Top 78 Customer service representative Jobs in Cable, Oh

Customer Service Representative
Transcat, Inc. —Marysville, OH
- $24 - $26 an hour
- Monday to Friday
- Computer skills
- Associate's degree
- 2 years
- Employee stock purchase plan
- Health insurance
Customer Service Representative - State Farm Agent Team Member
Lane Washington - State Farm Agent —Middleburg, OH
- $45,000 - $50,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- Paid time off
- Food provided
Quick Apply
Manufacturing Customer Service Representative
Thermoid —Bellefontaine, OH
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
Customer Service Representative - State Farm Agent Team Member
Chris Hunt - State Farm Agent —Springfield, OH
- $40,000 - $50,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- 401(k)
- Paid time off
Quick Apply
Pharmacy Customer Service Associate
Walgreens —Bellefontaine, OH
- $16 - $18 an hour
- Part-time
- Computer literacy
- Basic math
- Maintenance
- Continuing education credits
- Health insurance
Customer Service Rep
Lincare Inc. —Springfield, OH
- High school diploma or GED
- Ability to lift 50 pounds
- Medical terminology
- Health insurance
- Dental insurance
Quick Apply
Contact Center Manager
Honda —Marysville, OH
- $73,600 - $110,300 a year
- Full-time
- Bilingual
- Office
- 3 years
- Paid holidays
- Loan repayment program
General Employment
HMMS LLC —Marysville, OH
- Clean driving record
- Pass drug screening
- High school diploma or GED
- Health savings account
- Disability insurance
General Employment
LUXMAR LLC —Marysville, OH
- Clean driving record
- Pass drug screening
- High school diploma or GED
- Health savings account
- Disability insurance
General Employment
HMAR Automotive LLC —Marysville, OH
- Clean driving record
- Pass drug screening
- High school diploma or GED
- Health savings account
- Disability insurance
Customer Service Associate I
Dollar Tree —Urbana, OH
- $11.00 - $11.50 an hour
- Part-time
- Merchandising
- High school diploma or GED
- Ability to lift 50 pounds
- Health insurance
- Dental insurance
Customer Service Associate
Roses —Springfield, OH
- Part-time
- High school diploma or GED
- Organizational skills
- Cleaning
Quick Apply
Customer Service Associate I
Family Dollar —Mechanicsburg, OH
- $11.00 - $11.50 an hour
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Grocery store experience
- Health insurance
- Dental insurance
Customer Sales & Service Representative
1100 Applied Industrial Technologies, Inc. —Springfield, OH
- Full-time
- Clean driving record
- Microsoft Outlook
- Computer literacy
- Paid holidays
- Health insurance
Customer Service Representative
U-Haul —Springfield, OH
- Part-time
- Clean driving record
- Forklift
- High school diploma or GED
- Paid holidays
- Health insurance
Customer Service Associate II
Dollar Tree —Urbana, OH
- $11.00 - $11.50 an hour
- Part-time
- Merchandising
- High school diploma or GED
- Ability to lift 50 pounds
- Health insurance
- Dental insurance
Customer Service/Sales
Home Depot —Marysville, OH
- Entry level
Eyewear Customer Service/Sales Advisor
MyEyeDr. —Springfield, OH
- Weekends as needed
- Patient care
- Entry level
- Retail sales
- Paid holidays
- Health insurance
Pro Customer Service/Sales
Home Depot —Marysville, OH
- Entry level
- Commercial
Contact Center Agent
Richwood Bank —Richwood, OH
- Full-time
- Word processing
- Computer literacy
- High school diploma or GED
- Wellness program
- Disability insurance
Quick Apply

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Customer Service Representative

Transcat, Inc. -
Marysville, OH

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Job Details

$24 - $26 an hour

Benefits

Employee stock purchase plan
Health insurance
Tuition reimbursement
Paid time off

Qualifications

Computer skills
Cross-functional collaboration

Full Job Description

Overview:

Who we are—

Transcat is a dynamic, innovative, growing company that has been recognized as the leading calibration and compliance services provider in North America and beyond. With over 1,000 employees—in technical, consulting, operational, sales, finance, and corporate roles—we have stood the test of time by delivering on our Trust in Every Measure promise to our customers in vital industries, including life sciences, aerospace, defense, energy, and utilities. We fulfill this promise through our employees, who live Our Values every day, the Transcat Way. Our employees are at the center of the rewarding, challenging, and life-changing work we do for our customers and those they serve. Are you ready to join a company where the work you do makes a difference, and where you can grow in your career?

