Top 4531 Patient services representative Jobs in Ca

Part-Time Customer Support Representative (Phone & Email) — Licensed HMDR Exemptee
Cadence Health —Carlsbad, CA
- $28 - $38 an hour
- Part-time
- Hybrid work
- HIPAA
- Mid-level
- High school diploma or GED
- Flexible schedule
Quick Apply
Dental Treatment Coordinator
Confidential —Carson, CA
- $35 - $40 an hour
- Urgently hiring
- Background check
- Spanish
- Dental office
- Health insurance
- Dental insurance
Quick Apply
3d
Dental Front Office Coordinator
Confidential —Milpitas, CA
- $32 - $38 an hour
- Full-time
- Bilingual
- Dental office
- Microsoft Excel
- Paid time off
- 401(k) matching
Quick Apply
Dental Receptionist
Allison Avenue Dental —La Mesa, CA
- $18 - $23 an hour
- Full-time
- Dental office
- Customer service
- High school diploma or GED
Quick Apply
7d
Enrollment Representative
Champion Health Plan —Long Beach, CA
- From $23 an hour
- Overtime
- Background check
- Spanish
- HIPAA
- Health insurance
- Dental insurance
Quick Apply
7d
Call Center Representative
Washington Health Medical Group —Fremont, CA
- $27 - $34 an hour
- Full-time
- Ability to walk for extended periods
- High school diploma or GED
- Epic
Quick Apply
Remote Appointment Scheduler
Qureos Inc —San Francisco, CA
- $20 - $25 an hour
- Full-time
- Remote
- Mid-level
- Administrative experience
- Children
3d
Patient Services Representative, Urology
Sutter Health —San Francisco, CA
- $32.16 - $45.02 an hour
- 8 hour shift
- Microsoft Outlook
- Writing skills
- High school diploma or GED
Patient Services Representative I - Remote - Nationwide
Vituity —Sacramento, CA
- $17.12 - $19.04 an hour
- Overtime
- Remote
- Spanish
- Basic math
- Windows
- Profit sharing
- Wellness program
Patient Access Representative, Infusion Center
Sutter Health —San Francisco, CA
- $35.08 - $49.10 an hour
- 8 hour shift
- Hospital
- Computer literacy
- Writing skills
Patient Experience Specialist
Probably Genetic —San Francisco, CA
- $80,000 - $100,000 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- Continuous improvement
- Dental insurance
- 401(k)
OR Clerk
San Antonio Regional Hospital —Upland, CA
- $23.00 - $31.82 an hour
- Per diem
- Computer literacy
- Writing skills
- No experience needed
9d
Patient Support Representative - Family Medicine, Santa Monica
UCLA Health —Santa Monica, CA
- $30.36 - $43.49 an hour
- Medical office experience
- Mid-level
14d
Patient Service Representative III
University of California, Riverside —Riverside, CA
- $61,282.80 - $87,821.28 a year
- Overtime
- HIPAA
- Mid-level
- 3 years
- Health insurance
- Dental insurance
Patient Authorization and Referral Representative
Providence —Santa Rosa, CA
- $26.25 - $40.14 an hour
- Full-time
- Hospital
- Fair chance
- 1 year
- Paid parental leave
- Paid holidays
Call Center Specialist - Per Diem - Cardiology
UC San Diego Health —San Diego, CA
- $34.64 an hour
- 8 hour shift
- Remote
- Writing skills
- Pass drug screening
- Mid-level
6d
Patient Access Representative II
Sutter Health —San Francisco, CA
- $35.08 - $49.10 an hour
- 8 hour shift
- Hospital
- Computer literacy
- Writing skills
Access/Senior Access Representative- Patient Access Center- FT Day Shift
University of California, Irvine —Irvine, CA
- $24.17 - $30.08 an hour
- Full-time
- Remote
- Background check
- Spanish
- English
- Health insurance
- Retirement plan
8d
Patient Services Representative II
Sutter Health —San Francisco, CA
- $31.28 - $43.78 an hour
- Weekends as needed
- Microsoft Outlook
- Writing skills
- High school diploma or GED
2d
Patient Access Representative
Sutter Health —San Francisco, CA
- $32.30 - $43.34 an hour
- 8 hour shift
- Hospital
- Computer literacy
- Writing skills
8d

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Part-Time Customer Support Representative (Phone & Email) — Licensed HMDR Exemptee

Cadence Health -
Carlsbad, CA

Quick Apply

Job Details

Part-time
$28 - $38 an hour

Benefits

Flexible schedule

Qualifications

Computer operation
Written communication
Order management system
Interpersonal skills
Customer support experience within healthcare industry
HIPAA
High school diploma or GED
Records management
Computer skills
CRM system proficiency

Full Job Description

Role Summary

In this part-time, hybrid role, you'll be the friendly, knowledgeable voice our patients and customers reach by phone and email. You'll answer product and order questions, troubleshoot basic issues, and coordinate with internal teams to resolve requests. Because you'll also serve as our licensed HMDR Exemptee, you'll be on-site to oversee the proper handling and dispensing of prescription devices in compliance with California Department of Public Health (CDPH) requirements.

