Top 27 Customer support representative Jobs in Burnsville, Nc

Licensed Insurance Customer Service Representative- Remote (License Required)
Teleperformance —North Carolina
- $21.50 an hour
- Full-time
- Remote
- 18 years or older
- Computer literacy
- Windows
- Paid training
- Health insurance
Quick Apply
10d
Sales & Service Representative (Bank Teller)
First Citizens Bank —Black Mountain, NC
- Full-time
- Office
- High school diploma or GED
- Communication skills
Customer Service Representative - State Farm Agent Team Member
Alex Dinley - State Farm Agent —Weaverville, NC
- $18 - $25 an hour
- Full-time
- Office
- Communication skills
- Entry level
- Paid time off
Quick Apply
Roving Personal Banker-Asheville Downtown
First Bank —Mars Hill, NC
- Full-time
- Word processing
- Computer literacy
- Mid-level
Licensed Insurance Representative - Remote
Teleperformance USA —United States
- Remote
- 18 years or older
- Computer literacy
- Windows
- Health insurance
- Dental insurance

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Licensed Insurance Customer Service Representative- Remote (License Required)

Teleperformance -
North Carolina

Quick Apply

Job Details

Full-time
$21.50 an hour
10 days ago

Benefits

Paid training
Health insurance
Dental insurance
401(k)
Flexible spending account
Work from home
Vision insurance
Life insurance
Pet insurance

Qualifications

Computer operation
Customer communication
Medicare
Windows
High school diploma or GED
Desktop applications
Individual consumer customer service
Typing
Life & Health Insurance License

Full Job Description

The Opportunity

Description

As a Licensed Insurance Specialist, Seasonal, you will serve as a primary point of contact for our clients, managing inbound and outbound communications with professional excellence. Utilizing a suite of web-based tools, you will efficiently resolve inquiries to ensure a seamless and positive customer experience. This role is ideal for individuals passionate about service delivery in a high-velocity environment.

Please note: At this time, Teleperformance is not hiring candidates who reside in Port St. Lucie, Florida.

Additionally, this position is currently open only to candidates residing in the following states: AL, AR, AZ, DE, FL, GA, IA, ID, IL, IN, KS, KY, LA, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NJ, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, UT, VA, WI, WV, and WY.

About TP

TP is a leading global provider of digital business services. We partner with the world's most prominent brands to optimize operations through advanced technology and sustainable business practices. With a global workforce of 500,000 across 300 languages, we are a force for good in our communities and for our clients.

Benefits of working with TP include

$21.50/hr
Paid Training
Benefits to you and your family.
Growth Opportunities
Eligible team members can take advantage of our comprehensive health benefits, which may include medical, vision, and dental.
We offer benefits and tools to help our team members and their families for their financial future. This includes offering competitive 401(K) plans, life insurance, supplemental medical coverage, critical care insurance, pet insurance, FSA plans, and retailer discounts.

Your Responsibilities

As a Licensed Insurance Representative, your main responsibility is to find innovative ways to respond to varying questions, issues, and concerns.

Handle and carefully respond to all inbound and outbound customer inquiries
Provide excellent customer service through active listening
Work with confidential customer information and treat it sensitively
Aim to resolve issues on the first call by being proactive, patient, empathetic, and understanding
Appropriately communicate with customers, exercising retention efforts if needed
Identify customers who are comparison-shopping and inquiring about contract terms, assisting the customer with the correct price plan
Compassionately handle sensitive situations surrounding healthcare needs, education, and prevention planning

We’re looking for fearless people – people who are inspired to deliver only the best in all that we do.

Qualifications:

High School Diploma or equivalent.
Possess home state Life & Health Insurance License.
Minimum of 6 months of customer service experience.
Must be 18 years of age or older.
Ability to type at least 25 words per minute.
Comfortable with desktop computer systems and have general knowledge of Windows-based systems.
Customer service and/or sales experience preferred.
College degree preferred but not required.

Key Competencies:

Process Excellence: Demonstrate commitment to following established procedures and be customer service driven.
Collaboration: Proven ability to collaborate effectively with team members, supervisors, and support departments to resolve customer issues and achieve performance goals.
Communication: Outstanding communication, listening, and analytical skills.
Organizational Skills: Strong organizational and problem-solving skills.
Emotional Intelligence: Ability to prioritize tasks and work well under pressure while remaining focused.
Open-Mindedness: Open-minded approach to feedback, evolving policies, and working within a structured schedule that includes a variety of shifts.
Critical Thinking: Sharp critical thinking skills, enabling quick analysis of customer issues and thoughtful, informed decision-making.
Solution-Oriented: Proactive approach to problem-solving with a focus on creating a positive customer experience.

Work from Home Requirements

Internet Requirements:
- A dedicated workspace located near your router to support a hardwired Ethernet connection (minimum 15 Mbps download/10 Mbps upload, ISP under 50ms).
- Internet connections cannot be Satellite, Mobile Data (5G, 4G, 3G hotspots), P2P or VPN
- Proof of internet speed required

Career Growth and Culture

At TP, we prioritize a culture of inclusion and diversity where every employee feels valued. We provide a platform for limitless career advancement, fostering an environment where ambition and high-performance lead to long-term success.

TP is committed to supporting those who serve. We welcome applications from active-duty service members, veterans, and military families.

Application Deadline: Ongoing until positions are filled

To be considered, please visit the TP Careers site at https://www.tp.com/en-us/careers or click "Apply" in the top right corner if already on tp.com.

Equal Opportunity Employer

TP is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

If you require reasonable accommodation during the application process, please contact us at 877-877-3944 or contact us here. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation-related requests.

Experience Required for Your Success

• Only Health license is required. • AEP Experience needed? Sales experience preferred • Medicare Sales exp needed? Sales experience preferred • 6 months Call Center experience and/or sales experience • Logical problem-solving skills • Availability to work various shifts • Ability to use Windows operating systems • Organization and work prioritization skills

Quick Apply

Refine Your Search

customer support representative jobs in burnsville, nc

Licensed Insurance Customer Service Representative- Remote (License Required)

Sales & Service Representative (Bank Teller)

Customer Service Representative - State Farm Agent Team Member

Roving Personal Banker-Asheville Downtown

Licensed Insurance Representative - Remote

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