Top 13 Carrington mortgage services Jobs in California

Hybrid Customer Service Supervisor, CMS
Carrington Mortgage Holdings —Orange, CA
- $70,500 - $80,500 a year
- Full-time
- Hybrid work
- Mid-level
- Microsoft Office
- 3 years
- Health insurance
- Tuition reimbursement
Specialist, Loan Set-Up, Wholesale, II
Carrington Mortgage Holdings —Orange, CA
- $38,000 - $50,000 a year
- Full-time
- Remote
- Computer literacy
- Mid-level
- High school diploma or GED
- Health insurance
- Tuition reimbursement
14d
Digital Operations Process Supervisor
Carrington Mortgage Holdings —Orange, CA
- $85,000 - $100,000 a year
- Full-time
- Remote
- Bachelor of Science
- Mid-level
- High school diploma or GED
- Health insurance
- Tuition reimbursement
Hybrid Bilingual Customer Service Specialist, I
Carrington Mortgage Holdings —Orange, CA
- $22 an hour
- Full-time
- Hybrid work
- Spanish
- English
- High school diploma or GED
- Health insurance
- Tuition reimbursement
14d
Hybrid Late Stage Collections Specialist, II
Carrington Mortgage Holdings —Orange, CA
- $24.50 an hour
- Full-time
- Hybrid work
- Spanish
- English
- Mid-level
- Health insurance
- Tuition reimbursement
Vice President Mortgage Collateral
Carrington Mortgage Holdings —Orange, CA
- $150,000 - $170,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- 5 years
- Health insurance
- Tuition reimbursement
Hybrid Special Servicing Specialist
Carrington Mortgage Holdings —Orange, CA
- $22 an hour
- Full-time
- Hybrid work
- Spanish
- English
- Mid-level
- Health insurance
- Tuition reimbursement
4d
Benefits Administrator
Carrington Mortgage Holdings —Aliso Viejo, CA
- $33.65 - $38.46 an hour
- Full-time
- Remote
- 5 years
- HIPAA
- Mid-level
- AD&D insurance
- Health insurance
Hybrid Liquidation Closing Coordinator
Carrington Mortgage Holdings —Orange, CA
- $26 - $30 an hour
- Full-time
- Hybrid work
- Computer literacy
- Mid-level
- High school diploma or GED
- Health insurance
- Tuition reimbursement
Sr. Loss Mitigation Specialist
Carrington Mortgage Holdings —Orange, CA
- $24 - $26 an hour
- Full-time
- Hybrid work
- Research
- Mid-level
- 3 years
- Health insurance
- Tuition reimbursement
19h
Pre-Foreclosure Specialist, I
Carrington Mortgage Holdings —Orange, CA
- $20 - $22 an hour
- Full-time
- Mid-level
- Office
- High school diploma or GED
- Health insurance
- Tuition reimbursement
6d
Loss Mitigation Post Closing Representative
Carrington Mortgage Holdings —Orange, CA
- $19 - $22 an hour
- Full-time
- Microsoft Word
- Mid-level
- Office
- Health insurance
- Tuition reimbursement
Temporary Collateral Analyst
Carrington Mortgage Holdings —Orange, CA
- $25 an hour
- Full-time
- Microsoft Excel
- Mid-level
- Office
- Health insurance

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Licensed Mortgage Loan Officer
Button Finance, Inc. —Santa Ana, CA
Experience in credit analysis and loan processing is highly desirable. Analyze client financial information, including credit reports and income statements, to…
$125,000 - $300,000 a year
Quick Apply
5d
Mortgage Loan Officer
New American Funding. —Santa Ana, CA
Respond to inbound calls and digital leads from qualified home shoppers. Handle 100% inbound calls from pre-screened, motivated homebuyers and/or refinancers.
$75,000 - $300,000 a year
Quick Apply
14d

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Hybrid Customer Service Supervisor, CMS

Carrington Mortgage Holdings -
Orange, CA

Apply Now

Job Details

Full-time
$70,500 - $80,500 a year

Benefits

Health insurance
Tuition reimbursement
401(k) matching
Referral program

Qualifications

Team supervision
Managing teams in a customer support role
Phone communication
Coaching
Staff scheduling
Team scheduling
Microsoft Office
Call center management
Client interaction via phone calls

Full Job Description

Come join our amazing team and work a hybrid schedule!

