Top 63 Medicare call center Jobs in California

Patient Services Representative I - Remote - Nationwide
Vituity —Sacramento, CA
- $17.12 - $19.04 an hour
- Overtime
- Remote
- Spanish
- Basic math
- Windows
- Profit sharing
- Wellness program
Sales Call Center Representative
Oak Street Health —California
- $15.00 - $32.31 an hour
- Full-time
- Remote
- Computer literacy
- High school diploma or GED
- US work authorization
- Health insurance
- Dental insurance
9d
Call Center Manager - West Sacramento, CA (Hybrid)
Gainwell Technologies —West Sacramento, CA
- $81,000 - $115,700 a year
- Full-time
- Hybrid work
- 5 years
- In-person
- Senior level
- Travel reimbursement
- Profit sharing
9d
Patient Contact Center Patient Services Representative 3
UC Davis Health —Sacramento, CA
- $31.24 - $38.84 an hour
- Overtime
- Background check
- Word processing
- Writing skills
- Continuing education credits
- Paid holidays
6d
Call Center Quality Assurance Lead - West Sacramento, CA (Hybrid)
Gainwell Technologies —West Sacramento, CA
- $55,300 - $79,000 a year
- Full-time
- Hybrid work
- Mid-level
- Analysis skills
- Continuous improvement
- Travel reimbursement
- Profit sharing
9d
Call Center Supervisor - West Sacramento, CA (Hybrid)
Gainwell Technologies —West Sacramento, CA
- $72,000 - $88,000 a year
- Full-time
- Hybrid work
- Mid-level
- Mentoring
- In-person
- Travel reimbursement
- Profit sharing
9d
Manager, Appeals & Grievances (Must live or work PST hours)
Molina Healthcare —California
- $73,008 - $135,480 a year
- Full-time
- Surgery
- Medical office experience
- Organizational skills
- Health insurance
Customer Service Representative (Temporary)
Santa Clara Family Health Plan —San Jose, CA
- $26 an hour
- Temporary
- Bilingual
- Spanish
- Microsoft Outlook
Quick Apply
Call Center Team Lead - West Sacramento, CA (Hybrid)
Gainwell Technologies —West Sacramento, CA
- $60,000 - $72,000 a year
- Full-time
- Hybrid work
- Mid-level
- Supervising experience
- Continuous improvement
- Travel reimbursement
- Profit sharing
8d
Customer Service Representative I
Santa Clara Family Health Plan —San Jose, CA
- $55,958 - $81,139 a year
- Full-time
- Spanish
- Microsoft Outlook
- High school diploma or GED
Contact Center Specialist
APLA Health —Los Angeles, CA
- $25.00 - $27.29 an hour
- Full-time
- Hybrid work
- Spanish
- OSHA
- Computer literacy
- Dental insurance
Quick Apply
Contact Center Representative II
L.A. Care Health Plan —Los Angeles, CA
- From $50,216 a year
- Part-time
- Spanish
- HIPAA
- English
- Wellness program
- Health insurance
Representative, Call Ctr (Part Time)
SACRAMENTO NATIVE AMERICAN HEALTH CENTER INC —Sacramento, CA
- $21 - $23 an hour
- Part-time
- Bilingual
- OSHA
- Computer literacy
- Dental insurance
Quick Apply
14d
Representative, Support Center II (Bilingual English/Spanish. ONSITE Long Beach, CA)
Molina Healthcare —Long Beach, CA
- $20.34 - $30.39 an hour
- Overtime
- Spanish
- Sales
- HIPAA
- Health insurance
9d
Member Services Specialist (Bilingual - Korean)
Astiva Health —Orange, CA
- $25 - $28 an hour
- Full-time
- Background check
- Mid-level
- Fair chance
- Health insurance
- Dental insurance
Quick Apply
Medicare Benefits Consultant (Tele- Sales)
Clever Care Health Plan —Huntington Beach, CA
- $24 - $29 an hour
- Full-time
- Hybrid work
- Background check
- HIPAA
- Office
7d
Member Services Specialist (Bilingual - Chinese)
ASTIVA HEALTH INC —Orange, CA
- $25 - $28 an hour
- Full-time
- Background check
- Mid-level
- In-person
- Health insurance
- Dental insurance
Quick Apply
Customer Service Representative Lead (Bilingual Mandarin)
Clever Care Health Plan —Arcadia, CA
- $26.15 - $30.53 an hour
- Weekends as needed
- Hybrid work
- Background check
- Microsoft Excel
- Microsoft Outlook
- On-the-job training
Customer Service Representative (Bilingual Korean)
Clever Care Health Plan —Huntington Beach, CA
- $20 - $23 an hour
- Weekends as needed
- Hybrid work
- Background check
- Spanish
- Microsoft Excel
7d
Temporary Medicare Benefits Consultant (Tele- Sales - Bilingual Korean)
Clever Care Health Plan —Huntington Beach, CA
- $25 - $29 an hour
- Seasonal
- Hybrid work
- Background check
- Spanish
- HIPAA

