Top 28 Call center representative Jobs in Calhoun, Ga

Commercial Support Representative
Shaw Industries Group, Inc. —Dalton, GA
- 8 hour shift
- Remote
- Inventory management
- Mid-level
- High school diploma or GED
1d
Client Services Representative
Health One Alliance, LLC —Dalton, GA
- Full-time
- Bilingual
- Background check
- Pass drug screening
- Wellness program
- Health savings account
Collections Call Center Representative
First American Title Lending of Georgia (FATL) —Dalton, GA
- From $16 an hour
- Full-time
- Spanish
- Microsoft Outlook
- English
- Paid holidays
- Disability insurance
Quick Apply
Call Center Agent
Cabins For You —Cartersville, GA
- From $16.25 an hour
- Weekends as needed
- Sales
- Computer literacy
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
12d
Telemarketer - State Farm Agent Team Member
Matt Medley - State Farm Agent —Rome, GA
- $15 - $18 an hour
- Part-time
- High school diploma or GED
- Computer skills
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
Telemarketer - State Farm Agent Team Member
Scott Hardin - State Farm Agent —Cartersville, GA
- $15 an hour
- Part-time
- Office
- Communication skills
- Entry level
- Health insurance
- Paid time off
Quick Apply
Telemarketer - State Farm Agent Team Member
Andy Burris - State Farm Agent —Cartersville, GA
- $15 an hour
- Part-time
- Communication skills
- Entry level
- Opportunities for advancement
- Flexible schedule
Quick Apply
Equipment Technical Support Representative
YANMAR America —Adairsville, GA
- $44,000 - $56,000 a year
- Full-time
- Spanish
- English
- Mid-level
- Paid time off
Quick Apply

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Client Services Representative
Health One Alliance, LLC —Dalton, GA
Receives client calls or inquiries, which include potential/current/previous members, brokers and providers, and routes appropriately.
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Commercial Support Representative

Shaw Industries Group, Inc. -
Dalton, GA

Apply Now

Job Details

Full-time
1 day ago

Qualifications

High school diploma or GED
Computer skills

Full Job Description

Job Title

Commercial Support Representative

Position Overview

The Commercial Support Representative will act as a liaison, provide product and services support, and strategically and proactively resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The Support Representative will be confident at troubleshooting and independently investigating issues when they may not have enough initial information to answer customer questions or resolve complaints. Manage competing high demand commercial projects for customers with critical timelines and a dedicated hands-on salesforce targeting excellent service standards, responsiveness and maintaining a high-level customer experience.

Responsibilities:

Connect with customers by listening to their needs and adapting those needs to a course of action that builds trust and satisfaction between Support Representative, customer, and Shaw.
Maintain a high level of workflow and keen multitasking skills to persevere through all channels necessary to retain customer satisfaction during projects.
Engage and leverage business partners such as inventory management, manufacturing, distribution, and sales to strategically make decisions that is in the best interest of the company and customer.
Foster a service mentality of above and beyond customer requirements.
Accountable for all aspects of the day-to-day business needs of assigned accounts for multiple product types and categories.
Yield positive results in an ever-changing environment by incorporating critical thinking in day-to-day tasks and problem-solving methods to reach customer satisfaction.
Collaborate with team members to ensure service remains seamless during short- and long-term absences.
Preserve team cohesion by uniting as one and acting as a team player in an environment that envelopes change, stress and success.
IT savvy that can set up equipment in their home and problem solve their own technical issues as needed. In addition, this person would have the experience needed to navigate efficiently through multiple applications using multiple monitors and resources.
Achieve and/or exceed departmental performance requirements.

Requirements:

High School Diploma/GED
Two years of experience in a service environment.
Working understanding of multiple computer systems and sites proficiently.
Has a solution-focused mindset using critical thinking skills to enhance the customer and associate experience.
Ability to communicate, both verbally and written, with people at all levels of the corporation, in a clear and concise manner.
Maintain a professional virtual presence throughout each workday.
Ability to work overtime or weekends as required by business needs.

Preferences:

Knowledge of Shaw Online Live Order Entry and Order Modification, Glink and Salesforce.com
Call Center, flooring, logistics, and/or supply chain experience
Previous experience working in a remote work environment is a plus.
Project management experience preferred, with the ability to coordinate multiple priorities and manage timelines.
Account management experience preferred.

Competencies:

Communicate Effectively
Solve Problems
Build Customer Satisfaction
Manage Work

Remote Work Requirements:

For associates working remotely, the following are required:

Reliable Internet Connection: Must have a high-speed, wired internet connection (minimum 10mbps download / 3mbps upload) with no data limitations or restrictions.
Workspace Setup: A defined, ergonomic workspace is essential, free from distractions, to ensure a professional and effective work environment.
Availability: Remote employees must be available to work during inclement weather, emergencies, and be open to mandatory overtime or schedule adjustments as needed.

Location: Remote

Hourly Grade: P17

Shift Hours: 11:00am-8:00pm EST

Work Shift

8 Hr non-rotating shift, Hrs fall to in punch day, Observed Calendar, shift starts AM

Shaw Industries is an equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities.

Apply Now

Refine Your Search

call center representative jobs in calhoun, ga

Commercial Support Representative

Client Services Representative

Collections Call Center Representative

Call Center Agent

Telemarketer - State Farm Agent Team Member

Telemarketer - State Farm Agent Team Member

Telemarketer - State Farm Agent Team Member

Equipment Technical Support Representative

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