Top 63 Network support Jobs in Burlington, Vt

Senior Solutions Engineer
Simple Route —Colchester, VT
- $100,000 - $125,000 a year
- Full-time
- Background check
- 5 years
- Continuous improvement
- AD&D insurance
- Paid holidays
Quick Apply
Military Service - U.S. Air National Guard, Cable and Antenna Defense Operations
Military Service - U.S. Air National Guard Recruiting —Vermont
- From $49,838.78 a year
- Full-time
- Military
- High school diploma or GED
- Driver's License
IT Support Specialist
Hayward Tyler —Colchester, VT
- $25 - $29 an hour
- Full-time
- Mid-level
- Office
- Travel
Tech Support Specialist
Burlington School District —Burlington, VT
- $26.50 - $30.30 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Ability to lift 50 pounds
- Health insurance
- Paid time off
Information Technology (IT) Technician
Champlain Valley School District (VT) —Shelburne, VT
- $28.64 - $31.46 an hour
- Full-time
- Classroom
- High school
- English
- On-the-job training
19h
HCM Technical Business Analyst – Enterprise Applications
University of Vermont —Burlington, VT
- Overtime
- Hybrid work
- Background check
- Mid-level
- SQL
IT Service Technician
Govcio LLC —South Burlington, VT
- $53,040 a year
- Full-time
- Mid-level
- Office
- High school diploma or GED
Systems Administrator
Sensata Technologies, Inc. —South Burlington, VT
- $77,600 - $106,700 a year
- Full-time
- Mid-level
- Bachelor's degree
- Conflict management
- Disability insurance
- Health insurance
9d
Desktop Support Engineer (Dispatch /Part-Time) – Saint Albans, Vermont
Axiom Technologies —Saint Albans, VT
- Part-time
- Hybrid work
- Mid-level
- Windows
- 3 years
Now Hiring IT and Telecom Field Technicians
HARDY INDUSTRIES —Burlington, VT
- $18 - $25 an hour
- Full-time
- Mid-level
- Office
- Driver's License
- Profit sharing
- Opportunities for advancement
Quick Apply
Managed Service Provider
First Choice Communication Services —Burlington, VT
- $80,000 - $130,000 a year
- Full-time
- 5 years
- Windows
- Senior level
Quick Apply
IT Technical Support
A.N. Deringer —Saint Albans, VT
- $21 - $28 an hour
- Monday to Friday
- Hybrid work
- Mid-level
- Conflict management
- Associate's degree
- Paid holidays
- Health insurance
Quick Apply
IT Support Manager
Shelburne Farms —Shelburne, VT
- $60,000 - $65,000 a year
- Full-time
- Google Workspace
- Mid-level
- Office
Quick Apply
Mission Planning / Off-board Mission Support
Lockheed Martin Corporation —South Burlington, VT
- $85,500 - $150,765 a year
- Overtime
- Driver's License
- In-person
- Senior level
- Paid jury duty
- Paid holidays
Network Information Technology Support Technician
Citizen Advocates, Inc. —Plattsburgh, NY
- $22 - $31 an hour
- Full-time
- HIPAA
- Mid-level
- Residential
Quick Apply
Facilities Automation Engineer
OnLogic —South Burlington, VT
- $60,000 - $70,000 a year
- Full-time
- Computer Science
- Mid-level
- Office
- Paid parental leave
- Employee stock purchase plan
Quick Apply
Customer Solution Consultant, SCADA
Power Factors —Burlington, VT
- On call
- 5 years
- English
- Mid-level
Quick Apply
Network Data Analyst
Citizen Advocates, Inc. —Plattsburgh, NY
- $63,000 - $78,000 a year
- Full-time
- Computer science
- Computer Science
- Customer service
Quick Apply
Manager, Infrastructure and Security
OnLogic —South Burlington, VT
- $150,000 - $180,000 a year
- Full-time
- Computer Science
- System design
- Office
- Paid parental leave
- Employee stock purchase plan
Quick Apply
Firmware Security Engineer
OnLogic —South Burlington, VT
- $100,000 - $120,000 a year
- Full-time
- Computer Science
- Office
- Linux
- Paid parental leave
- Employee stock purchase plan
Quick Apply

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network support jobs near burlington, vt

Senior Solutions Engineer

Simple Route -
Colchester, VT

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Job Details

Full-time
$100,000 - $125,000 a year

Benefits

AD&D insurance
Paid holidays
Disability insurance
Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching
Gym membership
Professional development assistance
Life insurance
Retirement plan

Qualifications

Software deployment
Implementing cloud migration projects
Automation software
Software implementation
Infrastructure architecture design
Virtualization projects
System design for system development
Cloud service support
IT support
Customer support ticket management
Solution design (as sales engineering task)
IT
Managing projects
System deployment
Implementing IT solutions
Active Directory
Active Directory management
Ticketing system technical support

Full Job Description

At simpleroute, a Vermont-based Managed Service Provider proudly rooted in South Burlington, our Senior Solutions Engineers are the driving force behind transforming our clients’ IT landscapes. This senior-level role demands deep technical expertise, strategic vision, and the ability to lead complex projects independently-designing and deploying solutions like virtual desktop infrastructure (VDI), server migrations, Azure deployments, and network optimizations. Ideal for seasoned IT professionals who thrive in self-directed environments, this position offers the chance to stabilize client systems, foster scalability, and deliver measurable value. If you’re a proactive problem-solver with a passion for innovation and client success, simpleroute provides the perfect platform to shape our growth in the Green Mountain State and beyond.

