Top 81 Medical concierge Jobs in California

Senior Patient Care Liaison
University of California San Francisco —San Francisco, CA
- Full-time
- Customer service
- Word processing
- Mid-level
Concierge
Cottage Health —Goleta, CA
- $22.71 - $33.18 an hour
- Acute care
- Bilingual
- Microsoft Word
Quick Apply
Customer Services Concierge Support, Intermediate
Blue Shield of California —El Dorado Hills, CA
- $20.13 - $28.18 an hour
- 8 hour shift
- Hybrid work
- Background check
- Computer literacy
- Pass drug screening
- Paid training
- Work from home
7h
Concierge Patient/Member Experience Coordinator
Cenegenics —Beverly Hills, CA
- $29 - $32 an hour
- Full-time
- Merchandising
- Basic math
- HIPAA
- Paid jury duty
- Health savings account
Quick Apply
Care Navigator I (Medical Front Office/Concierge)
AC Wellness —Cupertino, CA
- $28 - $29 an hour
- Full-time
- Sales
- Writing skills
- English
Quick Apply
Patient and Guest Relations Representative - Conc and Volunteer Svcs - Full Time 8 Hour Days (Non-Exempt) (Non-Union)
USC —Los Angeles, CA
- $22.88 - $35.55 an hour
- 8 hour shift
- Acute care
- Spanish
- Surgery
Surgery Scheduler - Orthopedics (Santa Monica)
Cedars-Sinai —Los Angeles, CA
- $25.00 - $37.15 an hour
- 8 hour shift
- Surgery
- Mid-level
- High school diploma or GED
- Dental insurance
- 403(b)
Surgery Scheduler - Orthopedics
Cedars-Sinai —Los Angeles, CA
- $25.00 - $37.15 an hour
- 8 hour shift
- Surgery
- High school diploma or GED
- Perioperative Care
Patient/Guest Relations Representative - Conc and Volunteer Svcs – Full Time 8 Hour Rotating Shifts (Non-Exempt) (Non-Union)
USC —Los Angeles, CA
- $22.00 - $34.18 an hour
- 8 hour shift
- Spanish
- Surgery
- Hospital
Front Desk Associate
Rasouli Spine, MD, Inc. —Beverly Hills, CA
- $23 - $27 an hour
- Full-time
- Background check
- Surgery
- Medical office experience
Quick Apply
Patient and Guest Relations Representative - Conc and Volunteer Svcs - Full Time 8 Hour Days (Non-Exempt) (Non-Union)
Keck Medical Center of USC —Los Angeles, CA
- $22.88 - $35.55 an hour
- 8 hour shift
- Acute care
- Background check
- Spanish
Surgery Scheduler - Ob/Gyn and L&D (Pasadena)
Cedars-Sinai —Pasadena, CA
- $25.00 - $37.15 an hour
- 8 hour shift
- Surgery
- High school diploma or GED
- Ob/Gyn
Provider Patient Concierge Rep
RadNet San Fernando Valley —Thousand Oaks, CA
- $23 - $27 an hour
- Full-time
- Hybrid work
- Microsoft Word
- Up to 50% travel
- Mid-level
- Health savings account
- Health insurance
11d
Patient/Guest Relations Representative - Conc and Volunteer Svcs – Full Time 8 Hour Rotating Shifts (Non-Exempt) (Non-Union)
Keck Medical Center of USC —Los Angeles, CA
- $22.00 - $34.18 an hour
- 8 hour shift
- Background check
- Spanish
- Surgery
Front Desk Receptionist/Concierge for a Plastic Surgery Office and Medical Spa
Ranch and Coast Plastic Surgery —Del Mar, CA
- Full-time
- Microsoft Outlook
- Surgery
- Windows
- Health insurance
- Paid time off
Quick Apply
Member Success Representative
Superpower —San Francisco, CA
- Full-time
- Remote
- HIPAA
- Mid-level
- 2 years
Patient Service Representative (Dermatology)
Boutik Dermatology —Beverly Hills, CA
- Part-time
- Private practice
- High school diploma or GED
- Patient care
Patient/Guest Relations Representative - Conc and Volunteer Svcs - Part Time 8 Hour Rotating Shift (Non-Exempt) (Non-Union)
USC —Los Angeles, CA
- $22.00 - $34.18 an hour
- 8 hour shift
- Spanish
- Surgery
- Hospital
Patient/Guest Relations Representative - Conc and Volunteer Svcs - Part Time 8 Hour Rotating Shift (Non-Exempt) (Non-Union)
Keck Medical Center of USC —Los Angeles, CA
- $22.00 - $34.18 an hour
- 8 hour shift
- Background check
- Spanish
- Surgery
Patient Access Coordinator - Mountain View
Pure Infusion —Mountain View, CA
- Full-time
- Mid-level
- High school diploma or GED
- Communication skills
- Dental insurance
- Paid time off
Quick Apply

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Senior Patient Care Liaison

University of California San Francisco -
San Francisco, CA

Apply Now

Job Details

Full-time

Qualifications

Confidential information handling
Word processing
Spreadsheets
Employee relationship building
Cultural competency
Relationship management
Productivity software
Cross-functional collaboration
Cross-functional communication

Full Job Description

Reporting to the Director of Concierge Services, the concierge services patient liaison is responsible for coordinating the high-level patient care referrals of the Concierge Services Office, including specific responsibility for patients of the Concierge Services Program and Affinity Relationship Programs. The patient care liaison must make a significant contribution to the annual Concierge Service departmental goals relative to improving patient and customer satisfaction, access to clinical services, increased referrals, and medical center philanthropy.

