Top 33 Call center agent Jobs in California, Md

Call Center Agent
Boothe Heating, Air, Plumbing and Drains —Hollywood, MD
- $15 - $17 an hour
- Full-time
- US work authorization
- Communication skills
- Entry level
- Paid training
- Paid holidays
11d
Help Desk Agent (On-call)(2887)
PSI Pax —Naval Air Station Patuxent River, MD
- Part-time
- Background check
- Word processing
- Research
Junior Help Desk Agent (2843)
PSI Pax —Naval Air Station Patuxent River, MD
- Weekends as needed
- Background check
- Word processing
- Research

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Call Center Agent

Boothe Heating, Air, Plumbing and Drains -
Hollywood, MD

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Job Details

Full-time
$15 - $17 an hour
11 days ago

Benefits

Paid training
Paid holidays
Disability insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching
Life insurance

Qualifications

Customer records maintenance
Managing customer accounts
Account maintenance
Phone communication
Service scheduling
Incident Escalation
Lead Conversion
Customer engagement
Customer issue escalation
Customer interaction during outreach
Communication skills
Sales follow-up
Conducting sales calls
Entry level
Client interaction via phone calls
Customer data entry

Full Job Description

Overview:

Boothe's Heating, Air, Plumbing & Electric is growing—and we’re looking for energetic Call Center Agents to be the voice of our company! If you thrive in a fast-paced, team-oriented environment and love delivering excellent customer service, this is the place for you.

Our Call Center Agents handle both inbound and outbound calls, assisting current and potential customers while creating a professional, positive, and friendly experience every time.

Why You’ll Love Working Here

Competitive Pay & Bonuses: $16–$17/hr + performance incentives
Time for You: 2 weeks PTO + 7 paid holidays (including your birthday )
Health & Wellness: 50% company-paid health, dental, and vision insurance for you and your family
Future Planning: 401(k) with company match
Security: Life Insurance, Short- & Long-Term Disability
Career Growth: Ongoing paid training and coaching to help you succeed
Culture: A supportive, high-energy, fun environment where wins are celebrated

Responsibilities:

What You’ll Do

Be the first impression for our customers by answering inbound calls with professionalism and care
Make outbound calls to existing customers to schedule appointments and follow-ups
Use proven call scripts while keeping conversations authentic and natural
Accurately update and maintain customer records in our system
Partner with dispatch and management to ensure smooth communication
Book appointments at a high conversion rate
Escalate customer concerns when needed
Strive to meet and exceed productivity goals while maintaining top-tier customer service

Qualifications:

Who We’re Looking For

Strong communication skills with a friendly, professional phone presence
Ability to multi-task in a fast-paced environment
A positive, team-oriented attitude with a passion for helping people
Self-motivated, goal-driven, and eager to learn

We’re more than just a call center—we’re a team that supports each other, celebrates success, and takes pride in keeping our customers happy.

If you’re ready to grow your career while working in a positive and rewarding environment, apply today and join the Boothe’s family!

Wrench Group and its affiliates are proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, genetic information, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. The company encourages all qualified candidates who are eligible to work in the United States to apply, but it does not sponsor applicants or employees who require a visa to work legally.

#BoothesLI

#LI-MV1

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call center agent jobs in california, md

Call Center Agent

Help Desk Agent (On-call)(2887)

Junior Help Desk Agent (2843)

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