
- Hybrid work
- Spanish
- Google Workspace
- Ability to walk for extended periods
- Paid holidays
- Health insurance
Quick Apply
BED CONTROL COORDINATOR
AHMC Healthcare —Daly City, CA
- From $34.32 an hour
- Part-time
- Customer service
- Medical office experience
- HIPAA
Front Desk Coordinator - Part-Time- San Mateo, CA
The Joint Chiropractic —San Mateo, CA
- From $21 an hour
- Part-time
- Spanish
- High school diploma or GED
- Clinic
- Paid holidays
- Paid time off
Quick Apply
UTILIZATION MANAGEMENT COORDINATOR I MSO
NORTH EAST MEDICAL SERVICES —Burlingame, CA
- $38 an hour
- Full-time
- Clinic experience
- Research
- Outpatient experience
- Health insurance
- Dental insurance
Practice Coordinator
University of California San Francisco —San Francisco, CA
- $31.92 - $45.68 an hour
- Spanish
- Microsoft Outlook
- Customer service
Practice Coordinator II - Referral Coordinator
University of California San Francisco —San Francisco, CA
- Spanish
- Microsoft Outlook
- Computer literacy
- Dental insurance
Practice Coordinator 3
University of California San Francisco —San Francisco, CA
- Full-time
- Microsoft Outlook
- Computer literacy
- Writing skills
Ambulatory Practice Coordinator 3
University of California San Francisco —Redwood City, CA
- Full-time
- Spanish
- Microsoft Excel
- Microsoft Outlook
Authorization Coordinator
University of California San Francisco —San Francisco, CA
- Full-time
- Microsoft Outlook
- Computer literacy
- Writing skills
Practice Coordinator III
University of California San Francisco —Emeryville, CA
- Full-time
- Spanish
- Microsoft Outlook
- Computer literacy
- Dental insurance
Surgery Coordinator/Scheduler
University of California San Francisco —San Francisco, CA
- Spanish
- Microsoft Excel
- Microsoft Outlook
Member Care Coordinator
JumpstartMD —San Francisco, CA
- $27 - $30 an hour
- Part-time
- Inventory management
- Microsoft Office
- High school diploma or GED
- Wellness program
- Health insurance
Quick Apply
Client Care Coordinator
SkinSpirit —Palo Alto, CA
- $20 - $27 an hour
- Full-time
- Microsoft Outlook
- Sales
- Computer literacy
- Paid holidays
- Health insurance

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OUTREACH COORDINATOR

NORTH EAST MEDICAL SERVICES -
Burlingame, CA

Apply Now

Job Details

Full-time
$32.08 - $36.15 an hour

Benefits

Health insurance
Dental insurance
401(k)
Vision insurance

Qualifications

Client rapport building
Medical scheduling
High school diploma or GED
Stakeholder relationship building

Full Job Description

The Outreach Coordinator plays an important and unique role in supporting Population Health initiatives through patient outreach and engagement. This role is responsible for supporting patient recruitment, retention, and engagement strategies that contribute to improved population health outcomes. The Outreach Coordinator will conduct outreach activities that connect current and prospective patients with NEMS services, promote preventive care, and increase access to culturally and linguistically appropriate healthcare resources.

The candidate must demonstrate strong communication and relationship-building skills to work effectively with patients and families, healthcare providers and care teams, and community-based organizations. These skills will support improved care coordination, help identify and address cultural and healthcare system barriers, promote timely access to care, and empower patients to engage in preventive services and population health programs.

ESSENTIAL JOB FUNCTIONS:

Conduct outreach to newly assigned patients to establish primary care services and connect them with appropriate resources and services at NEMS sites.
Conduct targeted outreach to patients to support population health initiatives, including annual wellness visits, preventive screenings and services, chronic disease management, and care gap closure.
Conduct outreach to diverse patient populations to promote engagement in NEMS services, programs, and population health initiatives, while supporting NEMS marketing and community engagement strategies.
Identify and understand the needs, interests, and barriers affecting current and prospective patient populations to increase awareness and utilization of services offered by NEMS.
Assist with data collection and tracking of outreach activities, and report relevant statistical and operational information to management and leadership.
Track outreach outcomes related to quality measures and population health initiatives to support reporting and performance improvement efforts.
Participate in Performance Improvement and Continuous Quality Improvement activities and attend trainings and meetings as needed.
Ensures compliance with all applicable local, state, and federal regulations, as well as organizational policies and procedures.
Performs other job duties as required by manager/supervisor

High school diploma with minimum of 2 years of relevant work experience. Associate or Bachelor’s degree preferred.
Experience with medical appointment scheduling required. Experience with Epic EHR scheduling is strongly preferred.
Prior experience in a managed care setting or IPA provider organization a plus.
Prior experience with customer service; can build rapport with patients via phone.
Proficient with Microsoft Office and PC based software programs or automated database management systems preferred.
Ability to follow through with delegated tasks and self-manage in a detail-oriented environment.
Good organization and prioritization skills to manage multiple projects and timelines.
Strong interpersonal skills to collaborate effectively with a broad range of internal and external stakeholders.
Excellent communication (spoken and written) and time management skills.

LANGUAGE:

Must be able to fluently speak, read and write English.
Fluent in Chinese (Cantonese and/or Mandarin) required.
Fluency in other languages is an asset.

STATUS:

This is an FLSA Non-exempt position.
This is not an OSHA high-risk position.
This is a Full Time position.

NEMS is proud to be an Equal Opportunity Employer welcoming diversity in our workforce. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

NEMS BENEFITS: Competitive benefits, including free medical, dental and vision insurance for employee, spouse and/or children; and company contribution to 401(k).

Apply Now

Refine Your Search

customer care coordinator jobs in burlingame, ca

OUTREACH COORDINATOR

Practice Coordinator II

Practice Coordinator 2

Front Desk Admin

Scheduling Coordinator (Spanish Fluency preferred)

Wellness Coordinator - Part-Time

Patient Coordinator (Full Time)

Eligibility Coordinator

BED CONTROL COORDINATOR

Front Desk Coordinator - Part-Time- San Mateo, CA

UTILIZATION MANAGEMENT COORDINATOR I MSO

Practice Coordinator

Practice Coordinator II - Referral Coordinator

Practice Coordinator 3

Ambulatory Practice Coordinator 3

Authorization Coordinator

Practice Coordinator III

Surgery Coordinator/Scheduler

Member Care Coordinator

Client Care Coordinator

I want to receive the latest job alert for customer care coordinator in burlingame, ca

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