Key Responsibilities

Respond to inbound customer and patient inquiries by phone and email in a timely, professional, and empathetic manner.
Assist with orders, product questions, returns, basic troubleshooting, and follow-up.
Document interactions accurately in the company's CRM/order systems.
Serve as the on-site licensed Exemptee, ensuring prescription devices are stored, handled, and dispensed in accordance with CDPH Food and Drug Branch regulations.
Be physically present during the business hours in which prescription devices are furnished, sold, or dispensed, as required by California law.
Maintain required records and support CDPH inspections and internal compliance audits.
Coordinate with fulfillment, clinical, and management teams to resolve customer issues.
Uphold patient privacy and applicable HIPAA and regulatory standards.

Required Qualifications

Eligibility to serve as a licensed Exemptee for a California HMDR, meaning you can obtain and maintain a current, valid CDPH Home Medical Device Retailer Exemptee license. Per CDPH requirements, this generally includes:
High school diploma or GED equivalent.
At least one (1) year of paid work experience supervised by a licensed Exemptee, Pharmacist-in-Charge, or equivalent (or comparable qualifying experience per CDPH).
Completion of a CDPH-approved Exemptee training program covering state and federal laws on the distribution of dangerous drugs and devices, safe storage and handling of home medical devices, and prescription terminology, abbreviations, and format.
Strong verbal and written communication skills.
Reliable, organized, and comfortable working independently on-site.
Ability to work a part-time schedule that includes evening shifts.
Proficiency with standard computer applications, email, and CRM or order-management systems.

Qualifying Experience for Exemptee Licensure

To be eligible for the CDPH Exemptee license, candidates must have at least one year of paid work experience related to the distribution or dispensing of prescription drugs or prescription (“dangerous”) devices, supervised by a licensed Exemptee, Pharmacist-in-Charge, or equivalent. Backgrounds that commonly meet this requirement include:

Pharmacy Technician
Pharmacy Clerk / Pharmacy Aide (with dispensing-related duties)
Home Medical Device Retailer (HMDR) or Durable Medical Equipment (DME) specialist
Respiratory Equipment or Home-Oxygen Delivery Technician
Respiratory Therapist / Respiratory Care Practitioner
Designated Representative or staff at a licensed wholesale drug or device distributor

Preferred Qualifications

Prior experience working directly with patients (e.g., home medical equipment, DME, pharmacy, clinical, or healthcare customer service settings).
Existing valid California HMDR Exemptee license.
Familiarity with prescription home medical devices.
Experience in a regulated healthcare or medical device environment.

Schedule & Location

This is a part-time, hybrid position based in Carlsbad, CA. Some duties may be performed remotely, but the Exemptee responsibilities require regular on-site presence during hours when prescription devices are dispensed. Evening shift availability may be required. Specific hours will be set in coordination with the manager.

About Cadence Health Capital

Cadence Health Capital is a healthcare investor and operator focused on advancing healthcare through patient-centric value creation. We acquire and operate profitable healthcare businesses, applying our expertise in finance, healthcare, and innovation to drive better health outcomes — grounded in the conviction that better patient care creates stronger business performance. This role supports our California Home Medical Device Retailer (HMDR) operation, helping patients access and use home medical devices safely and confidently. We're looking for a customer-focused, detail-oriented team member who can support our patients and customers while also serving as our licensed Exemptee.

Pay: $28.00 - $38.00 per hour

Benefits:

Flexible schedule

Application Question(s):

Are you eligible to serve as a licensed Exemptee for a California HMDR? (See explanation in job post)

Work Location: Hybrid remote in Carlsbad, CA 92008

Quick Apply

Refine Your Search

patient services representative jobs in ca

Part-Time Customer Support Representative (Phone & Email) — Licensed HMDR Exemptee

Dental Treatment Coordinator

Dental Front Office Coordinator

Dental Receptionist

Enrollment Representative

Call Center Representative

Remote Appointment Scheduler

Patient Services Representative, Urology

Patient Services Representative I - Remote - Nationwide

Patient Access Representative, Infusion Center

Patient Experience Specialist

OR Clerk

Patient Support Representative - Family Medicine, Santa Monica

Patient Service Representative III

Patient Authorization and Referral Representative

Call Center Specialist - Per Diem - Cardiology

Patient Access Representative II

Access/Senior Access Representative- Patient Access Center- FT Day Shift

Patient Services Representative II

Patient Access Representative

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