Top 13 Guest service agent Jobs in Caguas, Pr

Reservations Agent - La Concha Resort
The Condado Collection —San Juan, PR
- Full-time
- Microsoft Word
- Communication skills
- Entry level
- Paid holidays
- Health insurance
Reservations Agent
Sonesta —Carolina, PR
- Full-time
- Mid-level
- Resort
- Paid parental leave
- Health insurance
Concierge Agent
Four Seasons —Río Grande Municipio, PR
- Full-time
- Spanish
- English
- Residential
- Paid holidays
- Health insurance
2d
Front Desk Agent
Hyatt Regency Grand Reserve Puerto Rico —Río Grande, PR
- $14 an hour
- Weekends as needed
- Bilingual
- Sales
- Computer literacy
- Health insurance
- Paid time off
Quick Apply
Front Desk Agent
Hotel Alma San Juan —San Juan, PR
- $14 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- In-person
Quick Apply
Spa Front Desk Agent
Four Seasons —Río Grande Municipio, PR
- Full-time
- Spanish
- English
- Residential
- Paid holidays
- Health insurance
11d
Hotel Front Desk Agent
Residence Inn Isla Verde —Carolina, PR
- Full-time
- Computer literacy
- Residential
- Hotel
Guest Service Agent - Embassy Suites by Hilton Dorado del Mar Beach Resort
Hilton —Dorado Municipio, PR
- $11.50 an hour
- Full-time
- Entry level
- Resort
- Paid parental leave
- Employee stock purchase plan
Guest Experience Agent
Rio Mar Hospitality Management —Río Grande, PR
- Weekends as needed
- Ability to walk for extended periods
- High school diploma or GED
- Driver's License
Quick Apply
Guest Services Agent PT
Embassy Suites by Hilton San Juan Hotel & Casino —Carolina, PR
- Part-time
- Bilingual
- Computer literacy
- High school diploma or GED
Front Desk Agent for Casa Collection
Casa 54 LLC —San Juan, PR
- $13 an hour
- Weekends as needed
- Hotel
- Organizational skills
- In-person
- Opportunities for advancement
Quick Apply
Bellperson
Hyatt Centric San Juan Isla Verde —Carolina, PR
- Full-time
- Hotel
- High school diploma or GED
- Driver's License
4d
Host/Front Desk
Conturce Hostel —San Juan, PR
- From $11 an hour
- Part-time
- Hotel
- High school diploma or GED
- Organizational skills
- Flexible schedule
Quick Apply

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guest service agent jobs near caguas, pr

Reservations Agent - La Concha Resort

The Condado Collection -
San Juan, PR

Apply Now

Job Details

Full-time

Benefits

Paid holidays
Health insurance
Dental insurance
401(k)
Vision insurance
Employee discount

Qualifications

Microsoft Word
Hospitality reservation systems
Phone communication
Spreadsheets
Word embeddings
Hotel and accommodations guest inquiries
Fax machines
Property management systems (PMS)
Faxing
Communication skills
Sales follow-up
Conducting sales calls
Entry level
Office phone management

Full Job Description

Overview:

The Condado Collection is a collection of hospitality properties in Puerto Rico ranging from classic and modern luxury full-service hotels, to fine dining and entertainment.

La Concha Resort is a modern luxury resort in Condado, Puerto Rico with history dating back to 1958. Epitomizing the fun “Latino Chic” lifestyle, offering stylish amenities and a hot nightlife to all guests. We aim to create experiences and inspire journeys not only for our guests, but also our workforce. We are confident that our team members are the key in delivering passionate and authentic hospitality service. Let’s create a collection of memories together!

Key Responsibilities:

Handle all reservation requests via telephone, fax, mail and Internet in a friendly, efficient and prompt manner
Answer all phone calls promptly
Handle all incoming faxes and reply to them in a courteous manner
Process and respond to reservation requests efficiently and effectively
Handle reservation requests from other departments
Understand the hotel's cancellation policy
Understand the hotel's no-show policy
Understand the hotel's credit policy
Be aware at all times of the selling status, rates, packages and groups coming into the hotel
Ensure you have a complete understanding of PMS system
Understand how the Group Sales department and Front Desk relate to the Reservations Department
Support the Sales team In making follow-up calls to corporate

Qualifications:

Direct telephone sales skills
Working knowledge of the reservation 3-step sales process
Experience with multi-brand selling
Basic knowledge of MS word and Excel
Enthusiastic and motivated
Strong communication skills
Detail oriented and accurate in work

Benefits

401(k)
Employer Contribution to 401(k)
Health Insurance
Vision Insurance
Dental Insurance
Paid Holidays
Employee Discount

The Condado Collection is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Apply Now

Refine Your Search

guest service agent jobs in caguas, pr

Reservations Agent - La Concha Resort

Reservations Agent

Concierge Agent

Front Desk Agent

Front Desk Agent

Spa Front Desk Agent

Hotel Front Desk Agent

Guest Service Agent - Embassy Suites by Hilton Dorado del Mar Beach Resort

Guest Experience Agent

Guest Services Agent PT

Front Desk Agent for Casa Collection

Bellperson

Host/Front Desk

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