The Customer Service Supervisor will oversee a unit within the Customer Service Department and monitor associate workload and performance to ensure consistent goal achievement. Perform all duties in accordance with the company’s policies and procedures, all US state and federal laws and regulations, wherein the company operates. The approved Target Pay range for this position is $70,500 to 80,500, in addition of a monthly incentive.

What You'll Do:

Supervise the entire operation of a unit within the Customer Service Department.
Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws, including training employees; planning, assigning, and directing work; monitoring performance; rewarding and disciplining employees; addressing complaints; and resolving problems.
Responsible for ensuring that corporate standards are communicated and consistently applied throughout the unit.
Review the unit’s daily productivity report and utilize monitoring systems to effectively evaluate and impact performance.
Assist in answering escalated borrower inquiries and answer complex/general questions from team.
Develop relationships and partner with internal departments to identify ways to maximize efficiencies and effectiveness across the departments.
Train, educate, assist and motive employees to meet and exceed set performance goals.
Create and maintain a motivating and positive working environment.
Monitor real time key performance metrics (KPI’s) to ensure proper coverage and identify continuous improvement opportunities.
Conduct team meetings to ensure the team is current on company’s policies, procedures and address training opportunities.
Perform other duties as assigned.

What You'll Need:

High school diploma or equivalent work experience.
Three (3) plus years’ customer service/call center experience in a high-volume telephone contact environment.
Two (2) years or more Mortgage Loan Servicing industry experience preferred.
Intermediate MS Office skills
Ability to understand complex problems and to collaborate and explore alternative solutions
Ability to make decisions that have moderate impact on the immediate work unit
Ability to add, subtract, multiply, and divide and to record, balance, and check results for accuracy
Ability to express or exchange ideas by means of the spoken word, communicating orally with others accurately, audibly, and quickly.
Ability to communicate with individuals utilizing a telephone; requires ability to hear and speak effectively on the telephone.
Ability to compose letters, outlines, memoranda, and basic reports and/or to orally communicate technical information.
Ability to organize and prioritize work schedules of others on short-term basis.
Ability to coach associate in performance and production.

Our Company:

Carrington Mortgage Services is part of The Carrington Companies, which provide integrated, full-lifecycle mortgage loan servicing assistance to borrowers and investors, delivering exceptional customer care and programs that support borrowers and their homeownership experience. We hope you’ll consider joining our growing team of uniquely talented professionals as we transform residential real estate. To read more visit: www.carringtonmortgage.com .

What We Offer:

Comprehensive healthcare plans for you and your family. Plus, a discretionary 401(k) match of 50% of the first 4% of pay contributed.
Access to several fitness, restaurant, retail (and more!) discounts through our employee portal.
Customized training programs to help you advance your career.
Employee referral bonuses so you’ll get paid to help Carrington and Vylla grow.
Educational Reimbursement.

https://oag.ca.gov/privacy/ccpa

Notice to all applicants: Carrington does not do interviews or make offers via text or chat.

Apply Now

Refine Your Search

carrington mortgage services jobs in california

Hybrid Customer Service Supervisor, CMS

Specialist, Loan Set-Up, Wholesale, II

Digital Operations Process Supervisor

Hybrid Bilingual Customer Service Specialist, I

Hybrid Late Stage Collections Specialist, II

Vice President Mortgage Collateral

Hybrid Special Servicing Specialist

Benefits Administrator

Hybrid Liquidation Closing Coordinator

Sr. Loss Mitigation Specialist

Pre-Foreclosure Specialist, I

Loss Mitigation Post Closing Representative

Temporary Collateral Analyst

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