Top 91 Technical support analyst Jobs in Ca

IT Senior Systems Analyst - Overnight Shift
Infinity Technologies —Roseville, CA
- $35 - $37 an hour
- Overnight shift
- Background check
- System design
- Office
- Paid holidays
- Health insurance
Quick Apply
4d
Sr. SAP FI/CO Production Support Analyst (Korean Language)
Ledgent Technology —San Jose, CA
- $55.00 - $82.42 an hour
- Full-time
- Office
- Finance
- SQL
Quick Apply
3d
Senior Technical Analyst
BAXTER —Mountain View, CA
- $80,000 - $110,000 a year
- Full-time
- Hospital
- Bachelor's degree
- Continuous improvement
- Paid parental leave
- Employee stock purchase plan
4d
Software Support Analyst
First American Title Insurance Co —Santa Ana, CA
- $23.37 - $31.14 an hour
- Full-time
- Remote
- Mid-level
- Bachelor's degree
- Continuous improvement
- Employee stock purchase plan
- Health insurance
Quick Apply
Senior Technical Support Analyst
Journal Technologies —Los Angeles, CA
- $72,000 - $90,000 a year
- Full-time
- Remote
- 5 years
- Bachelor's degree
- JavaScript
- Paid holidays
- Health insurance
Quick Apply
IT Support Analyst/Helpdesk
IMRI Technology & Engineering Solutions —Los Angeles, CA
- $46 - $50 an hour
- Contract
- Microsoft Outlook
- Research
- Mid-level
Quick Apply
Desktop Support Analyst
LIFELONG MEDICAL CARE —Berkeley, CA
- $24 - $28 an hour
- Full-time
- Mid-level
- Windows
- 3 years
Quick Apply
Desktop Support Analyst
Stantec —Sacramento, CA
- $72,200 - $104,600 a year
- Full-time
- 5 years
- Windows
- Microsoft Office
- Wellness program
- Health savings account
IT SUPPORT ANALYST
Union Rescue Mission —Los Angeles, CA
- $23 - $27 an hour
- Writing skills
- Mid-level
- Office
Quick Apply
IT Operations Support Analyst
Mission Valley Bank —Burbank, CA
- $38 - $51 an hour
- Full-time
- Computer Science
- Mid-level
- Office
- 401(k)
Quick Apply
Technical Support Analyst
Internova Travel Group —Beverly Hills, CA
- $18.41 - $30.21 an hour
- Extended hours
- Hybrid work
- Research
- Office
- Windows
- Paid parental leave
- AD&D insurance
Tech Ops - IT Analyst
Gravity Media —Los Angeles, CA
- $30 - $36 an hour
- Full-time
- Windows
- High school diploma or GED
- Bachelor's degree
Quick Apply
Technical Support Analyst
Pillsbury Winthrop Shaw Pittman LLP —Los Angeles, CA
- $75,000 - $85,000 a year
- Full-time
- Mid-level
- Windows
- Ability to lift 50 pounds
System Support Analyst
Wayfinder Family Services —Citrus Heights, CA
- $33.65 - $35.57 an hour
- Mid-level
- Windows
- 3 years
- Paid holidays
- Disability insurance
Quick Apply
Systems Analyst
Meriplex —San Diego, CA
- $26 - $28 an hour
- Azure
- Writing skills
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
9d
IT Service Analyst II
WithumSmith+Brown —Los Angeles, CA
- $65,000 - $70,000 a year
- Extended hours
- Microsoft Outlook
- Mid-level
- Office
Quick Apply
Service Desk Analyst
City First Bank N.A. —Los Angeles, CA
- Computer science
- Computer Science
- Bachelor of Science
Quick Apply
IS Support Analyst I
Shriners Children's —Sacramento, CA
- $25.31 - $37.96 an hour
- Full-time
- Computer science
- Computer Science
- HIPAA
Quick Apply
IT Support Analyst
DCS Corp —Ridgecrest, CA
- $70,310 - $81,300 a year
- Weekends as needed
- High school diploma or GED
- Organizational skills
- In-person
Program and Customer Support Analyst
Significance, Inc. —Port Hueneme, CA
- Microsoft Excel
- 6 years
- Microsoft Outlook
Quick Apply