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Patient Services Representative I - Remote - Nationwide

Vituity -
Sacramento, CA

Apply Now

Job Details

Part-time
$17.12 - $19.04 an hour

Benefits

Profit sharing
Wellness program
Health savings account
AD&D insurance
Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Employee assistance program
Vision insurance
Flexible schedule
Life insurance

Qualifications

Medicare
Serving clients
Managed care
Basic math
Practice management software
Patient management software
High school diploma or GED
Medicaid health insurance
Typing
10 key typing
Medical terminology
Client interaction via phone calls
Customer data entry

Full Job Description

Remote, Nationwide – Seeking Patient Services Representative I

Everybody Has A Role To Play In Transforming Healthcare

At Vituity you are part of a larger team that is driven by our purpose to improve lives. We are dedicated to transforming healthcare through our culture by working together to tackle healthcare’s most pressing challenges from the inside.

Join the Vituity Team. At Vituity we’ve cultivated an environment where passion thrives, and success comes through shared purpose. We were founded in a culture that values team accomplishments more than individual achievements, an approach we call “culture of brilliance.” Together, we leverage our strengths and experiences to make a positive impact in our local communities. We foster this through shared goals and helping our colleagues succeed, and we also understand the importance of recognition, taking the time to show appreciation and gratitude for a job well done.

Vituity Locations: Vituity has opportunities at 900 practices across the country, serving 14.5+ million patients a year. With Vituity, if you ever need to move, you can take your job with you.

The Opportunity

Receives patient/client calls and resolves them in a professional manner leaving the caller with a positive impression of RCM Vituity.
Reviews accounts to determine and take appropriate action, i.e., obtain insurance information, offer appropriate financial assistance, process credit card payment, refer account to a collection agency or refer to the appropriate billing team for further research.
Update patient account and notes appropriately based upon action/request.
Performs pre-verifications to determine where eligibility and when to send claims by running on-line eligibility.
Identify and communicate Patient Services issues.
Handles incoming and outgoing calls.
Performs other duties as assigned by management.

Required Experience and Competencies

Must be able to type a minimum speed of 40 words per minute or 7,000 data entry key strokes per hour.
Must have a high school diploma or equivalent.
Experience in a health care setting or insurance related field providing patient registration and/or insurance authorization as typically obtained in approximately two (2) years is required.
Related experience in a medical setting preferred.
Previous call center experience is highly desirable.
Customer service experience is preferable.
Fluent in Spanish language, both oral and written is a plus.
Strong customer service experience preferred.
Working knowledge of medical terminology preferred.
Experience with Microsoft Office and Windows software preferred.
Strong written and verbal communications skills required.
Knowledge of medical group practice management systems and PC skills.
Knowledge and understanding of insurance and managed care requirements.
Understanding of health insurance concepts and requirements, including HMO, PPO, Medicare, Medi-Cal, and other federal and state agency programs.
Requires knowledge of medical and billing terminology.
Ability to demonstrate effective customer service skills with internal and external customers.
Ability to make phone calls seeking account resolution.
Ability to promote teamwork.
Flexible and adaptable to an ever-changing environment.
Ability to read and comprehend simple instructions, short correspondence, and memos.
Ability to write simple correspondence.
Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
Ability to correctly add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Perform 10-key by touch.
Work independently with minimal supervision.
Ability to apply common sense understanding to carry out instructions furnished in written, verbal, or diagram form.
Ability to deal with problems involving several concrete variables in standardized situations.
Ability to work overtime during peak periods.

