Top 22 Concierge Jobs in Caguas, Pr

Front Desk Receptionist
Well & Being Spa at Fairmont El San Juan Hotel —San Juan, PR
- $12.00 - $15.43 an hour
- Full-time
- Computer literacy
- English
- Hotel
- Paid holidays
- Health insurance
Quick Apply
Core Agent - Telecommunications
Four Seasons —Río Grande Municipio, PR
- Full-time
- Residential
- Military encouraged
- Computer skills
- Paid holidays
- Health insurance
Guest Services Supervisor - La Concha Resort
The Condado Collection —San Juan, PR
- Weekends as needed
- Spanish
- English
- Mid-level
- Paid holidays
- Health insurance
Spa Concierge - La Concha Resort
The Condado Collection —San Juan, PR
- Part-time
- Spanish
- Merchandising
- English
- 401(k)
Tour Concierge Agent in Old SanJuan & Isla Verde
Saltours / Concierge —San Juan, PR
- From $10.50 an hour
- 8 hour shift
- Spanish
- Management
- Word processing
- Flexible schedule
Quick Apply
1d
Retail Part Time Store Associate
Office Depot —Caguas, PR
- $10.50 - $12.00 an hour
- Part-time
- Computer literacy
- No experience needed
- High school diploma or GED
- Commuter assistance
- Health savings account
12d
Manager, Call Center (Concierge)
Oriental Bank in San Juan —San Juan, PR
- Full-time
- Spanish
- English
- Mid-level
Guest Service Agent - Embassy Suites by Hilton Dorado del Mar Beach Resort
Hilton —Dorado Municipio, PR
- $11.50 an hour
- Part-time
- Entry level
- Resort
- Paid parental leave
- Employee stock purchase plan
Guest Experience Agent (Talent Network)
Rio Mar Hospitality Management —Río Grande, PR
- Weekends as needed
- Ability to walk for extended periods
- Hotel
- High school diploma or GED
Quick Apply
Front Office Manager
AC Hotel San Juan Condado —San Juan, PR
- Full-time
- Word processing
- Mid-level
- Windows
Guest Services Manager
Rio Mar Hospitality Management —Río Grande, PR
- Weekends as needed
- Mid-level
- Bachelor's degree
- Organizational skills
Quick Apply
Security Officer - Embassy Suites by Hilton Dorado del Mar Beach Resort
Hilton —Dorado Municipio, PR
- $11.50 an hour
- Full-time
- Entry level
- Resort
- Paid parental leave
- Employee stock purchase plan
Security Guard
Dorado Beach Golf Manag —Dorado, PR
- $12 an hour
- Weekends as needed
- Spanish
- English
- Driver's License
- Health insurance
- Retirement plan
Quick Apply
4d
Logistic Crew Retail Part Time Store Associate
Office Depot —San Juan, PR
- $10.50 - $12.50 an hour
- Part-time
- Computer literacy
- No experience needed
- High school diploma or GED
- Commuter assistance
- Health savings account
13d
Copy and Print Retail Part Time Store Associate
Office Depot —San Juan, PR
- $11.00 - $12.50 an hour
- Part-time
- Computer literacy
- No experience needed
- High school diploma or GED
- Commuter assistance
- Health savings account
13d
Retail Store Associate (Seasonal)
Office Depot —Guaynabo, PR
- $10.50 - $11.50 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Computer literacy
- Commuter assistance
- Health savings account

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concierge jobs near caguas, pr

Front Desk Receptionist

Well & Being Spa at Fairmont El San Juan Hotel -
San Juan, PR

Quick Apply

Job Details

Full-time
$12.00 - $15.43 an hour

Benefits

Paid holidays
Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching
Volunteer time off

Qualifications

Computer operation
Promoting products
Phone communication
English
Retail store product knowledge
Productivity software
Client interaction via phone calls

Full Job Description

COMPANY OVERVIEW

Trilogy Spa Holdings is a professional spa management company dedicated to creating and operating the most innovative, service-centric, and performance-optimized branded spas in the hospitality industry. We currently operate spas in Arizona, California, Colorado, Florida, Hawaii, Nevada, New York, Puerto Rico, and Texas, where there is an enormous opportunity for growth for passionate individuals.

Trilogy inspires those who provide, “Flawless service: Every Guest, Every day.”

We pride ourselves on creating a culture where employees feel valued, appreciated and take pride in coming to work. As such, desired candidates seek to be a Partner at Trilogy, not merely an employee. If you are driven to succeed and proud to serve others, we want you as part of our team!

JOB SUMMARY

The Spa Concierge is responsible for welcoming guests and providing comprehensive and professional guidance on all spa services, treatments, packages, and retail products to create a seamless luxury spa experience. This role involves warmly greeting guests, schedule coordination and booking of appointments by phone and in person, as well as retail sales, payment processing, and the checking in and checking out of all guests in a professional manner. Effectively communicates with guests to understand their needs and areas of concern, while maintaining a high level of customer service standards.

ESSENTIAL FUNCTIONS

Adhere to TRILOGY’s “Flawless Service, Every Guest, Every Day” philosophy and Spa policy and procedures.
Anticipate guest needs and uphold Spa and TRILOGY’s service standards for guest service, including FORBES 5 Star criteria.
Interact cooperatively and professionally with guests and spa team, demonstrating respect, sensitivity, and attentiveness, following all company guidelines.
Greet guests warmly, providing tours of the facility and informing guests of available spa services and amenities, using professional verbiage and etiquette.
Responsible for booking and confirming all spa and salon appointments accurately and professionally, based on guest preferences.
Provide guests with thorough descriptions and guidance on all spa services, treatments and retail products and spa amenities.
Manage guest check-in and check-out processes, ensuring accuracy and guest confidentiality.
Promote, sell, and up-sell spa services, packages, and retail products to guests.
Responsible for all aspects of maintaining the spa facility, lounges, and retail area throughout the day.
Communicate guest complaints or any maintenance issues to Spa Management.
Comply with and maintain safety, sanitation, and disinfection standards, properly clean and sanitize products, rooms, tools and equipment, following TRILOGY and State Governing Boards requirements and guidelines.
Complete all necessary opening and closing duties.
Perform other duties as assigned.
Attend mandatory vendor and company training sessions, as scheduled by Spa Management.

REQUIRED EDUCATION AND PREFERRED EXPERIENCE

Must have a High School diploma or equivalent, or any other combination of education, training and experience that provides the required knowledge, skills and capabilities.
At least 1-3 years’ experience in customer service, spa, hospitality, sales and/or retail.
At least 1 year of luxury retail sales experience.
Ability to learn, maintain knowledge of, and explain all spa and salon treatments and product benefits to guests.
Must be sales-driven, and have a customer service-oriented personality, as position requires making spa/product recommendations and selling of products and services.
Must be polished, professional, and have a strong command of both written and verbal English.
Must possess excellent communication skills and phone etiquette.
Must be organized, proactive, and possess a strong attention to detail.
Basic computer software skills, including Microsoft Office.
Previous experience with Booker, Book4Time, Spa Soft preferred.

BENEFITS/PERKS

Medical, Dental and Vision (FTE only)
401K Matching
PTO – Paid/Holiday Time Off
VTO – Voluntary Time Off
Discounts on Retail Products and Spa Services

COMPENSATION: $12.00 hourly + Gratuity Pool + Retail Commission

The hourly pay range for this role is $12.00 - $15.43. This rate is only applicable for jobs to be performed at Well & Being Spa at The Fairmont El San Juan Hotel. Pay ranges may vary based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.

Quick Apply

Refine Your Search

concierge jobs in caguas, pr

Front Desk Receptionist

Core Agent - Telecommunications

Guest Services Supervisor - La Concha Resort

Spa Concierge - La Concha Resort

Tour Concierge Agent in Old SanJuan & Isla Verde

Retail Part Time Store Associate

Manager, Call Center (Concierge)

Guest Service Agent - Embassy Suites by Hilton Dorado del Mar Beach Resort

Guest Experience Agent (Talent Network)

Front Office Manager

Guest Services Manager

Security Officer - Embassy Suites by Hilton Dorado del Mar Beach Resort

Security Guard

Logistic Crew Retail Part Time Store Associate

Copy and Print Retail Part Time Store Associate

Retail Store Associate (Seasonal)

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