Top 299 Customer service representative Jobs in Ca, 95648

Customer Experience Advocate I - ECC
UGI —Rocklin, CA
- From $21 an hour
- Full-time
- Pass drug screening
- English
- Residential
- Health savings account
- Paid holidays
3d
Customer Service Representative
EFuel —Marysville, CA
- $22 an hour
- Overtime
- Background check
- Clean driving record
- In-person
- AD&D insurance
- Paid holidays
Quick Apply
Temporary Customer Service/Route Service Representative
Gateway Services Inc —Sacramento, CA
- $21 - $25 an hour
- Temporary
- Clean driving record
- Heavy lifting
- High school diploma or GED
- AD&D insurance
- Paid holidays
Quick Apply
8d
Customer Service Representative 1
Recology —Auburn, CA
- $23 an hour
- Computer literacy
- Writing skills
- Office
- Wellness program
- Paid holidays
Customer Service Associate I
Dollar Tree —Lincoln, CA
- $17.00 - $17.50 an hour
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Grocery store experience
- Health insurance
- Dental insurance
Customer Service Representative
Pacific Coast Companies, Inc. —Lincoln, CA
- $24 - $27 an hour
- Full-time
- Background check
- Writing skills
- Pass drug screening
- Profit sharing
- Disability insurance
1d
Medical Call Center Representative
Chapa-De —Auburn, CA
- $23.20 - $25.00 an hour
- Full-time
- High school diploma or GED
- Computer skills
- Medical terminology
- Paid holidays
- Health insurance
Quick Apply
Client Care Representative
Mister Sparky of Roseville and Rocklin, CA —Roseville, CA
- $20 - $28 an hour
- Full-time
- High school diploma or GED
- Computer skills
- Communication skills
- 401(k)
- Opportunities for advancement
Quick Apply
Customer Service Representative
Cats Only Veterinary Hospital —Rocklin, CA
- $18 - $23 an hour
- Weekends as needed
- High school diploma or GED
- Computer skills
- 1 year
- Paid holidays
- Health insurance
Quick Apply
3d
Customer Service/Sales
Home Depot —Lincoln, CA
- $20 - $23 an hour
- Entry level
Customer Service Representative
Answer Desk Solutions —Sacramento, CA
- $21 - $23 an hour
- Full-time
- Background check
- Computer literacy
- High school diploma or GED
- Paid training
Quick Apply
Client Service Representative
VCA Animal Hospitals —Loomis, CA
- $19.50 - $25.00 an hour
- Weekends as needed
- High school diploma or GED
- Critical & Intensive Care
- Radiology
- Health insurance
- Dental insurance
Pro Customer Service/Sales
Home Depot —Lincoln, CA
- $20 - $22 an hour
- Entry level
- Commercial
Customer Service Specialist
Soccer Shots Sacramento North —Roseville, CA
- $21 - $23 an hour
- Part-time
- Office
- Working with children
- Children
- 401(k) matching
- Employee discount
Quick Apply
9d
Customer Experience Coordinator
Cintas —Rocklin, CA
- $22.14 - $27.89 an hour
- Full-time
- Mid-level
- Office
- High school diploma or GED
- Profit sharing
- AD&D insurance
MA Call Center Operator
Ampla Health —Yuba City, CA
- $26.25 - $35.43 an hour
- Full-time
- Spanish
- Computer literacy
- English
- Profit sharing
- Paid holidays
Customer Service - Representative
Villara Building Systems —North Highlands, CA
- $20 - $27 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- No background check
Quick Apply
10d
Customer Service Representative
Airgas —Rancho Cordova, CA
- $23 - $25 an hour
- Full-time
- Office
- High school diploma or GED
- Children
- Paid jury duty
- Commuter assistance
Customer Service Representative | Onsite Roseville, CA
Quest Technology Management —Roseville, CA
- $27 - $29 an hour
- Weekends as needed
- Background check
- Mid-level
- Travel
Quick Apply
Customer Service Representative - Field Services
Invitation Homes —Roseville, CA
- $19.69 - $34.13 an hour
- Overtime
- Microsoft Word
- Microsoft Outlook
- Research
- Disability insurance
- Health insurance

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Customer Experience Advocate I - ECC

UGI -
Rocklin, CA

Apply Now

Job Details

Full-time
From $21 an hour
3 days ago

Benefits

Health savings account
Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Military leave
Paid time off
Paid military leave
Parental leave
Vision insurance

Qualifications

Computer operation
High school diploma or GED
Problem-solving
Computer skills
Customer support
Telephone systems

Full Job Description

Location: Rocklin, CA, US, 95677

Workplace Environment: Hybrid

Company: AmeriGas Propane, Inc.

