Top 1 Powersports Jobs in Butler, Pa

Service Advisor
Miller's Motorsports —Beaver Falls, PA
- $16 - $25 an hour
- Full-time
- Dealership
- Customer service
- Mid-level
- Paid holidays
- Health insurance
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Service Advisor

Miller's Motorsports -
Beaver Falls, PA

Quick Apply

Job Details

Full-time
$16 - $25 an hour

Benefits

Paid holidays
Health insurance
Dental insurance
401(k)
Paid time off
On-the-job training
Vision insurance
Retirement plan

Qualifications

Customer communication
Customer service

Full Job Description

The Service Advisor is responsible for all operational functions of the Service Department including customer service, repair order management, warranty administration, and staff maintenance.

PLEASE BE SURE to fully complete the questionnaire and skills tests in order for our hiring staff to consider your eligibility.

ESSENTIAL FUNCTIONS

Customer Service

Provide professional, friendly and efficient service to all service customers, including internal departments.
Greet incoming service customers.
Create repair orders in the Lightspeed EVO computer system to outline the scope of work requested by customer.
Maintain communication with customers regarding completion of requested work.

Repair Order Management

Maintain service scheduling to meet customer demand and achieve volume goals.
Delegate repair orders to available technicians.
Document diagnostics and work performed.
Assist technicians in vehicle diagnostics as needed.
Ensure the correct parts are ordered and received for each repair order.

Warranty Administration

Submit for authorization on warranty-covered repairs.
Submit warranty claims for payment.
Audit warranty payments and coverage.

Staff Maintenance

Aid service staff in achieving performance goals.
Review required and supplemental training for each technician and assign new training as needed.
Maintain adequate staffing to meet service demands.

Maintain Industry Knowledge

Understand the terminology of the motorsports industry and keep abreast of technological changes in the products.
Stay well-informed of new models, variants, accessories, options and products.
Continue dealership and OEM-provided education through on-site demonstrations and online classes.

PLEASE BE SURE to fully complete the questionnaire and skills tests in order for our hiring staff to consider your eligibility.

Our dealership provides maintenance, repair and accessory installation services to most major powersports brands with a focus on Can-Am, Kawasaki, Kayo, Polaris, Suzuki and Yamaha motorcycles, ATVs and SXSs. We strive to maintain the most trained, skilled and knowledgeable service department in the region by providing on-the-job training as well as OEM-provided schooling.

Compensation will include base hourly salary PLUS commission. Paid time off includes holidays, vacation and personal days. Starting salary will be based on experience level.

Miller's Motorsports has been serving powersports enthusiasts for 25 years. Our location in Beaver Falls, PA, offers new products from CFMOTO, Kawasaki, Kayo, Suzuki and Yamaha.

WORKING CONDITIONS

Associates will stand and move throughout the dealership facility (lot, sales floor, service department, parts department, offices, and warehouse) for the majority of the day. You will spend time outdoors delivering PGA items curbside as well as being exposed to noise, exhaust fumes, dust, hazardous, and non-hazardous materials.

Business Hours: Tuesday – Thursday, 10AM-7PM, Friday – Saturday, 10AM-5PM. Associates are expected to report and leave 15-minutes before opening and after closing, respectively.

Job Type: Full-time

Pay: $16.00 - $25.00 per hour

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off
Retirement plan
Vision insurance

Application Question(s):

Please provide details on your experience (personal and/or professional) that may help us select you as the best candidate for this position.
Please describe previous experience that may help us select you as a candidate for this position.
Do you have any experience in the powersports, power equipment or automotive industries? If so, please provide details and experience that may help us select you as a candidate.

Experience:

Customer service: 1 year (Preferred)

Work Location: In person

Quick Apply

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Service Advisor

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