In addition to project leadership, Senior Solutions Engineers serve as the final line of defense for our support team, handling a limited number of high-level escalations with expertise and empathy. While this support role is a small part of the position, it underscores your critical role in ensuring client stability when all other resources are exhausted. This multifaceted opportunity suits candidates who excel under pressure, value autonomy, and are eager to contribute to a collaborative team driving simpleroute’s success.

Responsibilities

This role has an approximate workload breakdown as follows:

Leading Professional Services Projects: 60%
Resolving Professional Services Tickets: 15%
Handling Support Escalations: 10%
Supporting Internal Infrastructure: 5%

A list of job responsibilities includes:

Solution Design: Create robust solution architectures (e.g., VDI, Azure deployments, router/firewall setups) that meet client needs, integrate with existing systems, and support scalability.
Risk Management: Identify and mitigate risks in solution designs and implementations to ensure client stability.
Solution Implementation: Deploy complex solutions—server migrations, 365/Google migrations, infrastructure redesigns—with precision, understanding their impact on client operations.
Project Management: Self-manage projects from scoping to completion, setting client expectations, managing timelines, and resolving obstacles without a dedicated project manager.
Support Escalations: Act as the final escalation tier, resolving advanced technical issues with a limited role, supporting the team when needed.
Technical Leadership: Guide the team on standards and innovations, leveraging skills in networking, virtualization, and cloud technologies.
Time Capture: Track your time in our Professional Services Automation (PSA) software to optimize client impact analysis.
Client Collaboration: Partner with clients to align solutions with business goals, providing training and maintaining a customer-first approach rooted in Vermont values.
Team Collaboration: Work with departments to ensure cohesive service delivery and support escalations.
Continuous Learning: Stay current on industry trends (e.g., VDI, Azure) to enhance recommendations and implementations.
Documentation: Maintain detailed records of projects and processes, improving documentation for team efficiency.
Automation Identification: Spot and, where feasible, develop automation for routine tasks.
Process Improvement: Contribute to best practices within the professional services team.
Other Tasks: Perform additional duties as assigned by management.

Requirements

Candidates should demonstrate advanced technical proficiency, supported by a combination of education, certifications, and work experience. A minimum of five years in IT support or professional services, including Active Directory environments, is required.

Among other criteria, the following requirements will be evaluated:

Proven expertise in solution design and deployment, including VDI (e.g., Omnissa Horizon), server migrations, 365/Google migrations, Azure, and networking (Active Directory, DHCP, DNS, VLANs, VPNs, firewalls).
Strong project management skills to self-lead complex implementations without a project manager.
Excellent analytical and problem-solving abilities to navigate technical challenges.
Ability to simplify complex concepts for clients and coordinate effectively with teams.
Experience with Professional Services Automation (PSA), Remote Monitoring and Management (RMM), and ticketing systems.
Reliable transportation for occasional on-site visits, with potential for remote work discussions.
Personal background check required prior to employment.

About simpleroute

Founded in 2009 in South Burlington, simpleroute is a Vermont-grown Managed Service Provider committed to delivering top-tier IT services. We thrive by understanding our clients, anticipating their needs, and fostering a fun, collaborative atmosphere. Our team enjoys ample growth opportunities through education and hands-on projects.

simpleroute offers a competitive benefits package, including:

10 paid holidays
Up to 4 weeks of PTO with seniority
1 week of sick leave
401(k) program with up to 4% match
Health, dental, and vision insurance, eligible immediately
Education opportunities and approved certification reimbursement
Life insurance, AD&D and short/long term disability insurance
Gym membership
Flexible, engaging work environment

Job Type: Full-time

Pay: $100,000.00 - $125,000.00 per year

Benefits:

Dental insurance
Disability insurance
Health insurance
Life insurance
Paid time off
Professional development assistance
Retirement plan
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

network support jobs in burlington, vt

Senior Solutions Engineer

Military Service - U.S. Air National Guard, Cable and Antenna Defense Operations

IT Support Specialist

Tech Support Specialist

Information Technology (IT) Technician

HCM Technical Business Analyst – Enterprise Applications

IT Service Technician

Systems Administrator

Desktop Support Engineer (Dispatch /Part-Time) – Saint Albans, Vermont

Now Hiring IT and Telecom Field Technicians

Managed Service Provider

IT Technical Support

IT Support Manager

Mission Planning / Off-board Mission Support

Network Information Technology Support Technician

Facilities Automation Engineer

Customer Solution Consultant, SCADA

Network Data Analyst

Manager, Infrastructure and Security

Firmware Security Engineer

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