Top 4700 Customer engineer Jobs in Burlington, Ma

Production Scheduler / Planner
Sheaumann Laser, Inc. —Billerica, MA
- $55,000 - $70,000 a year
- Full-time
- Background check
- Mid-level
- 3 years
- Health savings account
- Paid holidays
Quick Apply
2d
Customer Support Engineer
Blitzy —Cambridge, MA
- $100,000 - $140,000 a year
- Weekends as needed
- Mid-level
- Office
- Windows
Quick Apply
Receptionist
BRUNT Workwear —Wilmington, MA
- $45,000 - $52,000 a year
- Google Workspace
- Office
- High school diploma or GED
Customer Support Engineer
BluBØX —Andover, MA
- Email
- Writing skills
- Mid-level
- Office
- Paid holidays
- Health insurance
Program Controls Specialist I
Honeywell Aerospace —Woburn, MA
- Full-time
- Entry level
Applications Engineer
Parker Hannifin Corporation —Woburn, MA
- $87,050 - $145,250 a year
- Full-time
- English
- Mid-level
- Travel
- Paid parental leave
- Paid holidays
Software Test Engineer - Medical Device Integration (Bedford, MA)
Philips —Bedford, MA
- $115,000 - $182,000 a year
- Full-time
- Computer Science
- Mid-level
- Office
- Health savings account
- Employee stock purchase plan
Help Desk Engineer
Triton Systems, Inc. —Chelmsford, MA
- $60,000 - $80,000 a month
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
Quick Apply
8d
Customer Support Engineer
Sauce Labs Inc. —Boston, MA
- $80,000 - $93,000 a year
- Hybrid work
- Computer science
- Mid-level
- Office
Quick Apply
12d
Help Desk Technician
TeamLogic IT of Northeast Massachusetts —Woburn, MA
- Full-time
- Hybrid work
- Office
- Windows
- 3 years
- Work from home
Quick Apply
Integrations & Technical Support Specialist (Remote)
ezCater, Inc —Boston, MA
- $70,350 - $92,400 a year
- Hybrid work
- Background check
- Mid-level
- Travel
- Paid holidays
- Disability insurance
Quick Apply
Remote Support Technician Tier 3
TeamLogic IT of Northeast Massachusetts —Woburn, MA
- $65,000 - $85,000 a year
- Full-time
- 5 years
- Research
- Office
Quick Apply
Communication Systems Engineer
KBR —Lexington, MA
- $121,100 - $181,600 a year
- Full-time
- 6 years
- Data analysis skills
- Bachelor's degree
Customer Support Engineer
StarWind —Boston, MA
- Email
- Research
- Mid-level
- Office
- Health insurance
- Dental insurance
Platform Customer Engineer III, SAISV, Google Cloud
Google —Cambridge, MA
- $152,000 - $221,000 a year
- Full-time
- System design
- Business development
- Presentation skills
Customer Engineer IV, Platform, Healthcare and Life Sciences, Google Cloud
Google —Cambridge, MA
- $192,000 - $267,000 a year
- Full-time
- System design
- Presentation skills
- Bachelor's degree
- Paid holidays
- Disability insurance
7d
Data Governance Analyst
Teradyne —North Reading, MA
- $116,900 - $187,100 a year
- Azure
- 5 years
- SQL
- Paid holidays
- Disability insurance
Product Support Engineer
ROI Solutions —Medford, MA
- $95,000 - $110,000 a year
- Full-time
- Remote
- Organizational skills
- Senior level
- Communication skills
Contract: IT Helpdesk Engineer Level 2
PharmaEssentia U.S.A. —Burlington, MA
- $40 - $50 an hour
- Weekends as needed
- Hybrid work
- Computer science
- Microsoft Outlook
- Computer Science
Senior Unity Full Stack Developer
Autonodyne LLC —Boston, MA
- $120,000 - $180,000 a year
- Full-time
- Hybrid work
- Computer science
- Computer Science
- 5 years
- Health savings account
- Relocation assistance
Quick Apply

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customer engineer jobs near burlington, ma

Production Scheduler / Planner

Sheaumann Laser, Inc.
Billerica, MA

Quick Apply

Job Details

Full-time
$55,000 - $70,000 a year
2 days ago

Benefits

Health savings account
Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Life insurance
Referral program
Retirement plan

Qualifications

Spreadsheets
Resource planning methods
Inventory management software
Dispatching
Manufacturing facility experience
Production management software
Attention to detail
Collaboration with manufacturing teams
Lean management
Cross-functional communication

Full Job Description

Location: On-site (manufacturing environment)

Reports to: Director of Operations

Salary Range: $55,000 – $70,000, commensurate with experience

Schedule: Full-time, single shift (day)

About the Role

Sheaumann Laser designs and manufactures high-performance semiconductor lasers, with in-house operations spanning epitaxial growth, wafer fabrication, and optoelectronic packaging. We are seeking a Production Scheduler/Planner to bring visibility and discipline to our manufacturing flow.