The Community
Even when you are working remotely, you are an important part of the Vituity Community. We offer plenty of opportunities to engage with other Vitans through a variety of virtual meet-and-greets, events and seminars.

Monthly wellness events and programs such as yoga, HIIT classes, and more
Trainings to help support and advance your professional growth
Team building activities such as virtual scavenger hunts and holiday celebrations
Flexible work hours
Opportunities to attend Vituity community events including LGBTQ+ History, Día de los Muertos Celebration, Money Management/Money Relationship, and more

Benefits Beyond*
Vituity cares about the whole you. With our comprehensive compensation and benefits package, we are mindful of what matters most, and support your needs of today and your plans for the future.

Superior health plan options
Dental, Vision, HSA/FSA, Life and ADD coverage, and more
Top Tier 401(k) retirement savings plans that offers a $1.20 match for every dollar up to 6% plus discretionary profit-sharing contributions (eligible January following 18 months of service)
Generous paid time off starting 3-4 weeks’ annually
Student Loan Refinancing Discounts
Professional and Career Development Program
EAP and travel assistance included
Wellness program
Purpose-driven culture focused on improving the lives of our patients, communities, and employees

We are excited to share the base salary range for this position is $17.12 – $19.04, exclusive of fringe benefits or potential bonuses. This position is also eligible to participate in our annual corporate Success Sharing bonus program, which is based on the company’s annual performance. If you are hired at Vituity, your final base salary compensation will be determined based on factors such as skills, education, and/or experience. We believe in the importance of pay equity and consider internal equity of our current team members as a part of any final offer. Please speak with a recruiter for more details.

We are unified around the common purpose of transforming healthcare to improve lives and we believe everyone has a role to play in that. When we work together across sites and specialties as an integrated healthcare team, we exceed the expectations of our patients and the hospitals and clinics we work in. If you are looking to make a difference, from clinical to corporate, Vituity is the place to do it. Come grow with us.

Vituity does not discriminate against any person on the basis of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information (including family medical history), veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Vituity is committed to complying with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity.

Benefits for part-time and per diem vary. Please speak to a recruiter for more information.

Applicants only. No agencies please.

Apply Now

Refine Your Search

medicare call center jobs in california

Patient Services Representative I - Remote - Nationwide

Sales Call Center Representative

Call Center Manager - West Sacramento, CA (Hybrid)

Patient Contact Center Patient Services Representative 3

Call Center Quality Assurance Lead - West Sacramento, CA (Hybrid)

Call Center Supervisor - West Sacramento, CA (Hybrid)

Manager, Appeals & Grievances (Must live or work PST hours)

Customer Service Representative (Temporary)

Call Center Team Lead - West Sacramento, CA (Hybrid)

Customer Service Representative I

Contact Center Specialist

Contact Center Representative II

Representative, Call Ctr (Part Time)

Representative, Support Center II (Bilingual English/Spanish. ONSITE Long Beach, CA)

Member Services Specialist (Bilingual - Korean)

Medicare Benefits Consultant (Tele- Sales)

Member Services Specialist (Bilingual - Chinese)

Customer Service Representative Lead (Bilingual Mandarin)

Customer Service Representative (Bilingual Korean)

Temporary Medicare Benefits Consultant (Tele- Sales - Bilingual Korean)

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