Top 395 Hotel front office manager Jobs in California

Hotel Front Office Manager
Delta Hotel Santa Clara - Silicon Valley —Santa Clara, CA
- $86,000 - $90,000 a year
- Weekends as needed
- Spanish
- Microsoft Excel
- Writing skills
- Health insurance
- Dental insurance
Quick Apply
Front Office Manager - Parc 55 San Francisco - a Hilton Hotel
Hilton —San Francisco, CA
- $80,000 - $90,000 a year
- Full-time
- Inventory management
- Mid-level
- Hotel
- Paid parental leave
- Employee stock purchase plan
Front Office Manager
The Hollywood Roosevelt Hotel —Los Angeles, CA
- $85,000 - $90,000 a year
- Full-time
- Hotel
- Senior level
- Communication skills
Quick Apply
Hotel Front Office Manager
Navtara Management LLC —Los Angeles, CA
- $75,000 - $80,000 a year
- Full-time
- Mid-level
- Communication skills
- Resort
- Free parking
- Paid jury duty
Quick Apply
7d
Assistant Front Office Manager - Conrad Los Angeles
Hilton —Los Angeles, CA
- $72,000 - $78,000 a year
- Full-time
- Mid-level
- Hotel
- Fair chance
- Employee stock purchase plan
- Health insurance
Hotel Front Office Manager
Homewood Suites Santa Clarita- Valencia —Santa Clarita, CA
- $70,304 a year
- Full-time
- Word processing
- Mid-level
- Windows
- Paid time off
Quick Apply
Front Office Manager
HYATT PLACE GLENDALE —Glendale, CA
- $70,500 a year
- Mid-level
- Hotel
- Mentoring
- Paid holidays
- Disability insurance
Quick Apply
Front Office Manager
Courtyard by Marriott Anaheim and Waterpark —Anaheim, CA
- $78,000 - $90,000 a year
- Weekends as needed
- Inventory management
- Mid-level
- Hotel
- Free parking
- Health insurance
Quick Apply
6d
Front Office Manager
Kimpton Hotels & Restaurants —Los Angeles, CA
- Weekends as needed
- Mid-level
- Hotel
- Bachelor's degree
Quick Apply
Front Office Manager
Marriott International, Inc —San Francisco, CA
- $89,000 - $111,000 a year
- Full-time
- Mid-level
- Hotel
- High school diploma or GED
14d
Director of Front Office
Marriott International, Inc —Los Angeles, CA
- $88,000 - $111,000 a year
- Full-time
- Hotel
- High school diploma or GED
- Mentoring
Assistant Front Office Manager
Marriott International, Inc —Los Angeles, CA
- $70,310 - $86,000 a year
- Full-time
- No experience needed
- Mid-level
- Hotel
Assistant Front Office Manager
Hotel Oceana Santa Monica —Santa Monica, CA
- $70,304 - $70,500 a year
- Weekends as needed
- Writing skills
- Mid-level
- Hotel
- Paid holidays
- Health insurance
Quick Apply
8d
Hotel Assistant Front Office Manager - H
Marriott Rancho Cordova —Rancho Cordova, CA
- $23 - $24 an hour
- Overtime
- Mid-level
- Hotel
- High school diploma or GED
- Travel reimbursement
- AD&D insurance
Quick Apply
Front Office Manager
Marina del Rey Hotel —Marina del Rey, CA
- $75,000 - $80,000 a year
- English
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
14d
Hotel Front Office Manager
La Quinta San Francisco —San Francisco, CA
- $25.50 - $29.50 an hour
- Full-time
- Word processing
- Mid-level
- Windows
Quick Apply
Front Office Manager
La Bahia Hotel and Spa —Santa Cruz, CA
- $80,000 - $90,000 a year
- Full-time
- Mid-level
- Conflict management
- US work authorization
- Paid jury duty
- Health savings account
Quick Apply
1d
Corque Hotel Front Office Manager
Chumash Enterprises —Solvang, CA
- $68,640 - $84,781 a year
- Weekends as needed
- Computer literacy
- Mid-level
- Hotel
Hotel Manager
Pinnacle International —San Diego, CA
- $110,000 - $120,000 a year
- Full-time
- Social media management
- 5 years
- Hotel
Quick Apply
Business Manager
Courtyard School —Sacramento, CA
- From $60,000 a year
- Full-time
- Background check
- School experience
- Spanish
- Health insurance
- Dental insurance
Quick Apply

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Hotel Front Office Manager

Delta Hotel Santa Clara - Silicon Valley -
Santa Clara, CA

Quick Apply

Job Details

Full-time
$86,000 - $90,000 a year

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching
Employee discount
Paid sick time

Qualifications

Microsoft Excel
Managing inventory control systems
Managing teams in a customer support role
Team leadership
Coaching
Pricing analysis experience within hospitality industry
Revenue management
Managing hospitality teams
Frontline customer support management
Analysis skills
Property management systems (PMS)
Front desk
Yield management
Hotel operations budget management
Leadership
Hospitality management
Hotel management

Full Job Description

Job Summary

The Front Office Manager is responsible for leading the daily operations of the Front Office, ensuring exceptional guest experience while maintaining the highest standards of hospitality, operational excellence, and financial performance. This position oversees Front Desk, Guest Services, Reservations and related operations, ensuring compliance with brand standards, company policies, and service expectations.

