Candidates must be based in or near Riverside County or the San Bernardino/Victorville corridor and able to travel regularly throughout the Southern California territory, including Riverside, San Bernardino, and San Diego counties. Travel is required for customer visits, installations, training, troubleshooting, and field support, with periodic travel to Lodi.
Local familiarity with Southern California agriculture, irrigation practices, water-management challenges, and the region’s diverse cropping systems is strongly preferred.
Arable is seeking a Customer Success Manager to support growers and agricultural partners throughout Southern California.
This role is responsible for the overall customer experience—from initial implementation and field installation through training, ongoing support, product adoption, and long-term relationship management. You will work closely with customers to understand their operations, help them get meaningful value from Arable’s technology, and ensure they have a knowledgeable and responsive partner throughout the relationship.
The ideal candidate combines practical agricultural knowledge, customer success experience, technical aptitude, and strong relationship-building skills. You should be comfortable working in the field, discussing irrigation and crop-management practices, and communicating confidently with growers, farm managers, consultants, and project partners.
At Arable, our mission is to connect the world’s farms to optimize the global food system.
As agriculture faces the dual challenge of feeding a growing population while conserving natural resources, we provide the data and insights that help farmers use water more efficiently and make better-informed crop-management decisions.
By digitizing the analog world, we empower producers to improve productivity, protect water resources, and strengthen resilience across their operations.
Helping growers improve irrigation decisions through field-level data and insights.
Supporting agricultural and technology partners in meeting sustainability and climate-resilience goals.
Providing customers with information that improves operational decision-making, reduces resource waste, and supports crop performance.
As a Customer Success Manager, you will be a key member of Arable’s Customer Success team and a primary point of contact for growers and project partners throughout the region.
You will manage the customer relationship across the full lifecycle, including implementation, onboarding, training, field support, ongoing adoption, and issue resolution. You will also help customers interpret Arable’s data and understand how it can support better irrigation, crop-management, and operational decisions.
Many of the projects you support may involve multiple stakeholders, including growers, farm managers, consultants, irrigation specialists, commercial partners, and other organizations. You will need to build credibility across these groups, communicate clearly, and serve as a dependable resource who can help move projects forward.
This is a hands-on, field-oriented role that combines customer success, agricultural expertise, technical support, and relationship management.
Join a passionate, mission-driven team working at the intersection of agriculture, climate, water, and technology.
Competitive base salary with performance incentives
Excellent health, dental, and vision coverage
401(k) with company match
Flexible paid time off and company holidays
Career-development and professional-growth opportunities
The opportunity to work directly with growers and leading agricultural partners
A chance to make a meaningful impact on the sustainability, water efficiency, and productivity of agriculture
We are proud to be an equal opportunity employer. Arable welcomes team members from all backgrounds and celebrates diversity in all its forms.
We do not discriminate based on race, color, religion, creed, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, disability, medical condition, genetic information, marital status, military or veteran status, or any other characteristic protected by applicable law.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