Here’s what Transcat has to offer—

Work that matters
A values-based culture where people care about each other and the work they do together
Flexibility
Training and development to accelerate learning and career advancement
Competitive compensation and benefits, including paid time off, health insurance, tuition reimbursement, retirement, stock purchase plan, and MORE!
Pay range is $24-$26/hour
Hours M-F 8:00AM-5:00PM

The Customer Service Representative (CBL/Small Lab) will serve as a conduit for information between operations, sales, and the customer. The successful candidate will predominantly support tickets, requests, TMS, Field Service scheduling, lead escalation, quotes, POs, and status of items – but should also be comfortable in independent decision-making to proactively communicate with customers and prioritize work without high levels of supervision.

Responsibilities:

Essential Duties and Responsibilities

Controls order processing workflow in multiple business systems
Contact customers with estimates for repair, TMS, and additional services, get purchase order numbers, and document in the respective system to verify the discussion or action required.
Drive to close customer PO holds, process credits, obtain missing POs, and resolve PO balances promptly
Answer customer questions regarding billings, delivery, ship dates, etc.
Relay general technical information to customers.
Drive high-quality customer deliverables and post-sales customer functions relating to calibration service support.
Assist in generating daily pick tickets as required to ensure timely delivery of customer equipment as required
Generate/Receive purchase orders for parts, supplies, and lab equipment
Generate/Receive purchase orders for vendor repair and/or calibration services from various vendors:
- Contact/Confer with vendors to obtain product or service information such as price, turn time, and delivery schedule.
- Quote and communicate with client to ensure approval and appropriate customer purchase order adjustments/assignments or method of payment
- Review and analyze vendor price quotations
- Verify work must go to the vendor versus another internal location
- May develop and evaluate qualified suppliers
- Obtains competitive bids when available
- Discusses incorrect, defective, or unacceptable services from vendor with location management for corrective actions and next steps
Maintain accurate, complete, and up-to-date department files and records on a timely basis
Coordinate daily driver pickup/delivery schedule
Monitor and drive workflow and administrative turn times for their location's customer equipment regardless of service location (Local, Transfer, or Vendor)
Answer and return phone calls for the location with positive, proactive communication with your clients
Manage Salesforce cases promptly to ensure proper resolution
Coordinate with sales to ensure upcoming onsites are communicated to the clients and the necessary PO/Quotes are obtained, delivered, and approved
- Tracking will be performed in Salesforce
- The Customer Service Representative will handle delivery of onsite quote along with any additional charges to the client, as provided by sales
- Work with local management to ensure proper staff/time allocation scheduling
- Maintain onsite job management software
- Ensure weekly updates and communication to the operational staff, including technicians
- Ability to perform all functions and duties of the Receiving Clerk as required, dependent of workload, absences, and business necessities
- Model the Company’s values to influence others to perform in an aligned manner.
- Other duties as assigned

Qualifications:

Required Knowledge, Skills, and Abilities

Strong computer skills with the ability to quickly grasp new processes
Strong commitment to customer satisfaction
Good written and verbal communication skills
Ability to work with others
Critical Thinking skills with problem-solving attributes
Must be detail-oriented and highly proactive
Must be able to multitask

Education and Experience

Minimum of associate's degree, or two years of related experience and/or training; or equivalent combination of education and experience.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made for qualified individuals with disabilities if necessary to perform the essential functions of this position.

While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl. The employee is occasionally required to sit and talk or hear. Specific vision abilities required by this job include close vision, color vision and ability to adjust focus.

Work Environment

The work environment characteristics described below are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. The noise level in the work environment is usually moderate.

Equal Opportunity and Non-Discrimination

Transcat is an equal-opportunity employer and prohibits discrimination based on any protected status. As required by United States law, all qualified applicants will receive consideration for employment without regard to age, color, disability, genetic predisposition or carrier status, national origin, race, religion, sex (including pregnancy, sexual orientation, and gender identity), status as a protected veteran, or as a member of any other protected group or activity under federal, state, and local law.

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Refine Your Search

customer service representative jobs in cable, oh

Customer Service Representative

Customer Service Representative - State Farm Agent Team Member

Manufacturing Customer Service Representative

Customer Service Representative - State Farm Agent Team Member

Pharmacy Customer Service Associate

Customer Service Rep

Contact Center Manager

General Employment

General Employment

General Employment

Customer Service Associate I

Customer Service Associate

Customer Service Associate I

Customer Sales & Service Representative

Customer Service Representative

Customer Service Associate II

Customer Service/Sales

Eyewear Customer Service/Sales Advisor

Pro Customer Service/Sales

Contact Center Agent

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