Top 59 Junior helpdesk support Jobs in California

IT Support Services II-Help Desk
Courser Employment Services LLC —Riverside, CA
- $65,000 - $71,000 a year
- Full-time
- Computer science
- Azure
- Computer Science
- Paid parental leave
- Paid holidays
7d
IT Support Services II - Help Desk
Courser —Palm Springs, CA
- $65,000 - $71,000 a year
- Full-time
- Computer science
- Azure
- Computer Science
- Paid parental leave
- Health insurance
11d
Jr. Accounting Clerk
Intratek Computer Inc —Irvine, CA
- Office
- Finance
- High school diploma or GED
Junior Microsoft 365 Administrator & IT Support Technician
American Tree Medics Inc —Merced, CA
- $24 - $27 an hour
- Full-time
- Office
- Travel
- SharePoint
- Paid training
- Fuel card
Quick Apply
13d
Helpdesk Specialist
Intepros Federal —San Francisco, CA
- $67,000 - $80,000 a year
- Full-time
- Mid-level
- Office
- Windows
Quick Apply
7d
Junior IT Support Specialist
Tag Management Inc —La Jolla, CA
- $28 - $32 an hour
- Full-time
- Windows
- SharePoint
- Leadership
Quick Apply
1d
Staff Professional for Procurement
Marvell —Santa Clara, CA
- $76,720 - $114,900 a year
- Full-time
- Data analysis skills
- Mid-level
- Analysis skills
- Employee stock purchase plan
Junior IT Support Technician (Hybrid)
We Solve Problems —Beverly Hills, CA
- $70,000 a year
- Full-time
- Hybrid work
- Windows
- Reliable transportation
- Communication skills
- Paid training
- Health insurance
Quick Apply
5h
Staff Analog Mixed-Signal Design - Optical
Marvell —Westlake Village, CA
- $126,700 - $187,480 a year
- Full-time
- Master's degree
- Analysis skills
- Doctor of Philosophy
- Employee stock purchase plan
IT Help Desk Manager
The People Concern —Los Angeles, CA
- $70,304 - $82,000 a year
- Full-time
- Microsoft Word
- Computer science
- Microsoft Excel
- 403(b) matching
- AD&D insurance
Quick Apply
1733 - General IT Info Systems Tech II
Sigma Defense —San Diego, CA
- $75,000 - $85,000 a year
- Full-time
- Mid-level
- Mentoring
- 2 years
- Health savings account
- AD&D insurance
Quick Apply
12d
IT System Administrator
CTC GLOBAL CORPORATION —Irvine, CA
- $96,523 - $118,539 a year
- Computer science
- 7 years
- Azure
Quick Apply
6d
IT System Administrator
Freeform —Los Angeles, CA
- $80,000 - $100,000 a year
- Weekends as needed
- Windows
- Ability to lift 50 pounds
- AWS
- Paid parental leave
- Paid holidays
Quick Apply
8d
Senior Associate, Technology Services
Oaktree Capital Management, L.P. —Los Angeles, CA
- $115,000 - $145,000 a year
- Full-time
- Computer Science
- 5 years
- Office
- Opportunities for advancement
Senior IT System Administrator
Stanford Hotels Corporation —San Francisco, CA
- $120,000 a year
- On call
- Computer science
- Computer Science
- Office
- Travel reimbursement
- Commuter assistance
Quick Apply
Technical Lead, Design Verification
Marvell —Santa Clara, CA
- $158,600 - $237,600 a year
- Full-time
- Computer Science
- Master's degree
- 8 years
- Employee stock purchase plan
Principal Validation Lead
Marvell —Santa Clara, CA
- $150,680 - $225,700 a year
- Full-time
- 8 years
- Mentoring
- Senior level
- Employee stock purchase plan
Senior Windows Systems Administrator
FIS Global —Fairfield, CA
- $98,220 - $166,980 a year
- Full-time
- Pass drug screening
- Office
- Bachelor's degree
Sr. Staff Verification Engineer
Marvell —Santa Clara, CA
- $134,390 - $201,300 a year
- Full-time
- Computer Science
- Master's degree
- 8 years
- Employee stock purchase plan
Senior Staff Digital Design Engineer
Marvell —Irvine, CA
- $135,900 - $201,130 a year
- Full-time
- Bachelor of Science
- Continuous improvement
- Doctor of Philosophy
- Employee stock purchase plan

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junior helpdesk support jobs near california

IT Support Services II-Help Desk

Courser Employment Services LLC
Riverside, CA

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Job Details

Full-time
$65,000 - $71,000 a year
7 days ago

Benefits

Paid parental leave
Paid holidays
Health insurance
Dental insurance
Parental leave
Vision insurance
401(k) matching
Life insurance
Paid sick time

Qualifications

Enterprise software
Incident management software
Customer support ticket management
Ticketing system technical support

Full Job Description

About Courser

Courser accelerates the growth of IT service provider companies. We forge dynamic partnerships, leveraging our values of Teamwork, Service, Growth-Mindedness, Trust, and Innovation to deliver impactful solutions and phenomenal customer experiences. If you thrive in a fast-paced IT environment, join our rapidly expanding team and contribute to our ongoing success.

