Top 27 Helpdesk coordinator Jobs in California

Customer Service Representative, CC
Partnership HealthPlan of California —Fairfield, CA
- $29.95 - $35.19 an hour
- Full-time
- Spanish
- Mid-level
- Administrative experience
Coordinator I
Partnership HealthPlan of California —Fairfield, CA
- $28.52 - $33.51 an hour
- Full-time
- Spanish
- Microsoft Excel
- Computer literacy
Tech II
Klinger Moving, a Corovan Corporation Affiliate —San Leandro, CA
- $22.75 - $25.80 an hour
- Overtime
- English
- Mid-level
- Office
Quick Apply
Resource Protection Coordinator
US National Oceanic and Atmospheric Administration —Monterey, CA
- $113,356 - $197,200 a year
- Part-time
- Hybrid work
- Background check
- Writing skills
- Pass drug screening
6d
Workplace Coordinator
Take-Two Interactive Software, Inc. —San Mateo, CA
- $60,000 - $88,800 a year
- Monday to Friday
- Hospitality
- Google Workspace
- Mid-level
- Wellness program
- Commuter assistance
Quick Apply
3d
Workplace Services Coordinator
CrowdStrike —Sunnyvale, CA
- $27 - $43 an hour
- Full-time
- Inventory management
- 5 years
- Mid-level
- Paid holidays
- Health insurance
IT Desktop Support
Axiom Technologies —Milpitas, CA
- Part-time
- Hybrid work
- Computer science
- Computer Science
- Mid-level
Administrative Operations Coordinator
University of California San Francisco —San Francisco, CA
- Full-time
- Spanish
- Google Workspace
- Psychiatry
1d
External Relations Support Coordinator *Internal Only*
California State University —Dominguez, CA
- Weekends as needed
- Background check
- High school
- Mid-level
- Health insurance
- Dental insurance
2d
Senior Workplace Specialist
Marvell —San Diego, CA
- $105,400 - $155,960 a year
- 7 years
- Contracts
- Business Administration
- Employee stock purchase plan
Helpdesk Supervisor
Tech Guardian —Lake Elsinore, CA
- $70,000 - $85,000 a year
- Weekends as needed
- Mid-level
- Office
- Windows
Dual Enrollment Director (Program Associate Q)
Los Angeles Unified School District —Los Angeles, CA
- $171,099.12 a year
- Online Application
- School experience
- High school
- System design
- Paid holidays
- Health insurance
6d
Facilities Coordinator & Reception
Automation Anywhere —San Jose, CA
- $20 - $24 an hour
- Weekends as needed
- Mid-level
- Office
- 3 years
Contributions Coordinator Level 1 (Pleasanton, CA)
BeneSys, Inc. —Pleasanton, CA
- $32.79 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Writing skills
- Paid jury duty
- AD&D insurance
Quick Apply
IT Coordinator
Walker Warner —San Francisco, CA
- $80,000 - $95,000 a year
- Weekends as needed
- Hybrid work
- Google Workspace
- Customer service
- Research
- Profit sharing
- Health insurance
Data and Reporting Analyst
COALITION FOR RESPONSIBLE COMMUNITY DEVELOPMENT —Los Angeles, CA
- $50,000 - $55,000 a year
- Full-time
- Background check
- Microsoft Outlook
- Writing skills
- Paid holidays
- Disability insurance
Quick Apply
IT Help Desk Manager
The People Concern —Los Angeles, CA
- $70,304 - $82,000 a year
- Full-time
- Microsoft Word
- Computer science
- Microsoft Excel
- 403(b) matching
- AD&D insurance
Quick Apply
10d
DEPUTY GENERAL MANAGER, IT,
Los Angeles County Department of Human Resources —Los Angeles County, CA
- $189,520.08 - $294,742.08 a year
- Online Application
- Computer Science
- 3 years
- Bachelor's degree
- Health insurance
- Retirement plan
6d
Manager, Digital Teaching and Learning
Art Center College of Design —Pasadena, CA
- $80,000 - $85,000 a year
- Weekends as needed
- 18 years or older
- Office
- 3 years
14d
Supervisor, Field Service
JBT Marel —Madera, CA
- Full-time
- Up to 50% travel
- Mid-level
- Business development
- Disability insurance
- Health insurance

