Top 79 Customer service coordinator Jobs in Burnsville, Mn

Customer Success Coordinator
Van Meter —Cottage Grove, MN
- $67,000 - $77,000 a year
- Day shift
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
5d
Front Desk Coordinator
Eagan Family Chiropractic & Massage —Eagan, MN
- $20 - $24 an hour
- Urgently hiring
- Google Workspace
- Research
- Clinic
- Paid time off
- Employee discount
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1d
Customer Care Coordinator
Elevator Services Group —Plymouth, MN
- $25 - $30 an hour
- Office
- Organizational skills
- Communication skills
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Customer Account Coordinator
International Paper —Shakopee, MN
- $48,300 - $64,400 a year
- Full-time
- Mid-level
- High school diploma or GED
- Manufacturing
- Disability insurance
- Health insurance
Onsite Coordinator
Employnet - Salinas —Prescott, WI
- $25 - $28 an hour
- Overtime
- Bilingual
- Microsoft Word
- Background check
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Bilingual Customer Service & Logistics Coordinator (Korean/English)
Pathway Intermediates USA —Eden Prairie, MN
- $50,000 - $60,000 a year
- Full-time
- Microsoft Outlook
- English
- Office
- Health savings account
- Health insurance
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12d
Client Service Coordinator
Water's Edge Counseling & Healing Center —Burnsville, MN
- $22 - $25 an hour
- Full-time
- Hybrid work
- Microsoft Outlook
- Computer literacy
- Office
- Health insurance
- 401(k)
Quick Apply
Customer Experience Coordinator
The AZEK Company —Eagan, MN
- $23 - $25 an hour
- Monday to Friday
- Mid-level
- Office
- Administrative experience
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Front Desk Coordinator
DAKOTA VALLEY ORAL AND MAXILLOFACIAL SURGERY —Burnsville, MN
- $23 - $24 an hour
- Dental office
- Mid-level
- Administrative experience
Customer Service - Account Coordinator
Great Northern Corporation —Brooklyn Park, MN
- $24 - $30 an hour
- Full-time
- Basic math
- Office
- High school diploma or GED
- Profit sharing
- Paid holidays
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10d
Front Desk Coordinator I with Override
Smile Doctors Affiliate —Eagan, MN
- $17.25 - $21.20 an hour
- Full-time
- Bilingual
- Writing skills
- Administrative experience
- Paid holidays
- Disability insurance
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Front Desk Specialist/Care Coordinator
Nuvia Dental Implant Center —Roseville, MN
- $20 - $39 an hour
- Dental office
- BLS Certification
- Data entry
- Paid training
- Disability insurance
Quick Apply
1d
Front Desk Office Coordinator
Horwitz —New Hope, MN
- $50,000 - $60,000 a year
- Full-time
- Microsoft Outlook
- Inventory management
- Office
- Opportunities for advancement
Quick Apply
Service Coordinator
Horwitz —New Hope, MN
- $48,000 - $65,000 a year
- Full-time
- Microsoft Outlook
- Writing skills
- Mid-level
- Opportunities for advancement
Quick Apply
Helpdesk Coordinator
The Arc Minnesota —Saint Paul, MN
- $51,000 a year
- Full-time
- Hybrid work
- Mid-level
- 1 year
- Reliable transportation
- Disability insurance
- Health insurance
Quick Apply
Guest Services Coordinator (.8 FTE)
Emergency Physicians Professional Association —Vadnais Heights, MN
- $22.41 - $27.83 an hour
- Rotating weekends
- High school diploma or GED
- Computer skills
- Communication skills
Customer Resolution Coordinator
Mastery Logistics Systems —Minneapolis, MN
- Full-time
- Mid-level
- Bachelor's degree
- Continuous improvement
- AD&D insurance
- Health insurance
Customer Service Representative/Service Coordinator
Closet Factory of Minneapolis —Plymouth, MN
- $20 - $25 a week
- Full-time
- Office
- Administrative experience
- Communication skills
Quick Apply
5d
Client Service Coordinator
FACE FOUNDRIÉ —Apple Valley, MN
- $16 - $20 an hour
- Part-time
- High school diploma or GED
- Marketing
- Entry level
Quick Apply
Front Desk Coordinator - Eagan, MN
The Joint Chiropractic —Eagan, MN
- $18 - $20 an hour
- Full-time
- High school diploma or GED
- Clinic
- Ability to lift 50 pounds
- Paid holidays
Quick Apply

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Customer Success Coordinator

Van Meter -
Cottage Grove, MN

Quick Apply

Job Details

$67,000 - $77,000 a year
5 days ago

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching
Employee stock ownership plan
Pet insurance

Qualifications

Customer communication
Microsoft Excel
Microsoft Outlook

Full Job Description

Description:

Summary:

The Customer Success Coordinator plays a critical role in delivering an exceptional customer experience by owning the operational and transactional execution of Van Meter's service offerings. This role serves as the operational hub across services, ensuring accuracy, consistency, and timeliness from proposal through execution, renewal, and ongoing support. The Coordinator drives operational excellence by managing service requests, coordinating contracts and resources, and ensuring clear, proactive communication with customers and internal partners. This role sits at the intersection of customers, services, and operations, ensuring what is sold is executed effectively, understood clearly, and delivers intended value. Through cross-functional collaboration and continuous process improvement, the Coordinator supports recurring revenue health by enabling accurate contract execution, timely renewals, and predictable, consistent customer experience.

