Top 31 Senior technical analyst Jobs in Caldwell, Id

Bilingual Technical Support Analyst
Gravity Payments —Boise, ID
- $80,000 - $85,000 a year
- Weekends as needed
- Remote
- Spanish
- English
- Research
- Profit sharing
- Disability insurance
Quick Apply
IT - SAP Senior Functional Analyst (Transportation Management)
Woodgrain —Meridian, ID
- $85,000 - $130,000 a year
- Full-time
- Hybrid work
- Computer Science
- 5 years
- Pass drug screening
- Health savings account
- AD&D insurance
Quick Apply
Epic Willow Senior Consultant
Deloitte —Boise, ID
- $120,000 - $143,000 a year
- Full-time
- Computer Science
- 5 years
- Clinic experience
6d
Senior Workday Configuration Analyst - HCM
CVS Health —Boise, ID
- $83,430 - $222,480 a year
- Full-time
- Customer service
- Research
- Office
- Health insurance
- Dental insurance
Senior Payroll HRIS Analyst - REMOTE
Ryder System —Boise, ID
- $100,000 - $115,000 a year
- Full-time
- Remote
- 5 years
- Bachelor's degree
- Continuous improvement
- Disability insurance
- Health insurance
1d
Sr. IT Business Analyst
Micron —Boise, ID
- Azure
- Computer Science
- Mid-level
- Employee stock purchase plan
- Paid holidays
AI Engineer I
Blue Cross of Idaho —Meridian, ID
- $78,064 - $117,095 a year
- Full-time
- Hybrid work
- Computer science
- Computer Science
- System design
- Paid holidays
- Disability insurance
7d
Sr. Technical Data Analyst
Clearwater Analytics, LLC —Boise, ID
- Full-time
- Azure
- Computer Science
- 5 years
Quick Apply
Senior Manager Finance - REMOTE
Ryder System —Boise, ID
- $130,000 - $140,000 a year
- Remote
- Finance
- Bachelor's degree
- Travel
- Disability insurance
- Health insurance
7d
Pricing Analyst
Zimmer Biomet —Boise, ID
- $71,500 - $85,000 a year
- Full-time
- Mid-level
- Office
- Finance
- Wellness program
Senior Product Specialist
Deloitte —Boise, ID
- $97,600 - $179,900 a year
- Full-time
- Microsoft Excel
- 3 years
- Finance
8d
Business Optimization Consultant Sr.
Cambia Health Solutions —Boise, ID
- $90,435.97 - $149,219.75 a year
- Full-time
- Hybrid work
- Background check
- Microsoft Excel
- Computer Science
- Health savings account
- Paid holidays
Epic Research & Genomics Analyst
Deloitte —Boise, ID
- $125,000 - $143,000 a year
- Full-time
- 5 years
- Analysis skills
- Bachelor's degree
Project Cost Controls Analyst (Remote)
SOLV Energy, LLC —Boise, ID
- $77,866 - $97,333 a year
- Full-time
- Remote
- Engineering
- Finance
- SQL
- Paid holidays
- Disability insurance
Quick Apply
Business Systems Analyst Sr
Boise Cascade Company —Boise, ID
- Oracle
- Finance
- Continuous improvement
- Paid parental leave
- Paid holidays
Quick Apply
Commercial Credit Analyst/Underwriter II
Washington Trust Bank —Boise, ID
- $59,209 - $88,814 a year
- Mid-level
- Office
- Finance
Quick Apply
1d
Senior Budget Analyst
City of Boise, ID —Boise, ID
- $76,065.60 - $90,322.00 a year
- 8 hour shift
- Background check
- Clean driving record
- Microsoft Excel
- Commuter assistance
- Paid parental leave
10d
Project - Data Engineer II
Deloitte —Boise, ID
- $76,725 - $127,875 a year
- Full-time
- Azure
- Computer Science
- SQL
3d
Senior, Tax Services - Payroll Analyst
Deloitte —Boise, ID
- $64,725 - $132,250 a year
- Full-time
- Hybrid work
- CPA
- 3 years
- Finance
Head of Prism Operations
Clearwater Analytics, LLC —Boise, ID
- $100,000 - $140,000 a year
- Full-time
- Computer science
- Computer Science
- Finance
- Disability insurance
- Health insurance
Quick Apply
2d

I want to receive the latest job alert for senior technical analyst in caldwell, id

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

senior technical analyst jobs near caldwell, id

Bilingual Technical Support Analyst

Gravity Payments -
Boise, ID

Quick Apply

Job Details

$80,000 - $85,000 a year

Benefits

Profit sharing
Open paid time off
Disability insurance
Health insurance
Dental insurance
Paid time off
Vision insurance
Life insurance

Qualifications

Computer operation
Spanish
English
Research
Windows
Desktop applications
Technical Proficiency

Full Job Description

A career with Gravity Payments is an opportunity to be on a collaborative team where creative leadership, passion for progress, and responsibility are paramount. Our team members focus and commit to providing for our clients and our community because we care deeply for others.

