Accountabilities and Skills include but are not limited to:
Front Office Secretarial Administration/Reception:
Very professional with great patient greeting skills-greet patients, verify/validate every new, follow up and walk-in, patient's valid current patient information: our Doctor"s name as Primary Care Physician, other ID, have new patients complete New Patient Forms; have existing patients validate with proof of insurance; their current insurance and current mailing address, email, contact phones, etc. Inform patients of co-pays and deductibles after verifying each insurance, including secondary traditional Medicare insurance, process credit card payments; payments, handle cash, credit cards, checks, Complete all of the above with urgent efficiency, so as to allow for patients to be ready to be taken for demographics, patient exam Rooms and get ready
Very strong Internet skills,knowledge and experience critical as well as strong telephone etiquette & skills, to include ability to work efficiently with patients and within insurance company web portals, Inmediata, Inova, Triple S and others, including Electronic Medical Records (EMR) and including scheduling. Skilled in MS Office Word; Excel.
Must be able to efficiently and firmly manage telephone/email relationships with specialist doctor's offices, hospitals, imaging companies, laboratories , and with all other healthcare/medical providers. Able to establish and maintain professional relationships and interact, on the spur of the moment, with these "other healthcare/medical providers" s. Must be very sensitive to Patient retention with all patients
Job Type: Full-time
Pay: Up to $22,800.00 per year
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Education:
- High school or equivalent (Required)
Experience:
- Customer service: 1 year (Preferred)
- Medical terminology: 1 year (Preferred)
- Computer skills: 1 year (Required)
Work Location: In person