IT Support Services II-Help Desk

We are seeking a skilled IT Support Services II-Help Desk to join our dynamic IT team. The ideal candidate will have extensive experience in providing technical support and troubleshooting for various IT systems, software, and hardware. This role requires the ability to handle more advanced technical issues, mentor junior team members, and contribute to client-facing IT projects and initiatives.

Key Responsibilities:

Provide tier II support for application, hardware, and network-related issues escalated from junior team members, ensuring timely resolution.
Respond to service requests from users, providing exceptional customer service and ensuring a positive user experience.
Assist in the administration and management of IT systems, including servers, workstations, and cloud environments.
Diagnose and resolve complex technical issues across a variety of platforms, including Windows, macOS, Linux, and mobile devices.
Maintain comprehensive documentation of IT support processes, troubleshooting steps, and system configurations for knowledge sharing and future reference.
Assist in training and mentoring junior IT support staff, providing guidance on best practices and technical skills.
Participate in IT projects, such as software deployments, system upgrades, and network enhancements, ensuring projects are completed on time and within scope.
Monitor IT systems and networks for performance and security, proactively identifying and resolving potential issues.
Manage user accounts, permissions, and access rights within various systems and applications.
Track and report on incident trends, root causes, and resolutions to help improve IT services and support processes.

Key Qualifications:

Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience).
3-5 years of experience in IT support or system administration, preferably in a corporate environment.
Strong knowledge of operating systems (e.g., Windows Server, Linux, macOS) and enterprise applications.
Experience with networking concepts, including TCP/IP, DNS, DHCP, and VPN configurations.
Familiarity with helpdesk and ticketing systems (e.g., ConnectWise, ServiceNow, JIRA, Zendesk).
Excellent problem-solving skills and the ability to troubleshoot complex technical issues efficiently.
Strong communication skills, with the ability to explain technical concepts to non-technical users.

Preferred Experience:

Experience with ConnectWise.
Certifications such as CompTIA A+, Network+, or Microsoft Certified Solutions Expert (MCSE).
Experience with cloud services (e.g., AWS, Azure) and virtualization technologies (e.g., VMware, Hyper-V).
Knowledge of IT security practices and data protection regulations.

Why you’ll love working here

At Courser, we prioritize the personal and professional development of our employees. We offer best-in-class training, mentorship, and clear self-promotion paths to help you grow. We foster a culture of innovation and encourage challenging the status quo. With teams located across the country, we leverage a wealth of knowledge and a collaborative spirit, eager to share and grow together.

Benefit Highlights

Competitive benefits package, including medical, dental, vision, and life insurance

401k match

Unlimited vacation time*

Paid sick time

10 Holidays including your Birthday and a Floating Holiday!

Healthy Lifestyle reimbursement

Amazon Prime reimbursement

40 Hours for Volunteer Time

Paid parental leave

Reimbursement for ongoing education and certifications

Learning and development programs

Unlimited vacation time after completing one full year of employment. For the first year of employment, full-time team members are provided 10 vacation days.

Courser is an Equal Opportunity Employer. We support diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender, gender identity, genetic information, national origin, citizenship status, marital status, age, physical or mental disability, caregiver status, veteran status, uniformed service member status or any other category protected by applicable federal, state, or local laws.

Apply Now

Refine Your Search

junior helpdesk support jobs in california

IT Support Services II-Help Desk

IT Support Services II - Help Desk

Jr. Accounting Clerk

Junior Microsoft 365 Administrator & IT Support Technician

Helpdesk Specialist

Junior IT Support Specialist

Staff Professional for Procurement

Junior IT Support Technician (Hybrid)

Staff Analog Mixed-Signal Design - Optical

IT Help Desk Manager

1733 - General IT Info Systems Tech II

IT System Administrator

IT System Administrator

Senior Associate, Technology Services

Senior IT System Administrator

Technical Lead, Design Verification

Principal Validation Lead

Senior Windows Systems Administrator

Sr. Staff Verification Engineer

Senior Staff Digital Design Engineer

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