Top 83 Patient services representative Jobs in Burlington, Nc

Patient Service Representative
Piedmont Health Services —Burlington, NC
- $17.66 - $23.74 an hour
- Full-time
- Microsoft Outlook
- HIPAA
- High school diploma or GED
- Paid holidays
- Disability insurance
Quick Apply
2d
Patient Services Advocate
FastMed —Burlington, NC
- Full-time
- Urgent Care
- High school diploma or GED
- 2 years
- Health insurance
- Dental insurance
Quick Apply
10d
Front Desk Receptionist
Kernodle Clinic —Burlington, NC
- Full-time
- Clinic
- Organizational skills
- Computer skills
2d
Phone Receptionist
Kernodle Clinic —Burlington, NC
- Full-time
- Internal Medicine
- Clinic
- Computer skills
Dental Front Desk / Patient Services Coordinator
Fuller Dental Practice —Burlington, NC
- Full-time
- Dental office
- Mid-level
- Organizational skills
Quick Apply
Imaging Registrar
Cone Health —Burlington, NC
- PRN
- High school diploma or GED
- Entry level
Patient Access Advocate - Urgent Care Burlington
Cone Health —Burlington, NC
- Rotating shift
- Urgent Care
- High school diploma or GED
- Typing
4d
Patient Services Representative
Triad Adult and Pediatric Medicine, Inc —Greensboro, NC
- Full-time
- High school
- Word processing
- English
Quick Apply
9d
Birth Certificate Registrar
Cone Health —Greensboro, NC
- Mid-level
- High school diploma or GED
- Data entry
Scheduler
Cone Health —Greensboro, NC
- High school diploma or GED
- Analysis skills
- Continuous improvement
Admissions Coordinator
RHA Health Services, LLC —Burlington, NC
- Full-time
- Microsoft Outlook
- Ability to walk for extended periods
- Mid-level
- Health insurance
- Paid time off
Quick Apply
Patient Coordinator (Radiology)
Atrium Health Wake Forest Baptist Outpatient Imaging - Winston Salem, Kernersville and Greensboro, NC —Greensboro, NC
- 12 hour shift
- Inventory management
- High school diploma or GED
- Clinic
- Health savings account
- Paid holidays
Quick Apply
Patient Access Specialist
Cone Health —Greensboro, NC
- PRN
- Administrative experience
- High school diploma or GED
- 1 year
Patient Account Representative
Cone Health —Greensboro, NC
- PRN
- Mid-level
- High school diploma or GED
Call Center Specialist
EMERGEORTHO, P.A. —Greensboro, NC
- Urgently hiring
- Medical office experience
- HIPAA
- Mid-level
- Health savings account
- Paid holidays
Quick Apply
Surgery / Bronch Scheduler
Kernodle Clinic —Burlington, NC
- Monday to Friday
- Surgery
- Customer service
- Clinic
13d
Healthcare Customer Service Representative – Remote in North Carolina
TTEC —Greensboro, NC
- $16 an hour
- Remote
- Computer literacy
- HIPAA
- Research
- Wellness program
- Tuition reimbursement
11d
Patient Support Specialist
EMERGEORTHO, P.A. —Greensboro, NC
- Urgently hiring
- High school diploma or GED
- Communication skills
- Entry level
- Health savings account
- Paid holidays
Quick Apply
Healthcare Client Services Representative
IntelliChoice Home Care —Greensboro, NC
- $59,000 a year
- Office
- Bachelor's degree
- Home Health
Quick Apply
12d
Financial Care Counselor - Duke Eye Center Mebane
Duke Health —Mebane, NC
- Full-time
- Basic math
- Mid-level
- High school diploma or GED
12d

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Patient Service Representative

Piedmont Health Services -
Burlington, NC

Quick Apply

Job Details

Full-time
$17.66 - $23.74 an hour
2 days ago

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Vision insurance
403(b)
Life insurance

Qualifications

Microsoft Outlook
HIPAA
High school diploma or GED
Clinical data entry
Healthcare privacy protection
Health information regulatory compliance
Health information management
Quality data entry
Customer data entry

Full Job Description

About Piedmont Health Services

Piedmont Health Services, Inc. (PHS) is a 501(c)(3) nonprofit and Federally Qualified Health Center (FQHC) in North Carolina. Dedicated to delivering top-tier, accessible, and inclusive primary healthcare, PHS has proudly served for 55 years and remains the largest community health center in central NC. Operating 11 Community Health Centers, two PACE (Program of All-Inclusive Care for the Elderly) SeniorCare facilities, and 2 Mobile Health Units, PHS extends its services to residents across five counties, including Alamance, Caswell, Chatham, Orange, and Lee.