We're looking for a tech-savvy, eager learner who is looking to not only provide excellent support for our clients but to develop a career in a progressive financial tech field. Utilizing your professional fluency in both English and Spanish, you'll support clients over the phone and by email to troubleshoot technical issues and build positive relationships, in addition to providing support to our sales team.

As a Bilingual Technical Support Analyst, you will be the technical interface to merchants, point of sale systems, and credit card processors for the resolution of problems related to the installation, recommended maintenance, and use of Gravity Payments products and services. Have an understanding of all Gravity Payments products in their competencies and in-depth knowledge of several products and/or platforms. Also, you should be highly experienced in multiple platforms and be able to complete assigned duties with minimal direction from management. In this position, you will routinely act independently while researching and developing solutions to customer issues and make decisions of matters of significance in accordance with business operations.

Success in this role looks like:

Success is found with a high level of accountability and merchant-minded team focus.
We constantly strive to apply the same level of respect to our team as well as our merchants.
Consistent and constant will to learn and progress through complex situations and a high level of communication and collaboration used to seek out fast and firm resolutions to ensure success for our teams and merchants.

Core Responsibilities

Provide proactive, seamless customer support in partnership with other internal departments and external vendors when deemed necessary.

Provide professional, courteous and prompt technical support for assigned complex system level software products. This includes prioritization, analysis, and resolution of complex problems requiring an in-depth evaluation of various factors.

Exercise judgment within broadly defined procedures in selecting methods, techniques, and evaluation criteria for obtaining results.

Effectively manage customer escalations associated with complex problems. End results should be a high level of customer satisfaction.

Respond to customer inquiries with a high degree of professionalism.

Responsible for updating internal documentation regarding technology, troubleshooting, or software updates when needed.

Actively participate in product discussions, working closely with senior members of the team to optimize the customer experience.

Author and maintain product support collaterals as needed to enhance product adoption and usage, including FAQ's, Technical Tips, technical/functional specifications, etc.

Preferred Skills

Flexibility to work outside of normal business hours, including after-hours and weekends to best serve our clients.
Applicable Bachelor's degree and 1-3 years related experience, or equivalent combination of education and experience.

Experience in a high-volume customer service environment providing world-class service.

Proven technical skills used to troubleshoot networking, Windows products, and iOS systems.

Working knowledge of Salesforce or similar CRM software.

Excellent interpersonal skills: able to forge strong working relationships with internal and external customers.

Professional, enthusiastic presence with the ability to effectively work independently and as part of a team.

Strong multi-tasking and prioritization skills, focusing on accuracy and on-time delivery.

Strong verbal and written communication skills. Strong analytical skills (system analysis, troubleshooting, etc.)

Strong focus on learning, with the ability to share knowledge and quickly learn and adapt to change.

Additional Requirements

Must have access to a wired internet connection
Must have access to at least a 25 megabits per second (mbps) download and 20 mbps upload speed connection
Must be able to use a Windows Based PC.

Fluent in Spanish, with the ability to read, write, and speak proficiently to effectively communicate and engage with Spanish-speaking merchants

Benefits

Compensation: Competitive wage with Profit Sharing. Base pay without commissions and a unique opportunity to earn a share in company success.
Comprehensive Benefits: Medical, dental, and vision coverage.
Financial Security: 401(k) retirement plan and voluntary life insurance.
Wellbeing: Time off when you need it, supporting both personal and professional sustainability. Open PTO available after one year.
Career Growth: Training, mentorship, and development opportunities.
Support & Stability: Short-term & long-term disability coverage and wellness resources.

The salary for this position is $80,000-$85,000. We may be open to negotiating outside of this range if the desired salary aligns with the needs of the candidate and the company.

Gravity Payments is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity/expression, age, disability status, protected veteran status, or any other characteristic protected by law.

Gravity Payments collects and processes personal data in accordance with applicable data protection laws. If you are a California Job Applicant see the privacy notice for further details.

Quick Apply

Refine Your Search

senior technical analyst jobs in caldwell, id

Bilingual Technical Support Analyst

IT - SAP Senior Functional Analyst (Transportation Management)

Epic Willow Senior Consultant

Senior Workday Configuration Analyst - HCM

Senior Payroll HRIS Analyst - REMOTE

Sr. IT Business Analyst

AI Engineer I

Sr. Technical Data Analyst

Senior Manager Finance - REMOTE

Pricing Analyst

Senior Product Specialist

Business Optimization Consultant Sr.

Epic Research & Genomics Analyst

Project Cost Controls Analyst (Remote)

Business Systems Analyst Sr

Commercial Credit Analyst/Underwriter II

Senior Budget Analyst

Project - Data Engineer II

Senior, Tax Services - Payroll Analyst

Head of Prism Operations

I want to receive the latest job alert for senior technical analyst in caldwell, id

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected