Top 154 Dispatcher Jobs in Burtonsville Md

First Chair Customer Service Representative (Lead CSR)
Ehrhardt Brothers Quality Plumbing —Columbia, MD
- $29 an hour
- Full-time
- Customer service
- 5 years
- Office
- Health insurance
- Dental insurance
1d
Fleet Manager-Baltimore
PGT Trucking, Inc —Baltimore, MD
- From $50,000 a year
- Full-time
- Customer service
- Mid-level
- High school diploma or GED
- Paid holidays
- Disability insurance
Quick Apply
Chauffeur Manager
DTS Worldwide Transportation —Burtonsville, MD
- $60,000 - $67,000 a year
- Full-time
- CDL B
- Mid-level
- Office
- Paid training
- Health insurance
Quick Apply
17h
Trucking Dispatcher Driver Manager Wanted Full Time Tues-Saturday
M&M Transport Services Inc. —Jessup, MD
- Up to $23 an hour
- Part-time
- Mid-level
- Office
- Microsoft Office
- Health savings account
- Health insurance
Quick Apply
Field Service Dispatcher
Flavorx —Columbia, MD
- $21 an hour
- Full-time
- CRM software
- Pass drug screening
- Mid-level
- Health savings account
- Disability insurance
Quick Apply
Rail Dispatcher
Purple Line Transit Operators LLC —Landover Hills, MD
- $35.10 - $39.90 an hour
- Weekends as needed
- Background check
- Schematics
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Part Time Customer Care Specialist
Saia Motor Freight Line LLC —Laurel, MD
- $22.30 - $27.05 an hour
- Part-time
- 18 years or older
- English
- Office
Quick Apply
Dispatcher Service Order 2nd Shift
CBRE, Government & Defense Services —Bethesda, MD
- $27.78 an hour
- Background check
- English
- Analysis skills
Quick Apply
Dispatcher
ARS-Rescue Rooter —Laurel, MD
- $21 - $23 an hour
- Weekends as needed
- Background check
- Pass drug screening
- Mid-level
- Paid training
- Health savings account
Quick Apply
2d
3rd Shift Service Order Dispatcher
CBRE, Government & Defense Services —Bethesda, MD
- $27.78 an hour
- Overnight shift
- Mid-level
- Communication skills
Quick Apply
Dispatcher
Transdev —New Carrollton, MD
- $22.00 - $38.91 an hour
- Full-time
- Background check
- Pass drug screening
- Mid-level
- Health insurance
- Dental insurance
Service Dispatch Coordinator
Quick Servant Co Inc —Columbia, MD
- $26 - $28 an hour
- Full-time
- Mid-level
- Office
- Organizational skills
- Paid holidays
- Health insurance
Quick Apply
7d
SES Dispatcher
The Grandview by Erickson Senior Living —Bethesda, MD
- $19 - $24 an hour
- Customer service
- Mid-level
- Communication skills
- Health insurance
- Dental insurance
3d
Dispatcher
DTS Worldwide Transportation —Burtonsville, MD
- $20 - $23 an hour
- Part-time
- Writing skills
- US work authorization
- Organizational skills
- Health insurance
- Dental insurance
Quick Apply
17h
Dispatcher
Zero Waste Solutions —Hyattsville, MD
- From $50,000 a year
- Full-time
- High school diploma or GED
- Conflict management
- US work authorization
- Health insurance
- Dental insurance
Quick Apply
EMERGENCY SERVICES DISPATCHER
U.S. Capitol Police —Washington, DC
- $69,653 - $95,528 a year
- Weekends as needed
- Pass drug screening
- Mid-level
- Travel
Field Service Dispatch Coordinator
Bray & Scarff —Laurel, MD
- $19 - $23 an hour
- Full-time
- Computer literacy
- Office
- Administrative experience
- Health insurance
- Dental insurance
Quick Apply
5d
Dispatcher
Stat Experts —Beltsville, MD
- Weekends as needed
- Communication skills
- Entry level
Service Coordinator
Comcast Corporation —Laurel, MD
- $20.21 - $30.31 an hour
- Overtime
- Mid-level
- High school diploma or GED
9d
Reservationist/CSR (Part-Time)
Transdev —New Carrollton, MD
- $21.00 - $36.60 an hour
- Part-time
- Background check
- Computer literacy
- Pass drug screening
- Paid time off
- Opportunities for advancement