I want to receive the latest job alert for technical support analyst in ca

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

technical support analyst jobs near ca

Systems Analyst jobs in San Diego, CA

Senior Technical Analyst jobs in Mountain View, CA

IT Support jobs in Los Angeles, CA

Technical Support Analyst jobs in Los Angeles, CA

Support Analyst jobs in Sacramento, CA

Service Desk Analyst jobs in Los Angeles, CA

IT Support jobs in Ridgecrest, CA

Program Analyst jobs in Port Hueneme, CA

Senior IT Analyst jobs in Los Angeles, CA

Information Systems Analyst jobs in Los Angeles, Ca

Entry Level Systems Engineer jobs in Centreville, Va

Systems Analyst jobs in San Francisco Bay Area, Ca

Data Analyst jobs in Stockton, Ca

Systems Analyst jobs in Boise, Id

Systems Analyst jobs in Springfield, Il

Systems Analyst jobs in Washington, Dc

Senior Technical Analyst jobs in Collinsville, Il

Part Time Jobs For Senior Citizens jobs in Irvine, Ca

Entry Level Financial Analyst jobs in Phoenix, Az

Senior Technical Analyst jobs in Chicago, Il

IT Senior Systems Analyst - Overnight Shift

Infinity Technologies -
Roseville, CA

Quick Apply

Job Details

Full-time
$35 - $37 an hour
4 days ago

Benefits

Paid holidays
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance

Qualifications

Desktop computer repair
Network troubleshooting
Teamwork
Serving clients
Interpersonal skills
Project management in technology
Technical documentation
Incident report management
In-person customer service
Windows
Desktop (troubleshooting support)
Computer management
Problem-solving
Technology advisory
Customer support ticket management
Desktop applications
WAN
Managing projects
Productivity software
Desktop administration
Project stakeholder communication
Technical writing for network engineers
Ticketing system technical support
Time management

Full Job Description

IT Senior Systems Analyst - Overnight Shift - ONSITE

Locations: Roseville, CA Office – Initial onsite training required. Following successful completion of training, remote overnight work may be considered based on business needs, performance, and management approval.

Infinity Technologies provides professional consulting services to municipalities. Our areas of expertise are in city or county IT and GIS services serving clients in Northern and Southern California. We offer an excellent benefits package to include medical, dental, vision, life, 401k, paid holidays, PTO, competitive salary, and a collaborative work environment.

To learn more about Infinity Technologies, go to: www.inftechnologies.com

The IT Senior Systems Analyst position is a senior-level role for our Information Technology and Help Desk departments. Employees in this position serve as the escalation point for IT Technicians and for IT Systems Analyst within the company and are expected to display a high level of customer service and communication while delivering project outcomes on time and satisfying client or other stakeholder requirements.

Additionally, those in the IT Systems Analyst role are diligent and organized team players who can troubleshoot and resolve multiple issues by multi-tasking, prioritizing, and managing time effectively.

Key Responsibilities

· Serves as an escalation point for IT Technicians and IT Systems Analysts to resolve technical issues. Provide IT technical support either by phone, remote access, or site visits as needed.

· Communicates technical issues and solutions with customers in terms appropriate for the audience.

· Protects systems and data at multiple layers. Identifies potential issues proactively.

· Interacts with vendors for support, design, and incident management.

· Installs, configures, and upgrades software and hardware.

· Participates in the planning, design, and implementation of system engineering projects.

· Analyzes, evaluates, tests, debugs, and implements changes supporting the company or client infrastructure, business processes, operations, and product systems.

· Analyzes, installs, modifies and supports various operating systems, databases, and utility software.

· May contribute to the development, testing, evaluation, or design of system or infrastructure architecture used throughout the IT solution set.

· Develops content for and maintains technical documentation (site surveys, network diagrams, systems knowledge base, etc.).

· Provides clear documentation of completed projects for various stakeholders.

· Escalates issues to appropriate staff for prompt resolution.

· Document issues and resolution in IT Documentation Systems.

· Resolve, respond to, and update tickets in Ticketing Systems.

· Provides system architecture consultations to internal and external resources.

