Top 2 Surgical manager Jobs in Butler, Pa

Practice Operations Manager
North Pittsburgh Oral Surgery —Natrona Heights, PA
- $55,000 a year
- Full-time
- OSHA
- HIPAA
- Mid-level
- Health insurance
- Dental insurance
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Practice Operations Manager

North Pittsburgh Oral Surgery -
Natrona Heights, PA

Quick Apply

Job Details

Full-time
$55,000 a year

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Employee assistance program
Vision insurance

Qualifications

Collaborate with healthcare professionals
Customer communication
Patient scheduling systems
Teamwork
Managing teams in a customer support role
Team leadership
Coaching
Performance management strategy
Job-specific skills training (staff training program)
Practice management software
HIPAA
Medical scheduling
Team development
Supervising experience
Leading team collaboration initiatives
Leadership
Professional development training

Full Job Description

Job Summary
The Practice Operations Manager (POM) provides leadership and operational oversight for front office operations while actively supporting patient care coordination responsibilities. This role is responsible for supervising, developing, and performance-managing Patient Care Coordinators (PCC) to ensure excellence in customer service, operational efficiency, compliance, and alignment with NPOS standards. The POM partners closely with Surgeons, the Lead Assistant(s), and the Regional Manager to maintain a collaborative, patient-centered, family-centric, and high-performing environment.

Essential Responsibilities

Oversee the daily operations of the Patient Care Coordinator team, ensuring consistent adherence to NPOS standards and service excellence
Lead onboarding, training, and ongoing professional development of all front office staff
Ensure delivery of exceptional customer service to patients, families, and referring providers at every point of interaction
Collaborate with Physicians and Clinical Management to align scheduling priorities with operational capacity and patient care goals
Maintain rigorous compliance with OSHA, DEA, HIPAA, and all NPOS policies and procedures
Leverage practice management software capabilities to optimize front office efficiency and ensure consistent staff proficiency
Monitor, evaluate, and continuously improve front office processes, documentation standards, and patient-facing forms
Serve as the primary escalation point and daily resource for the front office team, maintaining operational continuity
Prepare and deliver operational reports as directed by the Regional Manager

Qualifications and Experience

Minimum 1–2 years of supervisory or management experience in a healthcare or medical office setting
Comprehensive knowledge of front office operations, scheduling systems, and healthcare compliance standards
Demonstrated success in staff training, coaching, and performance management
Proven experience working in direct partnership with physicians and senior organizational leadership
High proficiency in practice management software; DSN platform experience strongly preferred
Exceptional organizational, communication, and leadership capabilities
Polished professional presence with an unwavering commitment to patient-centered service excellence

Pay: $55,000.00 per year

Benefits:

401(k)
Dental insurance
Employee assistance program
Health insurance
Paid time off
Vision insurance

Work Location: In person

Quick Apply

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