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helpdesk coordinator jobs near california

Customer Service Representative, CC

Partnership HealthPlan of California -
Fairfield, CA

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Job Details

Full-time
$29.95 - $35.19 an hour

Qualifications

Customer communication
Administrative experience
High school diploma or GED

Full Job Description

Overview:

To respond to member and provider inquiries regarding case management telephonically.
Ensures that callers’ questions and/or problems are resolved or are directed to the appropriate
person for resolution and/or entered as a referral for case management while providing the
highest level of customer service.

Responsibilities:

Supports the Care Coordination Department by answering the ACD telephone line,

determining call urgency and routing calls appropriately

Responds to member and provider issues and questions received through the Care

Coordination ACD line.

Provides excellent customer service and communicates with others in accordance with

Partnership standards and expectations.

Communicates clearly and effectively through all mediums of communication with

members, providers, vendors, community partners, and Partnership employees.

Responds to inquiries in a timely manner
Documents calls as appropriate.
With direction, initiates and processes referrals to appropriate programs in accordance

with department policies, and communicates referral outcomes to referral source.

Works with internal departments, providers, and external organizations to resolve issues

as needed.

Manages the Care Coordination regional helpdesk and routes emails or enters referrals

appropriately

Other duties as assigned

Secondary Duties and Responsibilities

Provide support and assistance to coordinators and health care guides as needed.

Qualifications:

Education and Experience

High School Diploma or equivalent; minimum three years
administrative experience required. Two (2) years of experience
working in a health care setting recommended.

Special Skills, Licenses and Certifications

Strong written and oral communication skills. Advanced computer
skills, including proficiency in multiple software applications including
Microsoft Office Suite and SharePoint. Strong organizational and
multitasking skills. Excellent interpersonal and customer service skills.
Bilingual skills in Spanish, Tagalog, or Russian may be preferred.

Performance Based Competencies

Must be able to work in a fast-paced environment and maintain
courtesy and composure when dealing with internal and external
customers. Ability to function effectively with frequent interruptions
and direction from multiple team members.

Work Environment And Physical Demands

More than 50% of work time is spent using a desktop computer. When
necessary, the ability to lift, carry, or move manuals and reports,
weighing up to 25 lbs.

All HealthPlan employees are expected to:

Provide the highest possible level of service to clients;
Promote teamwork and cooperative effort among employees;
Maintain safe practices; and
Abide by the HealthPlan’s policies and procedures, as they may from time to time be updated.

HIRING RANGE:

$29.95 - $35.19

IMPORTANT DISCLAIMER NOTICE

The job duties, elements, responsibilities, skills, functions, experience, educational factors and the requirements and conditions listed in this job description are representative only and not exhaustive or definitive of the tasks that an employee may be required to perform. The employer reserves the right to revise this job description at any time and to require employees to perform other tasks as circumstances or conditions of its business, competitive considerations, or work environment change.

Apply Now

Refine Your Search

helpdesk coordinator jobs in california

Customer Service Representative, CC

Coordinator I

Tech II

Resource Protection Coordinator

Workplace Coordinator

Workplace Services Coordinator

IT Desktop Support

Administrative Operations Coordinator

External Relations Support Coordinator Internal Only

Senior Workplace Specialist

Helpdesk Supervisor

Dual Enrollment Director (Program Associate Q)

Facilities Coordinator & Reception

Contributions Coordinator Level 1 (Pleasanton, CA)

IT Coordinator

Data and Reporting Analyst

IT Help Desk Manager

DEPUTY GENERAL MANAGER, IT,

Manager, Digital Teaching and Learning

Supervisor, Field Service

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