Key Responsibilities & Essential Functions:

Operational Execution & Service Delivery

Own operational and transactional execution across Customer Success service offerings, ensuring accuracy, timeliness, and consistency
Manage multiple service requests simultaneously across various channels while maintaining responsiveness and attention to detail
Coordinate service activities including quoting, order entry, contract setup, invoicing, and fulfillment
Monitor open requests, orders, and service activities to ensure timely follow-up, completion, and visibility
Prioritize work based on urgency and customer impact, escalating appropriately to ensure resolution

Contract Lifecycle & Renewal Execution

Execute the end-to-end contract lifecycle including quote creation, setup, execution, renewal, and invoicing
Manage renewals to ensure timely, accurate completion and alignment with company and customer expectations
Collaborate with internal stakeholders to ensure pricing, terms, and documentation are accurate and complete
Consolidate and coordinate contract renewals where applicable to streamline execution and improve customer experience
Maintain accurate contract data, renewal tracking, and system updates to support visibility and forecasting

Customer Engagement & Communication

Engage customers through clear, proactive communication regarding service execution, timelines, expectations, and next steps
Provide timely updates, especially when dependencies impact delivery timelines
Build strong working relationships with customers through consistent, reliable, and solution-oriented interactions
Serve as a central point of coordination for service execution activities, ensuring clarity and continuity

Cross-Functional Coordination & Partnership

Act as a liaison between customers, vendor partners, and internal teams to ensure aligned execution and timely resolution
Partner with Sales, Operations, Finance, Vendor Partners, and other internal teams to deliver seamless service
Coordinate with vendor partners to obtain required information (pricing, lead times, contract details)
Operate within shared team workflows and systems to ensure visibility and coverage across offerings

Operational Excellence & Continuous Improvement

Drive operational excellence by ensuring consistent, reliable service delivery and identifying opportunities to reduce errors, delays, and rework
Participate in cross-training to support all service offerings and enable a scalable, team-based support model
Actively contributes to process improvement initiatives including SOPs, workflows, and tools
Provide feedback and insights to internal teams to improve efficiency and customer experience

Insights, Risk Identification & Growth Support

Utilize available data and system insights to support execution, identify trends, and highlight risks or gaps
Monitor contract activity and flag risks related to renewals, execution delays, or customer impact
Identify and communicate potential expansion opportunities or alternative solutions observed during service execution
Support recurring revenue retention by ensuring accurate execution and proactive communication

Success in this role is defined by:

Operational excellence through accurate, timely, and consistent service execution
Reliable and predictable delivery that builds customer confidence in Van Meter's services
Reduced errors, rework, and delays through strong process discipline
Effective coordination across teams resulting in seamless customer experiences
Support of recurring revenue health through strong renewal execution and contract visibility

Critical Success Factors:

Strong organizational and prioritization skills in a high-volume, fast-paced environment
Ability to manage multiple requests simultaneously with accuracy and attention to detail
Proactive communication and strong customer service mindset
Ability to identify issues, troubleshoot, and drive resolution independently
Strong collaboration skills with the ability to work cross-functionally
Continuous improvement mindset with willingness to challenge and improve processes
High level of accountability and ownership of work
Adaptability and willingness to learn across multiple service offerings
Strong written and verbal communication skills
Positive attitude and strong work ethic

Requirements:

Job Requirements/Specifications:

Minimum two-year degree or equivalent experience required
2+ years of customer service, coordination, or operational experience preferred
Experience in a fast-paced, detail-oriented environment
Proficiency in Microsoft Office (Excel, Outlook, Word)
Experience working with ERP or business systems preferred
Knowledge of Eclipse and/or SAP a plus
Industry experience or familiarity with automation services preferred

Work Environment & Physical Demands:

Consistently works indoors and in the office
Frequently sitting, working with hands & fingers, talking, hearing, and works with others
Sometimes standing, walking, works alone, and customer contact
Occasionally lifting, carrying, pushing, bending at the waist, twisting upper body, kneeling, crouching, reaching, driving, non-standard work shift, and extended day

The above statements are intended to describe the general nature and level of work being performed by an incumbent. They are not intended to be an exhaustive list of activities, duties or responsibilities. Incumbent may be asked to perform other duties as required.

Equal Opportunity Employer, including Veterans and Individuals with Disabilities

Several factors are considered in making compensation decisions at Van Meter; including but not limited to education, skill sets, work experience and training, and other business and organizational needs. Please note that compensation may be below the lower end of the range when the minimum requirements of the role are not met and the higher end is reserved for candidates with extensive experience and qualifications that exceed the requirements of the role.

Van Meter offers a comprehensive benefits package, including medical, dental, and vision insurance, pet insurance, company paid life and disability insurance, paid time off including holidays, 401(k) with company match and an Employee Stock Ownership Plan.

Quick Apply

Refine Your Search

customer service coordinator jobs in burnsville, mn

Customer Success Coordinator

Front Desk Coordinator

Customer Care Coordinator

Customer Account Coordinator

Onsite Coordinator

Bilingual Customer Service & Logistics Coordinator (Korean/English)

Client Service Coordinator

Customer Experience Coordinator

Front Desk Coordinator

Customer Service - Account Coordinator

Front Desk Coordinator I with Override

Front Desk Specialist/Care Coordinator

Front Desk Office Coordinator

Service Coordinator

Helpdesk Coordinator

Guest Services Coordinator (.8 FTE)

Customer Resolution Coordinator

Customer Service Representative/Service Coordinator

Client Service Coordinator

Front Desk Coordinator - Eagan, MN

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