This is an immediate-impact role. Our backlog is strong and our shipment demand is high, but work-in-process is not always sequenced to maximize revenue-generating output. You will own the daily and weekly dispatch plan — knowing what every lot is, where it stands, what it needs next, and in what order it should run to convert backlog into shipments as efficiently as possible.

This role does not manage people directly, but it carries real operational authority: the dispatch list you build and maintain is the authoritative plan for the production floor, backed by the Director of Operations. You will work closely with lead operators, engineering, purchasing, and sales to keep work flowing and commitments on track.

Key Responsibilities

WIP Tracking & Dispatch

Build and maintain a real-time WIP tracker covering all open lots across every production stage (epi, fab, dicing, die attach, wire bond, alignment, test, burn-in)
Develop and publish a daily/weekly dispatch list that sequences work by revenue priority and proximity to shipment; ensure every operator and lead has clear next-job visibility at all times
Identify lots that are idle, stuck, or mis-sequenced and escalate to resolve; track idle time by root cause (missing material, engineering disposition, qualification gap, capacity constraint)
Maintain lot traveler integrity and work order status in the MRP/ERP system

Capacity & Delivery Planning

Maintain a rolling capacity plan by operation; flag bottlenecks before they impact delivery
Translate customer orders and sales demand into realistic production schedules; provide the Director of Operations and sales with accurate commit dates based on actual queue and capacity
Coordinate with purchasing to ensure material availability is aligned with the production schedule; flag shortages early
Track on-time delivery performance and report weekly; identify systemic causes of lateness and work with operations to resolve

Cross-Functional Coordination

Work with engineering and quality to ensure lots requiring disposition, rework, or engineering review are prioritized and resolved quickly rather than aging in queue
Communicate schedule changes, hot lots, and priority shifts promptly to lead operators and the Director of Operations
Participate in daily production standup; own the schedule portion of the meeting
Support new product introduction by building routing and scheduling templates for new part numbers as they transition to production

Required Qualifications

3+ years of experience in a production planning, production control, or manufacturing scheduling role
Direct experience in a multi-step discrete manufacturing environment — you understand what routings, work orders, queue time, and lead time mean in practice
Strong proficiency in Excel or equivalent tools for building and maintaining WIP trackers, dispatch lists, and capacity models
Experience working with MRP or ERP systems for work order management and inventory tracking (Max, Navision, Microsoft Dynamics, or similar)
Highly organized with strong attention to detail; comfortable managing many open lots simultaneously without losing track of status or priority
Clear communicator; able to work effectively with operators, leads, engineers, purchasing, and sales

Preferred Qualifications

Experience in electronics, photonics, semiconductor, medical device, or other precision manufacturing environments
APICS CPIM certification or equivalent formal training in production and inventory management
Familiarity with lean manufacturing concepts: pull systems, visual management, flow, constraint management
Experience building scheduling systems from scratch or significantly improving an informal/broken planning process

What Success Looks Like in the First 90 Days

A complete, accurate WIP map exists for all open lots across all production stages
A daily dispatch list is published and followed; operators know their next job without having to ask
Work is sequenced by revenue priority and proximity to shipment; high-value, nearly-complete lots are no longer sitting idle behind lower-priority work
Delivery commit dates are based on real queue and capacity data, not guesswork
On-time shipment performance is measurably improving

Compensation & Benefits

Salary: $55,000 – $70,000, based on experience
Health, dental, and vision insurance
Short-term and long-term disability (STD/LTD) coverage
Life insurance
401(k) with employer safe-harbor match
Paid time off: 10 days per year to start
10 paid holidays per year

Job Type: Full-time

Pay: $55,000.00 - $70,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Referral program
Retirement plan
Vision insurance

Application Question(s):

Do you have experience building or maintaining a production schedule or dispatch list in a manufacturing environment?
Describe the MRP or ERP system you've used most recently.

Work Location: In person

Quick Apply

Refine Your Search

customer engineer jobs in burlington, ma

Production Scheduler / Planner

Customer Support Engineer

Receptionist

Customer Support Engineer

Program Controls Specialist I

Applications Engineer

Software Test Engineer - Medical Device Integration (Bedford, MA)

Help Desk Engineer

Customer Support Engineer

Help Desk Technician

Integrations & Technical Support Specialist (Remote)

Remote Support Technician Tier 3

Communication Systems Engineer

Customer Support Engineer

Platform Customer Engineer III, SAISV, Google Cloud

Customer Engineer IV, Platform, Healthcare and Life Sciences, Google Cloud

Data Governance Analyst

Product Support Engineer

Contract: IT Helpdesk Engineer Level 2

Senior Unity Full Stack Developer

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