Requisition Number: 29347

When you work for AmeriGas, you become a part of something BIG! Founded in 1959, AmeriGas is the nation’s premier propane company, serving over 1.5 million residential, commercial, industrial and motor fuel propane customers. Together, over 6,500 dedicated professionals will deliver over 1 billion gallons of propane from 1,800+ distribution points across the United States.

Applications for this position will be accepted until .

Posting

Job Summary:

The Customer Experience Advocate I (CXA) interacts directly with potential, new and existing customers. They work to provide a quality experience in every step of the customer’s journey, resulting in increased customer satisfaction and account retention for the company. Customer Experience Advocate I will serve customer inquiries, order processing, modifications to account information, and handling of customer complaints in a contact center environment. This role will follow up on customer cases utilizing our customer relationship management system to ensure customer inquiries and requests are handled completely and in timely manner.

Key Characteristics:

Strong phone presence and interpersonal skills in making inbound and outbound customer calls while delivering a positive customer experience.
Must have strong and clear communication skills with an ability to use positive language and listen attentively.
Remains calm under pressure and works collaboratively with customers and internal team members to address and serve the customer’s needs.
Works with high accuracy and manages time efficiently.

Duties and Responsibilities:

Respond to and process all customer calls in a prompt and professional manner.
Determine the probable nature of each call by listening carefully, researching customer records and asking questions for clarification.
Communicate clearly and respectfully with callers, restating information when necessary to ensure the customer’s understanding.
Acknowledge and resolve customer concerns; promptly escalate complaints when needed.
Process orders, forms, applications, requests, and payments accurately.
Keep records of customer interactions, transactions, comments and complaints by recording clear, complete and concise documentation in case management logs.
Attend and collaboratively participate in staff meetings and training sessions.

Knowledge, Skills and Abilities:

Ability to work independently and within contact center teams.
Good problem-solving skills and asks for guidance when needed.
Good judgment and independent decision making within assigned authority levels.
Positive attitude and excellent interpersonal and listening skills; demonstrates effective customer care with all customers consistently and equally.
Effectively communicates in English – verbal and written.
Efficient and accurate use of systems and tools with a strong ability to multi-tasking.

Education and Experience Required:

High School Diploma or Equivalent.
One to two years customer service experience; in a contact center preferred.
Demonstrated understanding of computer-based tools and programs.

Working Conditions:

Work occurs inside a contact center – the ECC is open 24/7/365.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The ability to use computer and telephone systems, visual, audio, and manual dexterity capabilities are essential to the work.

AmeriGas Propane, Inc. is an Equal Opportunity Employer. The Company does not discriminate on the basis of race, color, sex, national origin, disability, age, gender identity, sexual orientation, veteran status, or any other legally protected class in its practices.

AmeriGas is a Drug Free Workplace. Candidates must be willing to submit to a pre-employment drug screen and a criminal background check. Successful applicants shall be required to pass a pre-employment drug screen as a condition of employment, and if hired, shall be subject to substance abuse testing in accordance with AmeriGas policies. As a federal contractor that engages in safety-sensitive work, AmeriGas cannot permit employees in certain positions to use medical marijuana, even if prescribed by an authorized physician. Similarly, applicants for such positions who are actively using medical marijuana may be denied hire on that basis.

The pay for this position ranges from to , depending on circumstances including an applicant’s skills and qualifications, certain degrees and certifications, prior job experience, market data, and other relevant factors. Additional compensation may include eligibility to earn a performance-based bonus or commissions on completed sales depending on position.

This is the Company’s good faith and reasonable estimate of the range of compensation for this position as of the time of posting. The Company offers a wide array of comprehensive benefit programs and services including medical, dental, vision, flexible spending and health savings accounts to our benefits-eligible employees. Additional benefits include retirement savings plans like 401(k) and paid days off such as parental leave, military leave, vacation/paid time off, sick leave in compliance with state law, as applicable, paid holidays, and disability coverage. Some benefits offerings are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works.

Nearest Major Market: Sacramento

Job Type: Full-time

Pay: From $21.00 per hour

Benefits:

401(k)
Dental insurance
Health insurance
Vision insurance

Work Location: In person

Apply Now

Refine Your Search

customer service representative jobs in ca, 95648

Customer Experience Advocate I - ECC

Customer Service Representative

Temporary Customer Service/Route Service Representative

Customer Service Representative 1

Customer Service Associate I

Customer Service Representative

Medical Call Center Representative

Client Care Representative

Customer Service Representative

Customer Service/Sales

Customer Service Representative

Client Service Representative

Pro Customer Service/Sales

Customer Service Specialist

Customer Experience Coordinator

MA Call Center Operator

Customer Service - Representative

Customer Service Representative

Customer Service Representative | Onsite Roseville, CA

Customer Service Representative - Field Services

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