The liaison is administratively responsible for providing efficient, personalized services to high-level concierge patients at UCSF Medical Center in order to coordinate access to all institutional clinical services. Services may include: record review, physician referral, registration, obtaining medical records, multiple appointment/consultation scheduling, transportation and hotel accommodations, and personalized patient escort service, etc. Must be able to effectively communicate with a diverse population of high-level concierge patients and referring entities, including Fortune 500 business leaders and owners, major donors and “friends” of UCSF, politicians, celebrities, UC senior leadership and faculty, etc.

Department Overview

Concierge Service is offered to UCSF donors, those with important relationships to UCSF, patients with complicated needs and their families, friends and colleagues.

REQUIRED QUALIFICATIONS

A minimum of 3 years related experience required, 3-5 years of experience in the health care field in a position involving considerable judgment and discretion or an equivalent combination of education and experience preferred.
Ability to produce an appropriate quantity of work in a timely and consistent manner. Skills to concentrate on monitoring the accuracy of work without getting bogged down in unnecessary detail.
Interpersonal skills to develop positive working relationships with patients, team members, and cross-functionally. Actively cooperates and supports the work of others to get a job done.
Demonstrates ability to apply reasoning skills to evaluate issues and identify a potential solution. Acquiring analytical abilities to weigh alternative solutions against objectives.
Ability to perform all commonly applicable functions in word processing and spreadsheet software.
Responsible for displaying exceptional organizational and time management skills to the patient, ability to work independently, and to multitask in a fast-paced environment.

PREFERRED QUALIFICATIONS

Bachelor’s degree in a related area and/or equivalent experience/training.
A minimum of 3-5 years of experience in the health care field in a position involving
Working knowledge of medical center concierge services to perform essential functions efficiently and effectively.
Demonstrates knowledge of concierge services and relevant medical center and UC policies. Acquiring knowledge of relevant federal, state, and local regulations. Ability to follow processes to maintain compliance.
Demonstrates skills to teach patients through breaking down moderately complex concepts/policies in an understandable way.
Manage the direction of the referral process with Clinical Departments to determine appropriate service or physician based on diagnostic information provided by the patient; provide the patient with faculty bios, summary information on UCSF Medical Center services, and/or diagnostic tools.
Coordinate the gathering of medical records, films and reports for review by physician or service; Schedule consultations, second-opinion appointments, ancillary services and/or coordinate inpatient admissions; Provide on-site personalized escort services to the patients as requested; and conduct daily visits of “concierge” inpatients; provide written documentation of the referral; responsible for gathering and sending reports, films, lab results as requested by the patient.
Considerable judgment and discretion or an equivalent combination of education and experience.

About UCSF

The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. We bring together the world’s leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells.

Pride Values

UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence – also known as our PRIDE values .

In addition to our PRIDE values, UCSF is committed to equity – both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available here .

Join us to find a rewarding career contributing to improving healthcare worldwide.

Equal Employment Opportunity

The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.

Salary Information

The final salary and offer components are subject to additional approvals based on UC policy.

Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement.

To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html

Apply Now

Refine Your Search

medical concierge jobs in california

Senior Patient Care Liaison

Concierge

Customer Services Concierge Support, Intermediate

Concierge Patient/Member Experience Coordinator

Care Navigator I (Medical Front Office/Concierge)

Patient and Guest Relations Representative - Conc and Volunteer Svcs - Full Time 8 Hour Days (Non-Exempt) (Non-Union)

Surgery Scheduler - Orthopedics (Santa Monica)

Surgery Scheduler - Orthopedics

Patient/Guest Relations Representative - Conc and Volunteer Svcs – Full Time 8 Hour Rotating Shifts (Non-Exempt) (Non-Union)

Front Desk Associate

Patient and Guest Relations Representative - Conc and Volunteer Svcs - Full Time 8 Hour Days (Non-Exempt) (Non-Union)

Surgery Scheduler - Ob/Gyn and L&D (Pasadena)

Provider Patient Concierge Rep

Patient/Guest Relations Representative - Conc and Volunteer Svcs – Full Time 8 Hour Rotating Shifts (Non-Exempt) (Non-Union)

Front Desk Receptionist/Concierge for a Plastic Surgery Office and Medical Spa

Member Success Representative

Patient Service Representative (Dermatology)

Patient/Guest Relations Representative - Conc and Volunteer Svcs - Part Time 8 Hour Rotating Shift (Non-Exempt) (Non-Union)

Patient/Guest Relations Representative - Conc and Volunteer Svcs - Part Time 8 Hour Rotating Shift (Non-Exempt) (Non-Union)

Patient Access Coordinator - Mountain View

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