What's an FQHC?

Federally Qualified Health Centers (FQHC) are community-based healthcare providers that receive funds from the Health Resources and Services Administration (HRSA) Health Center Program to provide primary care services in under-served areas.

Job Title: Patient Services Representative

Department: Case Management

Reports to: Center Manager

Benefits -

Medical, Dental, Vision, Life Insurance (Short & Long Term Disability)
403(b) Plan
11 Paid Holidays
CME (Continuing Medical Education)

About Position: The Patient Services Representative (Medical & Dental) is responsible to successfully check in medical, dental, and behavioral health patients when they arrive and assure completion of their registration process. The Patient Service Representative (PSR) will schedule patient appointments for our medical and/or dental sites, and complete required documentation prior to patients leaving our healthcare centers. The PSR will coordinate with Center Managers to correct denied claims to minimize our error rate, and ensure patient data is accurate and complete. This position must comply with local, state, federal, industry, and regulatory standards. The PSR must demonstrate an understanding of the HIPAA Privacy Rule and release of medical information, and possess the ability to work independently to process complex patient claims and authorization issues. This position requires excellent customer service skills and the incumbent must be an effective communicator.

Work Location: Charles Drew - 221 North Graham-Hopedale Road Burlington, NC 27217

Work schedule: Monday: 8:00 am - 5:00 pm, Tuesday: 8:00 am - 8:00 pm, Wednesday: 8:00 am - 8:00 pm, Thursday: 8:00 am - 5:00 pm, Friday: 8:00 am - 1:00 pm, Saturday: 8:00 am - 1:00 pm

(One late night per week, on Tuesday or Wednesday) (One Saturday per month from 8:00 am - 1:00 pm)

Duties/ Responsibilities -

Check-in patients which includes gathering, completing and documentation of accurate data such as PCP, address and insurance verification into Electronic Medical Records database.
Assures completion of the registration process.
Completes patient check-out procedures and necessary close documentation.
Answers center phone calls in a timely, professional, and efficient manner.
Demonstrates understanding of HIPAA and release of medical information.
Refers patients to external specialty practices as necessary.
Schedules patient appointments.
Works in coordination with the Center Manager to correct denied claims and minimize error rate.
Attends Center Management staff meetings and other corporate trainings/meetings.
Maintains patients’ confidence by keeping patient medical records confidential.
Assist other team members in the performance of their assignments, projects or goals.
Provides appropriate forums to encourage teamwork with staff members.
Works with CM staff to help improve provider efficiency and productivity.

Minimum Qualifications:

Education/Experience: High school diploma or equivalent

Preferred: 1 to 2 years of experience providing customer service in a healthcare organization; Experience with patient access (scheduling, registration, insurance verification)

Knowledge, Skills, and Abilities:

Knowledge of two software databases, Dentrix and Athena;
Strong analytical, critical thinking, and organizational skills;
Must be punctual and extremely reliable;
Able to quickly learn and adapt to new processes and ideas;
Excellent interpersonal, verbal and written communication skills;
Detail-oriented with exceptional time management skills;
Able to work in a fast-paced environment;
Must be accurate and efficient in data entry;
Able to identify and understand issues and problems;
Able to handle sensitive and confidential information;
Experience with Microsoft Outlook;
Able to work with minimal supervision, problem solve in a high stress environment, and interact positively with all internal and external customers;
Able to determine work priorities;
Able to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.

Immunizations: Be medically cleared from communicable diseases and have all immunizations up-to-date prior to employment

Pay Range: $17.66 - $23.74 (commensurate with years of experience)

EEO STATEMENT
Piedmont Health Services, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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Refine Your Search

patient services representative jobs in burlington, nc

Patient Service Representative

Patient Services Advocate

Front Desk Receptionist

Phone Receptionist

Dental Front Desk / Patient Services Coordinator

Imaging Registrar

Patient Access Advocate - Urgent Care Burlington

Patient Services Representative

Birth Certificate Registrar

Scheduler

Admissions Coordinator

Patient Coordinator (Radiology)

Patient Access Specialist

Patient Account Representative

Call Center Specialist

Surgery / Bronch Scheduler

Healthcare Customer Service Representative – Remote in North Carolina

Patient Support Specialist

Healthcare Client Services Representative

Financial Care Counselor - Duke Eye Center Mebane

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