Top 27 Technical support analyst Jobs in Burnham Il

IT Systems Analyst
Atkore —Mokena, IL
- $72,400 - $99,550 a year
- Research
- Mid-level
- Office
- Paid holidays
- Disability insurance
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Desktop Support Analyst
Connection —Chicago, IL
- $25.00 - $28.50 an hour
- Full-time
- Office
- Windows
- US work authorization
- Health insurance
- Dental insurance
4d
IT Support Analyst
YOUTH GUIDANCE —Chicago, IL
- $48,000 - $57,000 a year
- Full-time
- Mid-level
- Office
- Windows
Quick Apply
IT Support Analyst
E. A. Sween Company —Chicago, IL
- $53,390.65 - $74,790.83 a year
- On call
- Mid-level
- Office
- 3 years
- Paid holidays
- Disability insurance
Quick Apply
IT Desktop Support Analyst
Light & Wonder —Chicago, IL
- $60,000 - $68,000 a year
- Weekends as needed
- 5 years
- Mid-level
- Office
11h
Digital Tech Support Analyst
Caterpillar —Chicago, IL
- $99,840 - $133,810 a year
- Full-time
- Computer Science
- Pass drug screening
- Research
- Health savings account
- Paid holidays
1d
IT Support Analyst
Proxima —Chicago, IL
- Computer science
- Azure
- Microsoft Outlook
Regional IT Support Analyst
NuFarm —Chicago Hts, IL
- $60,000 - $75,000 a year
- 5 years
- Mid-level
- Office
Help Desk Analyst
Alpha Baking Co., Inc. —Chicago, IL
- Windows
- High school diploma or GED
- SQL
Quick Apply
Client Support Analyst
Ripple —Chicago, IL
- $72,000 - $90,000 a year
- Weekends as needed
- Mid-level
- Office
- Continuous improvement
- Health insurance
- Cell phone reimbursement
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Support Center Analyst (Hybrid)
Rewards Network —City of Chicago, IL
- $28 - $30 an hour
- Full-time
- Hybrid work
- Computer science
- Computer Science
- Mid-level
- Commuter assistance
- Health savings account
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18h
Client Support Analyst II
Ripple —City of Chicago, IL
- $92,000 - $105,000 a year
- Weekends as needed
- Mid-level
- Office
- SQL
- Health insurance
- Cell phone reimbursement
Quick Apply
Trading System Support Analyst
Belvedere Trading —Chicago, IL
- $70,000 - $85,000 a year
- Email
- Mid-level
- Office
- Windows
Quick Apply
Part-Time System Support Analyst
Geneva Trading —Chicago, IL
- $20 - $25 an hour
- Temporary
- Office
- Windows
- Entry level
7d
Firmwide Service Desk Analyst II (10am-6pm CT)
Kirkland and Ellis —Chicago, IL
- $73,000 - $79,000 a year
- Full-time
- Hybrid work
- Mid-level
- Windows
- Residential
- Health insurance
- Paid time off
Deskside Support Analyst (Level 2)
Cognizant —Chicago, IL
- $60,001 - $72,000 a year
- Weekends as needed
- Azure
- Office
- 3 years
- Paid parental leave
- Employee stock purchase plan
Charles River IMS Support Analyst, L&G - Asset Management, America
LegalAndGeneral —Chicago, IL
- $130,000 - $145,000 a year
- Full-time
- Hybrid work
- Computer science
- Azure
- Computer Science
- Health savings account
- Disability insurance
Quick Apply
Senior Technical L2 Analyst – Spend Management
U.S. Bank National Association —Chicago, IL
- $124,355 - $146,300 a year
- Full-time
- Computer science
- 6 years
- Computer Science
- Paid holidays
- Disability insurance
Charles River IMS Support Analyst, L&G - Asset Management, America
Legal & General Investment Management —Chicago, IL
- $130,000 - $145,000 a year
- Full-time
- Computer science
- Azure
- Computer Science
- Health savings account
- Disability insurance
Enterprise Operations Senior Analyst
Sidley Austin LLP —Chicago, IL
- $102,000 - $118,000 a year
- Full-time
- Hybrid work
- Computer science
- Azure
- Computer Science

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technical support analyst jobs near burnham il

IT Systems Analyst

Atkore -
Mokena, IL

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Job Details

$72,400 - $99,550 a year

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
Life insurance

Qualifications

Power BI
Windows
Desktop administration
Associate's degree
Intune
IT department experience

Full Job Description

IT Systems Analyst

Who we are:

Atkore is forging a future where our employees, customers, suppliers, shareholders, and communities are building better together – a future focused on serving the customer and powering and protecting the world.

With a global network of manufacturing and distribution facilities, Atkore is a leading provider of electrical, safety, and infrastructure solutions.