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dispatcher jobs near burtonsville md

First Chair Customer Service Representative (Lead CSR)

Ehrhardt Brothers Quality Plumbing
Columbia, MD

Quick Apply

Job Details

Full-time
$29 an hour
1 day ago

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance

Qualifications

Teamwork
Interpersonal skills
Customer service
Dispatching
Driver's License
Plumbing
Attention to detail
CRM system proficiency

Full Job Description

About the Role

Ehrhardt Brothers Quality Plumbing is hiring a First Chair Customer Service Representative (Lead CSR) to run the front lines of our Howard County plumbing operation.

This isn't an entry-level phone role. We're looking for a seasoned plumbing industry pro with at least 5 years in the trade who knows how to convert calls, optimize a dispatch board, and keep field technicians moving. If you thrive in a fast-paced environment where every call and every schedule change matters, this is the right spot.

Why You'll Love Working at Ehrhardt Brothers

Competitive hourly pay
Medical, dental, and vision benefits
Local, family-owned company serving Howard County for over 30 years
A tight-knit team that respects the office as much as the field
Real ownership over the dispatch board and customer experience
Ongoing training on CRM tools, processes, and industry best practices

What You'll Do

Primary Responsibilities

Handle inbound calls and online booking requests, capturing accurate customer and job details and converting inquiries into booked appointments while maintaining a strong booking rate
Continually optimize the dispatch board for efficiency — matching each job to the right technician by skill set, location, and availability, and adjusting in real time as the schedule shifts throughout the day
Coordinate and support field technicians so they can serve customers effectively — relaying job details, managing arrival windows, and proactively keeping customers informed of any changes or delays

Secondary Responsibilities

Follow up on outstanding quotes and estimates, using strong soft-close and rapport-building skills to convert them into scheduled work
Provide administrative support to office management and field staff
Take on special projects identified by the general manager to support operational efficiency and business growth

What We're Looking For

5+ years of experience in the plumbing industry (required)
Proficiency in Service Titan or FieldEdge CRM (required)
Proven track record converting inbound calls into booked appointments
Strong dispatching instincts — able to think several jobs ahead
Excellent communication skills, both with customers and technicians
Ability to stay calm and organized under pressure
Soft-close skills and comfort following up on open quotes
Reliable, professional, and dependable
Strong attention to detail and accuracy in data entry
Team-oriented and collaborative
Authorized to work in the U.S. without sponsorship now or in the future

Service Area

Howard County, MD and the surrounding area

Join our team at Ehrhardt Brothers and help us keep Howard County's plumbing running right.

Pay: $29.00 per hour

Benefits:

Dental insurance
Health insurance
Paid time off
Vision insurance

Application Question(s):

Are you authorized to work in the U.S. without sponsorship now or in the future?
How many years of experience do you have using Service Titan or FieldEdge?
How many years of plumbing customer service experience do you have?

License/Certification:

driver's license (Required)

Work Location: In person

Quick Apply

Refine Your Search

dispatcher jobs in burtonsville md

First Chair Customer Service Representative (Lead CSR)

Fleet Manager-Baltimore

Chauffeur Manager

Trucking Dispatcher Driver Manager Wanted Full Time Tues-Saturday

Field Service Dispatcher

Rail Dispatcher

Part Time Customer Care Specialist

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3rd Shift Service Order Dispatcher

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Service Dispatch Coordinator

SES Dispatcher

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EMERGENCY SERVICES DISPATCHER

Field Service Dispatch Coordinator

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Service Coordinator

Reservationist/CSR (Part-Time)

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