Top 887 Incident manager Jobs in California

Supervisor, Domestic Forwarding
Watchpoint Logistics, Inc. —Burlingame, CA
- $38 - $42 an hour
- Hybrid work
- Mid-level
- Office
- Microsoft Office
- Wellness program
- Health insurance
AV Support Technician
Partnership HealthPlan of California —Fairfield, CA
- $69,997.84 - $83,997.41 a year
- Full-time
- Computer science
- Computer Science
- Mid-level
Enhanced Behavioral Supports (EBSH) Administrator
Hands of Heartland —Escondido, CA
- $85,000 - $95,000 a year
- CPR Certification
- Current TB test
- Psychiatry
Quick Apply
Service Engineer - On-site
CodexIT —Santa Barbara, CA
- $70,000 - $90,000 a year
- Full-time
- Mid-level
- Windows
- 3 years
- Health insurance
- 401(k)
Quick Apply
21h
Transit Operations Supervisor
Tahoe Transportation District —South Lake Tahoe, CA
- $71,591 - $94,208 a year
- Full-time
- CDL B
- Background check
- 5 years
- Health insurance
- Dental insurance
Quick Apply
13d
Incident Commander, Program Manager
Block —San Francisco, CA
- $163,600 - $245,400 a year
- Remote
- 7 years
- Fair chance
- Senior level
- Retirement plan
Quick Apply
Incident Response Manager, Enforcement
Anthropic —San Francisco, CA
- $310,000 - $375,000 a year
- Weekends as needed
- Hybrid work
- Writing skills
- Office
- SQL
- Parental leave
- Flexible schedule
IT Service Desk Analyst (1 of 2)
University of California San Francisco —San Francisco, CA
- Weekends as needed
- Mid-level
- Windows
- 3 years
7d
Information Technology Technician I
Contra Costa County Superior Court —Contra Costa County, CA
- $73,263.63 - $93,505.15 a year
- Full-time
- Background check
- Computer science
- Computer Science
- Commuter assistance
- Health insurance
7d
Temporary IT Service Support Analyst
Fenwick & West LLP —Santa Monica, CA
- $76,000 - $107,500 a year
- Full-time
- Mid-level
- Office
- Windows
- Health savings account
- Flexible spending account
Healthcare Security Manager - Richmond
Blackstone Consulting, Inc —Richmond, CA
- $133,057.60 a year
- Online Application
- 6 years
- Computer literacy
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
6d
Ignition Incident Specialist, Expert
PG&E Corporation —Oakland, CA
- $123,000 - $207,000 a year
- Hybrid work
- 6 years
- Master's degree
- Bachelor's degree
6d
Ignition Incident Specialist, Senior
PG&E Corporation —Oakland, CA
- $109,000 - $175,000 a year
- Hybrid work
- High school diploma or GED
- Bachelor's degree
- Experience equivalent to degree accepted
6d
Specialty Manager
Marksman Security LLC —Culver City, CA
- $90,000 a year
- Mentoring
- Senior level
- Paid training
- Health insurance
Quick Apply
4d
Senior Site Reliability Engineer
Tentek, Inc. —Glendale, CA
- $95 - $100 an hour
- Contract
- Hybrid work
- Azure
- System design
- Windows
- Health insurance
- Dental insurance
Quick Apply
Linux Systems Engineer
Tentek, Inc. —Glendale, CA
- $95 - $100 an hour
- Contract
- Hybrid work
- Azure
- System design
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Senior Manager, Data Systems Operations
The Walt Disney Company (Corporate) —Burbank, CA
- $148,300 - $208,700 a year
- Computer Science
- Mentoring
- Experience equivalent to degree accepted
7d
Emergency Manager
University of California San Francisco —San Francisco, CA
- Master's degree
- Analysis skills
- Bachelor's degree
Incident Manager
Crusoe —San Francisco, CA
- Full-time
- 3 years
- Senior level
- Leadership
- Commuter assistance
- Paid parental leave
Quick Apply
Sr. Infrastructure Incident Manager, IT Infrastructure Engineering
Tesla —Fremont, CA
- $120,000 - $396,000 a year
- Full-time
- Computer science
- Computer Science
- Mid-level
- Commuter assistance
- Health savings account

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Supervisor, Domestic Forwarding

Watchpoint Logistics, Inc. -
Burlingame, CA

Apply Now

Job Details

$38 - $42 an hour

Benefits

Wellness program
Health insurance
Dental insurance
401(k) 4% Match
Employee assistance program
Vision insurance
401(k) matching
Life insurance
Paid sick time

Qualifications

Quality control corrective actions
Resource allocation
General freight transportation
Computer operation
Customer communication
Budget management
Team member evaluation
Road transportation operations
Defect resolution root cause analysis
Managing logistics operations teams
Logistics customer service
Workplace dispute resolution
Performance feedback (performance evaluation method)
Incident Escalation
High school diploma or GED
Team development
Supervising experience
Quality issues
Customer engagement
Leading team collaboration initiatives
Logistics company experience
Budgeting
Operational excellence initiatives
Root cause analysis
Escalation handling
Continuous process improvement (CPI)
Team motivation (leadership skill)
Team building

Full Job Description

Description:

The Domestic Forwarding Supervisor oversees the daily activities of a group of employees that are responsible for load planning, assigning carriers to loads, maintaining the accuracy of shipment information, tracking and tracing of loads, and problem resolution. The Supervisor assists management with the development of the team and supervises processes, meeting and exceeding team member and customer expectations.