Who we are looking for:

We are looking for an IT Systems Analyst, based out of our Mokena IL office. Reporting to the Sr. Manager of End User Computing Technologies, this person is responsible for providing technical and hands-on support for requests involving Atkore Shop Floor and office IT equipment. The role’s responsibilities include initial assessment, triage, research, and resolution of first level cases; commonly regarding the use of application software products and/or infrastructure components. Applicants must be authorized to work in the US without requiring sponsorship now or in the future.

What you'll do:

The IT Systems Analyst has primary responsibility for providing live and remote technical support to Atkore users and supporting and maintaining Atkore shop floor systems and equipment on the manufacturing shop floor. Other responsibilities include:

Actively contribute to the continuous improvement of onboarding and offboarding workflows, ensuring seamless equipment setup and delivery for new hires and efficient decommissioning processes for departing employees.
Lead collaborative initiatives between Hardware Team and Robotic Process Automation (RPA) Team to deliver precise and dependable metrics on all current inventory assets, ensuring data accuracy and consistency.
Maintain and manage A/V asset equipment while delivering event production, ensuring smooth execution of live events, including multiple Town Hall functions and other key company gatherings. Addressing technical issues promptly to guarantee successful event operations and minimize downtime.
Lead the review, interpret reports to support best practices in asset management, enhance operational efficiency, and uphold organizational accountability by conducting thorough investigations of inventory discrepancies identifying root causes and implementing corrective measures to prevent recurrence.
Provide cross functional support to all current and future shop floor projects as it relates to the technology consumed.
Engage in Atkore’s yearly Refreshing of PC equipment for current employees, providing them with outstanding service and customer care.

What you'll bring:

Associate’s degree is required, and Bachelor’s Degree is preferred.
3 – 5 years of professional experience in Information Technology, preferably in a customer-facing role, or equivalent college-level education in a relevant field.
Ability to follow a process, and attention to detail is required for this position.
A+ certifications preferred.
Competency in Intune, PowerBI, M365, Windows 10 & 11 operating systems is required.
Basic User & Security Group administration through Active Directory.
Ability to learn continuously evolving company & industry specific applications, technology, and terminology.
Provide prompt, professional technical support to employees through clear verbal and email communication, addressing reported issues effectively while incorporating preventive measures to mitigate future challenges. Excellent technical computer troubleshooting skills.
An understanding of Key Performance Indicators around deployment.

Within 3 months, you’ll

Complete your new hire “Immersion” so that you are ready to rock in your new role.
Completed three months of DOTIF reporting for Onboarding PC equipment.
Have developed relationships with cross functional teams.
Have gained a high-level understanding of Atkore’s shop floor systems and user base.
Have identified potential training you would need for supporting Atkore specific technology or process.

Within 6 months, you’ll:

Have developed a deeper understanding of Atkore’s environment.
Have developed a good understanding of team Key Performance Indicators (KPIs).
Have completed your knowledge sharing sessions with both level 1 peers and level 2 and 3 teammates.

Within 12 months, you’ll:

Have worked on almost all different types of issues that get reported to our service desk
Have carved out a niche area of excellence within the team

Atkore is a six-time Great Place to Work© certified company and a four-time Top Workplaces USA award winner! We’re committed to creating an engaged, aligned workforce driven by a collaborative culture. Our team strives for breakthrough results and stays focused on being standout leaders. We consistently live the Atkore mission, strategic priorities, and behaviors consistent with our core values.

Join our team and align yourself with an industry leader!

As of the date of this posting, a good faith estimate of the current pay for this position is $72,400 - $99,550. Placement in the range depends on several factors including, but not limited to, specific competencies, relevant education, qualifications, certifications, relevant experience, skills, seniority, performance, shift, travel requirements, and business or organizational needs and may change over time. Other compensation may include, but not limited to, overtime, shift differentials, bonuses, commissions, stock, and other incentives.

Benefits available include:

Medical, vision, and dental insurance
Life insurance
Short-term and long-term disability insurance
401k
Paid Time Off
Paid holidays
Any leave required under federal, state, or local law

Benefits are subject to vesting and eligibility requirements.

Applications are being accepted on an ongoing basis.

#LI-KB1

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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Refine Your Search

technical support analyst jobs in burnham il

IT Systems Analyst

Desktop Support Analyst

IT Support Analyst

IT Support Analyst

IT Desktop Support Analyst

Digital Tech Support Analyst

IT Support Analyst

Regional IT Support Analyst

Help Desk Analyst

Client Support Analyst

Support Center Analyst (Hybrid)

Client Support Analyst II

Trading System Support Analyst

Part-Time System Support Analyst

Firmwide Service Desk Analyst II (10am-6pm CT)

Deskside Support Analyst (Level 2)

Charles River IMS Support Analyst, L&G - Asset Management, America

Senior Technical L2 Analyst – Spend Management

Charles River IMS Support Analyst, L&G - Asset Management, America

Enterprise Operations Senior Analyst

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