This position will report directly to the Hotel Manager and General Manager

Job Duties and Responsibilities

Guest Experience & Daily Operations

Lead daily Front Office and Guest Services operations, including check-in/check-out, room assignments, and guest recovery, to ensure exceptional guest experiences.
Monitor guest satisfaction scores and feedback; identify trends and implement improvements to enhance the guest experience.
Conduct daily pre-shift meetings to communicate operational priorities and ensure alignment across hotel departments.
Oversee Lost & Found procedures to ensure timely and accurate return of guest belongings.

Team Leadership & Development

Provide leadership, coaching, and direction to Front Desk associates, fostering teamwork and accountability.
Recruit, interview, train, and develop Front Office associates on brand standards, service expectations, systems, and procedures.
Deliver ongoing coaching, performance feedback, recognition, and corrective action as needed to maintain service excellence.
Create staffing schedules based on occupancy levels, business demands, and operational needs, ensuring proper coverage.

Revenue & Financial Management

Oversee reservation systems, room inventory, rate management, and daily pricing strategies to maximize occupancy and revenue.
Partner with Revenue Management and hotel leadership to monitor RevPAR performance, occupancy trends, and financial results.
Ensure accurate handling of room inventory, reservations, billing, and front office financial reporting.
Review timekeeping records and approve payroll information to ensure accuracy and associate satisfaction.

Administration & Compliance

Maintain compliance with hotel policies, safety standards, and brand operating procedures.
Identify operational challenges, develop solutions, and implement processes to improve efficiency and guest satisfaction.
Maintain proper controls of Front Office supplies, equipment, keys, and guest service materials.
Communicate effectively with guests, associates, department leaders, and executives to support successful daily operations.
Support hotel initiatives, brand programs, and other operational responsibilities as assigned.

Qualifications

Front Office leadership experience is required. Candidates without hotel Front Office management experience will not be considered.
High school diploma or GED with a minimum of 3 years of experience in guest services management within a hotel or related hospitality environment; OR a two-year degree in Hotel and Restaurant Management, Hospitality Management, Business Administration, or a related field, with a minimum of 4 years of experience in guest services management within a hotel or related professional area.
Minimum of 2 years of experience supervising a team in a hospitality or customer service setting preferred.
Bilingual English/Spanish preferred.
Experience with Lightspeed PMS, MARSHA, GXP, MGS, and MICROS preferred.
Proficiency in Microsoft Office (Word, Excel, PowerPoint).
Excellent communication skills in person, by phone, in writing, electronically, or by email.
Proven ability to lead, coach, and develop associates while maintaining high levels of guest satisfaction.

Physical Demands

Stand and walk for extended periods throughout the shift.
Occasionally lift, carry, push, or pull items weighing up to 50 pounds.
Bend, reach, stoop, kneel, and use repetitive hand movements.
Work in a fast-paced environment while maintaining professionalism and attention to detail.
Respond quickly to guest and operational needs throughout the property.
Ability to work a flexible schedule, including nights, weekends, and holidays, based on business needs

What We Offer

Comprehensive benefits package, including Medical, Dental, and Vision insurance program.
401(k) participation with a company matching program.
Discounted travel benefits at exclusive rates.
Comprehensive time-off package, including vacation pay, sick pay, and holidays.
Complimentary employee meals.
And much more!

Job Type: Full-time

Pay: $86,000.00 - $90,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Employee discount
Health insurance
Paid time off
Vision insurance

Experience:

Inventory Balancing at a Hotel: 2 years (Required)
Hotel Daily Room Inventory Management : 2 years (Required)
Hotel Daily Pricing Process: 2 years (Required)
Lightspeed PMS: 2 years (Required)
Marriott Front Office at a Hotel: 2 years (Required)
Hotel Revenue management: 2 years (Required)

Location:

Santa Clara, CA 95054 (Required)

Ability to Commute:

Santa Clara, CA 95054 (Required)

Ability to Relocate:

Santa Clara, CA 95054: Relocate before starting work (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

hotel front office manager jobs in california

Hotel Front Office Manager

Front Office Manager - Parc 55 San Francisco - a Hilton Hotel

Front Office Manager

Hotel Front Office Manager

Assistant Front Office Manager - Conrad Los Angeles

Hotel Front Office Manager

Front Office Manager

Front Office Manager

Front Office Manager

Front Office Manager

Director of Front Office

Assistant Front Office Manager

Assistant Front Office Manager

Hotel Assistant Front Office Manager - H

Front Office Manager

Hotel Front Office Manager

Front Office Manager

Corque Hotel Front Office Manager

Hotel Manager

Business Manager

I want to receive the latest job alert for hotel front office manager in california

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