Why Anchor Loans?
Anchor Loans is one of several operating companies owned by Pretium Partners (+$60B AUM Financial Services Entity) and is working diligently to expand and grow its lending footprint.
Anchor Loans, established in 1998, is the nation’s leading private, direct lender to experienced residential real estate investors and builders, and the first to surpass $10 billion in total fundings. Renowned for expediting financing for developers and investors, we specialize in bridge loans, ground-up construction, and single-family rental solutions for non-owner-occupied projects. Headquartered in beautiful Thousand Oaks, California, Anchor Loans currently lends in 48 states and is expanding into new markets and service lines to better serve our current and future borrowers.
Position Summary:
We are looking for a customer service-oriented professional who can effectively communicate with all related parties to successfully close the loan transaction. Able to work collaboratively with loan account coordinators, escrow agents, and title companies to ensure a timely and accurate loan closing process. Assures compliance with investor guidelines and customer service standards. Communicate with customers, internal staff, brokers, title companies, etc. to respond to inquiries, resolve problems, and obtain all necessary documentation required to fund the loan.
Essential Duties & Responsibilities:
Ensure an outstanding customer experience for all customers including, Borrowers, Third Parties, and Internal Staff. Review all preliminary title work and obtain clearances as necessary.
Review all Estimated HUDS thoroughly and with accuracy
Clear funding conditions with accuracy.
Ensuring that all files are complete and easy to navigate through and understand.
Responsibilities may include coordinating with Post Closing and Asset management for insurance and facility issues.
Performing related duties and special projects as assigned.
Resolving any problems and conditions on files.
Effectively communicates the status of documents and funding to all interested parties including Borrower, escrow, title, brokers, agents, etc.
Prepares accurate funding packages including closing statements, and funding figures, and reviews HUD1 for accuracy against disclosed fees
Requests wires and coordinates disbursements from title/escrow agents
Maintains updated target closing dates with accuracy
Ensures proper title insurance coverage
Review, approve, and order hazard insurance coverage
Job Requirements:
Experience: Minimum 2 years loan processing
Education: High School Diploma or GED equivalent, College Degree preferred.
Ability to maintain a high-volume workload in a fast-paced, deadline-driven environment
Strong customer service orientation, attention to detail, and excellent organizational skills
Clear and concise communicator with excellent follow-up skills
Advanced knowledge of loan processing and closing policies, procedures, documents, underwriting requirements, and approvals process.
Ability to perform clerical work requiring speed and accuracy.
Ability to manage multiple tasks and deadlines simultaneously
Must be comfortable on the phone and be a people person. Strong verbal and written communication skills
Ensure an outstanding customer experience for all customers including, Borrowers, Third Parties, and Internal Staff. Our goal is to establish strong relationships with our Customers and leave them with a sense of complete satisfaction in their decision to work with Anchor
General knowledge of all department positions: Funder, Underwriting, and Borrower Package Coordinator, Evaluation, Payments, Payoffs, Appraisals, Draws, Post Closing and Finance.
Work Environment:
This is a hybrid position which requires in-office reporting to Anchor’s Thousand Oaks, CA office on Tuesday, Wednesday, and Thursday. Remote work is optional Monday and Friday.
Fully remote opportunities are also available.
- Must be able to start your day at 6:30am or 7am PST
Compensation:
The base pay range for this position is $26 - $31 an hour, plus annual discretionary bonus based on performance of the individual and company.
What We Offer:
The values of our employees reflect those of the company as a whole. If you embrace teamwork, innovation, and accountability you'll feel right at home. Our mission is to create opportunities for success by improving homes and communities. We set up our team members for success by offering a competitive benefits package that includes:
Comprehensive health insurance options including Medical, Dental, Vision, Basic Life/AD&D insurance
Generous sick leave & vacation benefits for rest, relaxation, and personal pursuits
Highly competitive performance bonus
401(k) retirement program with employer match
Tuition reimbursement toward professional development
Workplace Celebrations, Team Building, Charity Drives, and Food Truck luncheons
Onsite gym (Thousand Oaks only)
12 Paid Holidays
Diversity matters to our organization, and we are proud to be an equal opportunity employer. All qualified candidates are welcome and will receive consideration for employment regardless of race, color, religion, gender, gender identity or expression, genetic information, marital status, sexual orientation, natural origin, disability, age, veteran status, or any other protected characteristic.
