Hyperion Crisis Residential Treatment Facility is a program of Willow Glen Care Center. If you are interested in influencing the development of this behavioral health program and being part of a team that serves the underserved members of the local community, please read on.
Our Mission since 1996:
Willow Glen Care Center is a Clients First organization that promotes self - awareness and acceptance in personal wellness and recovery.
Willow Glen Care Center works within the county mental health continuum of care to provide coordinated residential care and specialized programs in a safe and supportive environment for adults with severe and persistent mental illness.
Willow Glen Care Center is committed to providing resources that facilitate community re-entry by promoting personal responsibility, independence, and courage while preserving respect, human dignity, and hope.
Willow Glen Care has locations throughout Northern California designed to serve multiple levels of care and behavioral health programming for adults and the elderly with mental illness. Willow Glen and its associated programs are designed to coordinate care with county mental health agencies to facilitate referrals, care and treatment, discharge planning and placement.
The program:
Hyperion CRTF is a 10-bed facility in a newly-renovated building providing 24/7 assistance to adults struggling with behavioral health crises and provides crisis stabilization as an alternative to emergency room/hospitalization. While residing at the CRTF, clients can engage with comprehensive programs assisting them in accessing appropriate services and treatment, utilizing peer support, medication management, and self-directed goal setting, in a safe and home-like environment.
The position(s):
On-Call Overnight staff
Under the supervision of the Program Director (or their designates), the Crisis Counselor will provide support and assistance to mentally ill clients through individual interactions and group counseling in a crisis residential treatment center.
- Benefits available to qualifying positions only.
Essential Duties & Responsibilities:
- Develop and maintain a respectful, caring, tolerant, ethical, and empowering relationship with all individuals served.
- Establish and maintain clear and effective communications with clients, ensure that their needs are met, assist them in the development and implementation of their treatment plans, and prepare them for the next level of care or other discharge options.
- Monitor and document clients' intake of psychiatric medications and ensure that medications are handled and stored in accordance with established program procedures and licensing regulations; regularly review medication logs to ensure that they are accurate and complete.
- Document clients' progress in program charts and conduct regular chart reviews in accordance with established program procedures.
- Assist program management in ensuring compliance with all agency policies and procedures, contractual agreements, licensing and certification requirements, and local, state, and federal laws and regulations.
- Provide one-on-one and group counseling to clients as assigned.
- Provide accurate, timely, and complete transfer of program and client information to other staff as they begin their shift.
- Assist program management with ongoing development, implementation, evaluation, and refinement of documented curriculum in support of all classes and groups provided.
- Conduct educational classes for program participants, as assigned, ensuring that the curriculum for such classes is documented, regularly updated, improved, and expanded.
- Provide crisis intervention as necessary.
- Perform client intake interviews and assessments, as assigned.
- Remain alert and perform job functions as assigned and as necessary during awake overnight shifts.
- Orient new clients to the program, or, when possible, enable other clients to orient new clients.
- Coordinate client treatment and rehabilitation among all those involved, including therapists, other providers, and family members.
- Maintain and safeguard client monthly allowance accounts, petty cash funds and program funds. Provide accurate monthly accounting of these funds and ensuring that they balance properly and that all receipts are submitted to the Yuba City business office in a timely manner.
- In conjunction with all other program staff members, actively participate in the effort to ensure that the facility environment is homelike, clean, safe, attractive, and comfortable at all times.
- Notify program management of all needs for repair or maintenance of the facility or program vehicles, involving clients when appropriate.
- Assist program management to create and maintain a safe and professional working environment free of hostility, harassment, and discrimination.
- Facilitate and lead structured program activities, as assigned.
- Educate clients about and enable them to make use of free and low-cost community resources for social and recreational use, as well as service resources, such as AA and NA.
- Participate in staff meetings and attend other meetings, as assigned.
- Attend and participate in regularly scheduled supervision sessions.
- Attend training events as assigned, completing a minimum of twenty (20) hours of in-service training annually.
- Assist program management in maintaining the program budget by carefully managing resources and by exploring and recommending cost saving measures and approaches to service delivery.
- Establish and maintain productive working relationships with funding agency representatives, referral sources, neighbors, merchants, police, and others with whom the program interacts.
- Assist clients with room maintenance, laundry, meal planning and preparation, shopping, and cooking.
- Maintain ability to carry boxes and/or bags weighing up to 25 pounds each into the facility.
- Complete and submit accurate time sheets and absence reports to program management in a timely manner.
- Promote within the agency and with the general public the philosophy and practice of social rehabilitation.
- Drive own or agency vehicle to transport clients and on various errands, as required; documenting and reporting mileage according to agency procedures, so that services can be provided in a timely manner; comply with agency vehicle policy at all times.
- Actively nurture and advance the cooperative, harmonious and teamwork oriented environment Willow Glen strives to promote within the workplace; Through daily efforts and presentation promote an atmosphere of dignity and respect in line with the organization’s mission, philosophy, policies and procedures.
- Perform other related duties, responsibilities and special projects as assigned.
Requirements:
- No experience is required.
- Preferred experience: A minimum of one year of full time experience or its part time equivalent working in a program serving persons with mental illnesses. Such experience must be in the direct provision of services to clients.
- Must be able to receive and maintain a criminal records clearance, as required by Title 22, other licensing regulations, and Willow Glen practices.
- This position requires frequent driving. A valid California driver's license, reliable personal vehicle, current personal auto insurance as required by law, and an MVR sufficient to obtain and reasonably maintain insurability under agency auto liability policies are all essential job requirements.
- Must be able to pass post-offer, pre-employment medical and drug tests as required under State Community Care Licensing regulations and/or agency policies.
- Must obtain and maintain First Aid and CPR certification
Physical, Environmental and Mental Requirements:
- Physical: Occasionally required to push/pull objects up to 50 lbs., and to lift/carry objects up to 25 lbs. Frequently required to perform moderately difficult manipulative tasks such as typing, writing, etc. Must be able to walk, stand, and sit for extended periods. May be required to regularly go up and down stairs and/or staircases.
- Sensory: Frequently required to read documents, written reports, and plans. Must be able to distinguish normal sounds with some background noise, as in answering the phone, interacting with residents and staff, etc. Must be able to speak clearly and understand/be understood using the English language.
- Cognitive: Frequently required to concentrate on moderate detail with constant interruption. Must be able to attend to a task/function for 20-45 minutes at a time. Frequently required to understand and relate to specific ideas, several at a time. Must be able to remember multiple tasks/assignments given to self and others over a period of several days or weeks.
- Psychological: Potential exposure to loud tones, offensive, intimidating, or threatening language or behaviors, in the client care environment.
- Environmental Conditions: Frequent exposure to varied office and mixed (residential/office) environments. Occasional exposure to toxins and poisonous substances, dust, and loud noises. Potential exposure to bodily fluids, processes, and odors.
- Equipment: Frequently required to use a computer, phone, copy, and fax machine. May need to use other equipment, based on department need and with appropriate training.
EEOC, Drug-Free Workplace Employer
Pay: $21.00 - $23.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Work Location: In person
