Top 15929 Member services representative Jobs in Ca

Member Services Representative
Conversio Health —San Luis Obispo, CA
- $20 - $24 an hour
- Spanish
- Pass drug screening
- No experience needed
- Health savings account
- Health insurance
Call Center Representative
West Coast University —Irvine, CA
- $21.43 - $28.95 an hour
- Part-time
- Mid-level
- High school diploma or GED
- 1 year
Guest Service Representative
Schulte Companies —Palo Alto, CA
- $22.75 an hour
- Background check
- Computer literacy
- Writing skills
- Paid parental leave
- Paid holidays
Quick Apply
7d
Patient Access Representative II
Sutter Health —San Francisco, CA
- $35.08 - $49.10 an hour
- 8 hour shift
- Hospital
- Computer literacy
- Writing skills
14d
Patient Services Representative, Urology
Sutter Health —San Francisco, CA
- $32.16 - $45.02 an hour
- 8 hour shift
- Microsoft Outlook
- Writing skills
- High school diploma or GED
Patient Access Representative
Sutter Health —San Francisco, CA
- $32.30 - $43.34 an hour
- 8 hour shift
- Hospital
- Computer literacy
- Writing skills
8d
Patient Services Representative II
Sutter Health —San Francisco, CA
- $31.28 - $43.78 an hour
- Weekends as needed
- Microsoft Outlook
- Writing skills
- High school diploma or GED
1d
Patient Services Representative I - Remote - Nationwide
Vituity —Sacramento, CA
- $17.12 - $19.04 an hour
- Overtime
- Remote
- Spanish
- Basic math
- Windows
- Profit sharing
- Wellness program
Patient Access Representative, Infusion Center
Sutter Health —San Francisco, CA
- $35.08 - $49.10 an hour
- 8 hour shift
- Hospital
- Computer literacy
- Writing skills
14d
Member Services Representative
HIGH DESERT MEDICAL CORP, A MEDICAL GRP —Lancaster, CA
- $23.58 - $31.43 an hour
- Full-time
- Spanish
- High school diploma or GED
- Entry level
- Paid time off
- Parental leave
Quick Apply
Member Service Representative Level 1 (San Jose, CA)
BeneSys, Inc. —San Jose, CA
- $34.12 an hour
- Full-time
- Microsoft Word
- Basic math
- Mid-level
- Paid jury duty
- AD&D insurance
Quick Apply
Member Service Representative Level 1 (Pleasanton, CA)
BeneSys, Inc. —Pleasanton, CA
- $34.12 an hour
- Full-time
- Microsoft Word
- Basic math
- High school diploma or GED
- Paid jury duty
- AD&D insurance
Quick Apply
Member Services Representative
Astiva Health —Orange, CA
- $24 - $29 an hour
- Full-time
- Background check
- Spanish
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Member Success Representative
Superpower —San Francisco, CA
- Full-time
- Remote
- HIPAA
- Mid-level
- 2 years
Lab Services Representative
Sutter Health —Santa Cruz, CA
- $32.11 - $44.95 an hour
- 8 hour shift
- Microsoft Excel
- Microsoft Outlook
- Writing skills
2d
Patient Service Representative III
University of California, Riverside —Riverside, CA
- $61,282.80 - $87,821.28 a year
- Overtime
- HIPAA
- Mid-level
- 3 years
- Health insurance
- Dental insurance
Patient Services Representative 2
UC Davis Health —Sacramento, CA
- $27.31 - $33.88 an hour
- Overtime
- Background check
- Word processing
- Writing skills
- Continuing education credits
- Paid holidays
8d
Patient Services Representative 3
UC Davis Health —Sacramento, CA
- $29.46 - $36.63 an hour
- Overtime
- Background check
- Word processing
- Writing skills
- Continuing education credits
- Paid holidays
7d
Patient Services Representative, Revenue Cycle
Sutter Health —Goleta, CA
- $25.68 - $35.94 an hour
- 8 hour shift
- Microsoft Outlook
- Writing skills
- Office
Remote Customer Service Representative
Qureos Inc —San Francisco, CA
- Full-time
- Remote
- Communication skills
- Entry level
- Time management
1d

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Member Services Representative

Conversio Health
San Luis Obispo, CA

Apply Now

Job Details

$20 - $24 an hour

Benefits

Health savings account
Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching
Employee discount
Life insurance

Qualifications

Computer operation
Phone communication
Typing
Client interaction via phone calls
Customer data entry

Full Job Description

Description:

We are seeking a Member Services Representative to join our on-site call center team. This role is ideal for someone with customer service, call center, or phone-based support experience who enjoys helping people and working in a fast-paced environment.

The Member Services Representative handles inbound and outbound calls, completes account follow-ups, answers questions, resolves concerns, and documents interactions accurately. Successful candidates are comfortable on the phone, organized, detail-oriented, and able to manage multiple tasks throughout the day.

Healthcare experience is not required. Training is provided.

Job Responsibilities

Make outbound calls to members using a soft-phone system following approved scripts and procedures
Handle inbound calls, questions, service requests, and escalations
Complete refill follow-ups, account reviews, questionnaires, and order support calls
Communicate with members and external offices as needed to gather information
Accurately document all calls, account updates, and actions in internal systems
Respond to email requests promptly and remain available through internal messaging tools
Identify, resolve, and log service issues and escalate when appropriate
Maintain confidentiality and follow all company policies and compliance standards
Participate in training, team meetings, and additional projects as assigned

Requirements:

1+ year of customer service, call center, or phone-based support experience preferred
Strong phone communication skills with the ability to make outbound calls
Typing speed of 45 WPM or higher with accurate data entry
Strong organizational and time management skills
Ability to multitask and work independently
Comfortable using computers and learning new systems
Professional verbal and written communication skills

Preferred Qualifications

Bilingual Spanish/English
Experience in member services, customer support, or call center environments

Benefits

The Conversio team enjoys a competitive benefits package including:

401(k) matching
Dental insurance
Employee discount
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance

About Conversio Health
Conversio Health was founded in 2013 and is headquartered in San Luis Obispo, California. We are an innovative chronic condition management company that serves as a key link between the patient, the physician, and the health plan. We have developed a completely new approach for chronic respiratory condition management that combines proprietary technologies, customized medication therapies, with a multidisciplinary care team to deliver improved clinical and financial outcomes, and higher patient satisfaction. Our unique, high touch pharmacy model provides home delivery services, personalized patient education and support, and disease progression and medication effectiveness monitoring to prevent unnecessary hospitalizations before they occur. Conversio enables a higher level of care coordination across the care continuum and has a proven track record of lowering its health plan partners’ drug cost and improving clinical outcomes for thousands of patients with COPD and Asthma across the United States.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status. Criminal background check and drug screen are required once the position is accepted.

Apply Now

Refine Your Search

member services representative jobs in ca

Member Services Representative

Call Center Representative

Guest Service Representative

Patient Access Representative II

Patient Services Representative, Urology

Patient Access Representative

Patient Services Representative II

Patient Services Representative I - Remote - Nationwide

Patient Access Representative, Infusion Center

Member Services Representative

Member Service Representative Level 1 (San Jose, CA)

Member Service Representative Level 1 (Pleasanton, CA)

Member Services Representative

Member Success Representative

Lab Services Representative

Patient Service Representative III

Patient Services Representative 2

Patient Services Representative 3

Patient Services Representative, Revenue Cycle

Remote Customer Service Representative

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