Top 16 Customer service and internet support associate Jobs in Burlington, Vt

Customer Service Lead
Gardens Alive —Williston, VT
- $20 - $24 an hour
- Overtime
- Ability to walk for extended periods
- Merchandising
- Mid-level
Quick Apply
Mobile Associate, Store-in-Store - Retail Sales
T-Mobile USA, Inc. —Plattsburgh, NY
- $19.50 - $20.00 an hour
- Part-time
- 18 years or older
- High school diploma or GED
- US work authorization
- Paid training
- Paid parental leave
Mobile Associate - Retail Sales
T-Mobile USA, Inc. —Plattsburgh, NY
- $19.50 - $20.00 an hour
- Part-time
- 18 years or older
- High school diploma or GED
- Travel
- Paid training
- Paid parental leave
8d
Mobile Associate - Retail Sales
T-Mobile —Plattsburgh, NY
- $18.50 - $24.50 an hour
- Weekends as needed
- 18 years or older
- Customer service
- High school diploma or GED
- Paid parental leave
- AD&D insurance
Quick Apply
7d
Bath Store Sales Associate
Granite Group —South Burlington, VT
- $60,000 - $84,000 a year
- Weekends as needed
- Mid-level
- Communication skills
- Under 1 year
- Health savings account
- Paid holidays
Quick Apply
IT Technician
Trapp Family Lodge —Stowe, VT
- $20 an hour
- Part-time
- Mid-level
- Windows
- Cleaning
Quick Apply
Automotive Sales Manager
DELLA Auto Group —Plattsburgh, NY
- $70,000 - $90,000 a year
- Full-time
- Microsoft Outlook
- Dealership
- Customer service
- Dental insurance
- Paid time off
Quick Apply
Training Specialist (Utilities)
FH Cann & Associates Inc. —United States
- From $50,000 a year
- Full-time
- Remote
- Background check
- Public speaking
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Empower Financial Planner
Empower —United States
- $87,400 - $123,400 a year
- Remote
- Mid-level
- Bachelor's degree
- US work authorization
- Paid parental leave
- Paid holidays

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Customer Service Lead

Gardens Alive -
Williston, VT

Quick Apply

Job Details

Full-time
$20 - $24 an hour

Qualifications

Retail sales transactions
Retail customer service procedures
Customer communication
Retail industry sales team management experience
Managing teams in a customer support role
Managing retail teams
Outdoor work experience
Team leadership
Merchandising
Managing store merchandising operations
Desktop applications
Leading team collaboration initiatives
Merchandising display arrangement
Retail store product knowledge
Retail math
Productivity software
Conducting staff training sessions as a store manager
Training & development
POS systems
Technical Proficiency
Retail safety procedures

Full Job Description

Description:

The Customer Service Lead is responsible for delivering an exceptional customer experience while driving sales through product availability, compelling merchandising, and effective front-end operations. This role leads the Customer Service team, oversees the indoor selling environment, and serves as the store's subject matter expert for POS and customer-facing processes.

Working closely with store leadership and cross-functional partners, the Customer Service Lead ensures customers are welcomed, supported, and inspired throughout their shopping experience while maintaining high standards for merchandising, inventory flow, operational execution, and team performance.

Requirements:

Customer Experience & Team Leadership

• Lead and supervise Customer Service Associates, ensuring exceptional service standards are consistently delivered. • Provide ongoing coaching, training, and development focused on customer engagement, sales, POS operations, and company service expectations. • Foster a positive, inclusive, and respectful work environment that reflects company values. • Ensure effective resolution of customer concerns, partnering with store leadership to identify and address recurring issues. • Create and communicate daily priorities and work assignments to maximize productivity, service, and store presentation. • Serve as Manager on Duty (MOD) as scheduled, including opening and closing responsibilities.

Sales Floor & Merchandising

• Drive sales by maintaining a well-stocked, organized, and visually compelling indoor selling environment. • Ensure strong merchandising standards across hardgoods, gift, tropical, and other indoor product categories. • Support seasonal merchandising transitions and promotional execution in partnership with store leadership. • Partner with the Receiving Specialist to ensure timely replenishment and movement of product from stockroom to sales floor. • Assist with merchandise transfers and inventory-related activities as directed.

Front-End Operations

• Serve as the store expert on POS systems, online transactions, and front-end operational processes. • Maintain and communicate POS procedures, training materials, and operational best practices. • Ensure accuracy and consistency in front-end operations through training, oversight, and process

compliance. • Maintain supporting POS resources, including scan books and operational documentation.

Inventory & Cross-Functional Collaboration

• Monitor inventory levels, product quality, and merchandising needs, communicating opportunities and concerns to store leadership and the buying team. • Compile and communicate regular inventory and replenishment feedback, including weekly hotlists and product requests. • Partner effectively with all store departments to ensure a seamless customer experience and efficient store operations. • Participate in receiving, inventory, and operational activities as assigned.

Operational Excellence & Safety

• Maintain high standards of cleanliness, organization, safety, and operational execution throughout the store. • Participate in store safety initiatives and proactively identify and address safety concerns. • Represent the company professionally in all interactions with customers, team members, and business partners. • Perform carryout assistance and other duties as assigned.

JOB REQUIREMENTS

2+ years of customer service experience
2+ years of POS experience
Previous experience leading, training, or directing team members
Strong customer service, communication, and problem-solving skills
Merchandising experience in hardgoods, gift, retail, or related categories
Basic knowledge of gardening products
Advanced horticultural knowledge preferred; horticultural industry experience
Ability to prioritize and remain organized in a fast-paced retail environment
Ability to read and interpret technical and product information
Knowledge of horticultural terminology, plant diseases, and insects
Proficiency with Microsoft Office and internet-based applications
Ability to analyze information and perform basic retail math calculations
Ability to lift up to 50 pounds occasionally
Ability to stand and walk for extended periods on hard surfaces
Availability to work evenings, weekends, holidays, and seasonal overtime as business needs require

Physical Requirements:

Ability to lift 50 lbs occasionally and work outdoors in all weather conditions.

Quick Apply

Refine Your Search

customer service and internet support associate jobs in burlington, vt

Customer Service Lead

Mobile Associate, Store-in-Store - Retail Sales

Mobile Associate - Retail Sales

Mobile Associate - Retail Sales

Bath Store Sales Associate

IT Technician

Automotive Sales Manager

Training Specialist (Utilities)

Empower Financial Planner

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