· Performs data backup services.

· Monitor client systems, network infrastructure, backup processes, and automated alerts during overnight hours.

· Respond to and troubleshoot after-hours incidents, outages, and service interruptions.

· Escalate critical issues to appropriate technical staff in accordance with established procedures.

· Document overnight activities, incidents, resolutions, and system observations to support shift handoff and operational continuity.

· Maintain awareness of system performance and proactively identify potential issues requiring follow-up

· Other duties as assigned.

Job Requirements

· 4+ years of experience providing desktop support experience, including but not limited to:

o Desktop and laptop hardware;

o MS Windows 10 and 11;

o MS Office 2016/Office 365 applications;

o Mobile devices (i.e. iPhone, Android, etc.);

o VoIP Phone Services (Hosted VoIP Solutions).

· 4+ years of hands-on Server Administration experience, including but not limited to:

o Active Directory / Directory Services (AD, DNS, DHCP, WINS);

o Hands-on desktop experience (WIN10 and WIN 11) and troubleshooting;

o HP / Dell Server hardware;

o Email Systems / Message Integration and Collaboration / Office 365;

o Understanding virtualization technologies.

· 2+ year of networking and architecture experience. Understanding of WAN/LAN and DNS terminology and knowledge of how to troubleshoot.

· CompTIA+ Certification (Note: External applicants who do not hold this certification at the time of hire will remain in the introductory/probationary period until they successfully obtain certification).

· Ability to resolve issues related to Microsoft Windows, Microsoft Office/Office 365, and Microsoft Server Architecture, as well as an understanding of WAN/LAN network troubleshooting.

· Advanced Troubleshooting knowledge.

· Well-versed in IT documentation practices, understanding the importance of how critical it is to maintain accurate and detailed documentation.

· Excellent verbal and written communication skills.

· Excellent reasoning, analytical, and troubleshooting skills.

· Excellent decision-making skills to plan, perform, problem-solve.

· Comfortable speaking to clients regarding their technology needs and making recommendations.

· Ability to work through issues from start to finish and report back with root causes and recommendations.

· Ability to work from a ticketing system and provide quality updates to clients and internal teams.

· Ability to work independently during overnight hours with limited direct supervision.

· Ability to prioritize multiple alerts, incidents, and support requests in a fast-paced environment.

· Availability to work an assigned overnight schedule and participate in shift handoff communications

· Excellent collaboration and teamwork skills.

· Excellent project management and time management skills.

· Proactive mindset; Ability to foresee possible issues and take proactive steps to prevent them.

· Ability to learn and support new technologies.

· Ability and willingness to take on additional responsibilities as needed.

Preferred Skills

· CompTIA Server+ Certification

Infinity Technologies participates in E-Verify. For more information please review the E-Verify Participation poster available here.

Physical Requirements

Prolonged periods sitting and/or standing at a desk, working at a computer and on the phone.

Job Type: Full Time

Pay Range: Starting Range: $35.00 - $37.00/hour plus a $2.53/hour overnight shift differential.

Schedule: Overnight shifts beginning Monday through Friday, 11:00 PM – 8:00 AM Pacific.

Pay: $35.00 - $37.00 per hour

Application Question(s):

Are you available to work the overnight shift Monday to Friday, from 11:00 PM to 8:00 AM Pacific Time?

Ability to Commute:

Roseville, CA 95661 (Required)

Work Location: In person

Quick Apply

Refine Your Search

technical support analyst jobs in ca

IT Senior Systems Analyst - Overnight Shift

Sr. SAP FI/CO Production Support Analyst (Korean Language)

Senior Technical Analyst

Software Support Analyst

Senior Technical Support Analyst

IT Support Analyst/Helpdesk

Desktop Support Analyst

Desktop Support Analyst

IT SUPPORT ANALYST

IT Operations Support Analyst

Technical Support Analyst

Tech Ops - IT Analyst

Technical Support Analyst

System Support Analyst

Systems Analyst

IT Service Analyst II

Service Desk Analyst

IS Support Analyst I

IT Support Analyst

Program and Customer Support Analyst

I want to receive the latest job alert for technical support analyst in ca

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected