Top 3 Health screener Jobs in Caguas Pr

Clinical Screener
Telemedik —Guaynabo, PR
- Temporary
- Hybrid work
- Spanish
- HIPAA
- English
- Health insurance
- Retirement plan
Quick Apply
13d
Medical Screener - Reception Technician (Customer Service) (Bilingual – English/Spanish)
CSL Plasma —Bayamón, PR
- Part-time
- Spanish
- Basic math
- English

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Medical Screener - Reception Technician (Customer Service) (Bilingual – English/Spanish)
CSL Plasma —Bayamón, PR
May answer the telephone and answer callers question or transfer call to appropriate staff member. The screening procedures includes but are not limited to:…

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Medical Screener - Reception Technician (Customer Service)
CSL Plasma —Columbus, OH
The screening procedures includes but are not limited to: assessing the self-administered health history, answering basic medical questions associated with the…
$16.61 - $18.13 an hour
9d
Nurse, Health Screener- Dublin OH
Quest Diagnostics —Dublin, OH
This is an independent contractor (1099) position with the possibility of converting to a W2 per diem employee after meeting certain criteria.
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Clinical Screener

Telemedik -
Guaynabo, PR

Quick Apply

Job Details

Temporary | Full-time
13 days ago

Benefits

Health insurance
Retirement plan

Qualifications

Computer operation
Customer communication
High school diploma or GED
Customer engagement
Desktop applications
Productivity software

Full Job Description

Join Our Team!

The Clinical Screener provides general information and non-clinical guidance to enrollees, including, but not limited to, Medicare, Medicaid, Commercial, and Government Health Plan enrollees, over the telephone. This role supports clinical staff through the management and follow-up of non-clinical matters and general administrative tasks.

Additionally, there are opportunities to provide services to clients in the United States, allowing you to expand your professional experience in a dynamic and international environment.

Key Responsibilities

Follow the Nurse Advice Line scripts when handling different topics.
Identify customer needs, clarify information, research each situation, and provide appropriate solutions.
Manage incoming calls, validate the reason for the call, and route customers to the Nurse Advice Line or Customer Service, as appropriate.
Document enrollee interactions and transactions, including details of calls, complaints, and comments, as well as actions taken.
Take messages from incoming calls when all Registered Nurses are busy at the time of the call.
Refer unresolved customer concerns or grievances to the supervisor or designated departments for further investigation.
Schedule and coordinate Telemedicine appointments with medical staff.
Provide support for other Nurse Advice Line projects.
Ensure confidentiality and compliance with all state and federal regulations applicable to healthcare call centers, including HIPAA, as well as internal policies regarding the proper disposal of confidential information.
Immediately notify the supervisor of any exposure or disclosure of Protected Health Information (PHI).
Comply with core and functional training requirements, as well as all procedures established by regulatory agencies, contractual requirements, and applicable certification standards, including, but not limited to, URAC.

Requirements

Minimum of 1 year of Customer Service experience.
High school diploma (college credits preferred).
Knowledge of computer applications and Microsoft Office.
Excellent verbal, written, and reading communication skills.
Bilingual in Spanish and English preferred, especially for opportunities providing services to clients in the United States.
Strong customer service orientation, empathy, and a proactive attitude.
Availability to work rotating 24/7 shifts (Monday through Sunday, including weekends and holidays).

Benefits

Specialized training in customer service, healthcare regulations, and health-related topics.
24/7 telemedicine services.
Free employee health and wellness programs.
Professional growth and development opportunities.
Paid leave.
Retirement plan.
The opportunity to positively impact the well-being of the population.

Location: Hybrid in Guaynabo or Mayagüez, PR | Remote work may be available, as applicable.
Employment Type: Full-time | Temporary

We are an Equal Employment Opportunity (EEOC) employer.

Quick Apply

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health screener jobs in caguas pr

Clinical Screener

Medical Screener - Reception Technician (Customer Service) (Bilingual – English/Spanish)

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