**This is a hybrid position, must be able to reliably commute to our Burlingame, CA office three days a week **

Pay & Perks

Medical, Dental, and Vision Insurance
Life Insurance
401k + 4% Company Match
Vacation, Sick Pay + Holidays
Employee Assistance Program
Monthly Team Lunches
Wellness Program

The starting pay for this position is expected to be $38 to $42 per hour. Exact compensation is based on skills, experience, education, and location.

Domestic Forwarding Supervisor Job Duties

Takes ownership of customer standard operating procedure (SOP) and ensures execution.
Monitors service failures through the Salesforce Incident Management tool and formulates or contributes to corrective actions as applicable.
Provides prompt and accurate information to the team to ensure all members are working to meet/exceed our customers' expectations.
Supports, leads, and helps to influence positive change so that the Company's key objectives and business goals are met in an ever-changing marketplace.
Ensures compliance with wage and hour laws including approval of team member time cards, time off scheduling, and assigning appropriate and timely breaks.
Continuously monitors workload allocation and quality of work.
Utilizes the transportation management system (TMS) to ensure accurate freight movements and load information
Works with department manager to document observations on team member’s contributions, utilizing journals and impressions as applicable.
Contributes to team members annual performance evaluations.
Keeps current and up to date with industry trends and market drivers related to modes, products, and services
Supervises the coordination and routing processes of customer shipments

Requirements:

Proficient use of computer systems and applications (e.g. MS Office, TMS) as trained/required.
Able to deliver quality results consistently and on schedule. Self-motivated and follows through on team initiatives with management support.
Demonstrates outstanding customer service by proactively addressing customers’ expectations. Skillfully handles difficult customer service issues with patience and determines when to escalate them to management.
Fosters relationships, resolves conflicts, and sets a positive example for others.
Demonstrates excellent communication, utilizing verbal, written, active listening and influencing skills. Asks appropriate questions and provides constructive feedback.
Incorporates a continuous improvement approach; adept at finding the root cause and drafting corrective solutions. Capable of exercising sound judgment.
Uses excellent time management skills to implement identified priorities, manage resources effectively, and oversee team productivity.
Experience with contributing to performance reviews, identifies opportunities for growth, and recognizes excellent performance.
Leads by example, fostering positive team culture. Identifies situations that require managerial support and partners with leadership to deliver feedback.
Experience overseeing the allocation of resources which meet budget expectations.

Education and Experience

High school diploma or equivalent.
Minimum 3 years of experience in domestic Freight Forwarder or 3PL role with 1 year of experience in a lead or supervisory capacity
Progressive work experience with leadership experience required.

Physical Requirements

The usual and customary methods of performing the job's essential functions require the following physical demands: operating a computer, remaining stationary for most of the shift, and occasionally moving about the workspace. The person in this position frequently exchanges information using email and other electronic communication methods and must be able to observe and report on communication received via phone and computer.

About Us: At Watchpoint, you will work alongside a small but highly experienced multidisciplinary family, where we value and respect all individual strengths and contributions. Our mission is to be the employer of choice, achieving world class employee and customer satisfaction in the transportation and logistics industry. At Watchpoint, we recognize that employee satisfaction and engagement is the driving force to successfully realizing our Company’s mission. In fact, we continuously rely on employee feedback to understand how to maximize our teams’ professional and personal growth. Every member of our team is a critical component at Watchpoint.

Watchpoint Logistics, Inc. is an equal opportunity employer.

Visit us at https://www.watchpointlogistics.com

Apply Now

Refine Your Search

incident manager jobs in california

Supervisor, Domestic Forwarding

AV Support Technician

Enhanced Behavioral Supports (EBSH) Administrator

Service Engineer - On-site

Transit Operations Supervisor

Incident Commander, Program Manager

Incident Response Manager, Enforcement

IT Service Desk Analyst (1 of 2)

Information Technology Technician I

Temporary IT Service Support Analyst

Healthcare Security Manager - Richmond

Ignition Incident Specialist, Expert

Ignition Incident Specialist, Senior

Specialty Manager

Senior Site Reliability Engineer

Linux Systems Engineer

Senior Manager, Data Systems Operations

Emergency Manager

Incident Manager

Sr. Infrastructure Incident Manager, IT Infrastructure Engineering

I want to receive the latest job alert for incident manager in california

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