Top 35329 Organizational leadership Jobs in California

Customer Success Analyst
Uber —Los Angeles, CA
- $107,000 - $132,000 a year
- Full-time
- Mid-level
- Office
- Finance
- 401(k)
BCBA - Clinical Director
BlueSprig —Salinas, CA
- Up to $145,000 a year
- Full-time
- Hybrid work
- Background check
- Applied behavior analysis
- Travel
- Continuing education credits
- Health savings account
Quick Apply
Physician - Family Practice
Gracelight Community Health —Los Angeles, CA
- $212,049 - $339,241 a year
- Full-time
- Spanish
- CPR Certification
- Medicine
Quick Apply
Crop Insurance Team Manager
Wraith Scarlett & Randolph —Woodland, CA
- $90,000 - $115,000 a year
- 5 years
- Office
- Continuous improvement
- Profit sharing
- Paid holidays
Communications Manager
Yocha Dehe Wintun Nation —Brooks, CA
- From $96,183.71 a year
- Full-time
- Hybrid work
- Background check
- Computer literacy
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Vice President, Care Coordination & Care Management
Inland Empire Health Plan —Rancho Cucamonga, CA
- $280,841.60 - $393,182.40 a year
- Full-time
- Hybrid work
- Microsoft Word
- LMFT
- Microsoft Excel
- Disability insurance
- Health insurance
Social Services Director
Robinson Rancheria —Nice, CA
- $35 - $38 an hour
- Full-time
- Background check
- 5 years
- HIPAA
- Health insurance
- Dental insurance
Quick Apply
Speech Language Pathologist
Pacific Coast Speech Services, LLC, A Member of the Point Quest Group —Ramona, CA
- $55 - $70 an hour
- Full-time
- School experience
- Mid-level
- Master's degree
- Continuing education credits
- Paid holidays
Quick Apply
Occupational Therapist (OT)
InHome Healthcare Services —Monterey, CA
- $60 - $90 an hour
- Full-time
- CPR Certification
- BLS Certification
- Mid-level
- Mileage reimbursement
- Fuel card
Quick Apply
Licensed Assistant Program Director Outpatient Services
Alvarado Parkway Institute —La Mesa, CA
- $93,000 - $98,000 a year
- Full-time
- LMFT
- CPR Certification
- Customer service
- Health insurance
- Dental insurance
Quick Apply
Speech Language Pathologist Lead
MeBe —San Diego, CA
- $88,500 - $113,500 a year
- Full-time
- CPR Certification
- BLS Certification
- Mid-level
- Continuing education credits
- AD&D insurance
Quick Apply
Certified Occupational Therapist Assistant (COTA)
Riverwood Healthcare Center —Stockton, CA
- $45 - $55 an hour
- Full-time
- CPR Certification
- Skilled nursing facility
- OSHA
- Disability insurance
- Health insurance
Quick Apply
Girls Volleyball coach (Middle School)
VACAVILLE CHRISTIAN SCHOOL —Vacaville, CA
- CPR Certification
- Mid-level
- First Aid Certification
8d
Occupational Therapist (OT)
Alta Healthcare Center of Camarillo —Camarillo, CA
- $58 - $64 an hour
- Full-time
- CPR Certification
- Skilled nursing facility
- Management
- Disability insurance
- Health insurance
Quick Apply
2d
Speech Language Therapist / SLP (Home Health)
Mission Healthcare —Salinas, CA
- $75 - $80 an hour
- Monday to Friday
- CPR Certification
- BLS Certification
- Mid-level
- Mileage reimbursement
- Health savings account
Quick Apply
1d
Product Development Manager
White Bottle, Inc —Stanton, CA
- $100,000 - $120,000 a year
- Full-time
- English
- Office
- 3 years
- Dental insurance
- 401(k)
Quick Apply
DIESEL MECHANIC
Earls Organic Produce —San Francisco, CA
- $42 - $50 an hour
- Full-time
- Spanish
- Mechanic experience
- Customer service
- Paid holidays
- Disability insurance
Quick Apply
Physician Assistant
WellSpace Health —Sacramento, CA
- $162,800 - $211,640 a year
- Part-time
- Patient monitoring
- Customer service
- BC/BE
- Paid jury duty
- Paid holidays
Quick Apply
Clinical Director Mental Health
Evolve Treatment Centers —Lafayette, CA
- $145,000 - $150,000 a year
- Full-time
- LMFT
- Licensed Clinical Social Worker
- Residential
- Paid holidays
- Health insurance
Quick Apply
Director of System of Care (DSOC) Adult & Older Adult
The Hume Center —Concord, CA
- $166,000 - $192,000 a year
- Weekends as needed
- Background check
- Spanish
- Doctoral degree
- Paid holidays
- Health insurance
Quick Apply
9d

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Customer Success Analyst

Uber -
Los Angeles, CA

Apply Now

Job Details

Full-time
$107,000 - $132,000 a year

Benefits

401(k)

Qualifications

Customer communication
SQL
B2B business model
Bachelor's degree
B2B
Query management

Full Job Description

About the Role

As a Customer Success Manager (CSM), you will play a critical role in ensuring merchant success. This role is 70% focused on optimizing operational health (including a combination of operational efficiency, customer experience, and financial health) , and 30% on enabling and driving revenue growth by supporting upselling and cross-selling efforts (identifying and proposing growth opportunities) . The CSM collaborates closely with Client Partners and Account Managers, to analyze merchant performance, identify operational pain points, and recommend tailored solutions to merchants.
What You'll Do

Own and run recurring client meetings with key stakeholders. Plan, own, and run business reviews in coordination with CPs/AMs. travel as needed for key business meetings.
Monitor and analyze operational health metrics for existing partners.
Identify gaps in restaurant performance and propose solutions for improvement.
Drive product adoption working with Client Partners and Account Managers to understand the merchants' business objectives and tailor new product recommendations supported by data analysis to help them achieve these goals. Execute on agreed plans (campaigns set up and post mortem reports).
Ensure customer retention & expansion through regularly sharing an assessment of the merchant's adoption gaps and monitor overall operational health. Collaborate with the sales team to expand customer accounts by identifying, analyzing and / or pitching upsell or cross-selling new opportunities.
Proactively identify potential issues and work to resolve them. Advocate for the customer's needs cross-functionally within the organization and relay any product or service feedback to relevant teams.
Develop reporting and feedback providing regular reports on customer health, usage, and feedback to senior leadership. Offer feedback on product improvements based on customer needs and pain points.

Basic Qualifications

At least 4 years of experience in B2B operations (Sales, Customer Success, Account Management, or upper management retail/food industry).
Bachelor's degree in Economics, Finance, Business Administration, or a related field.
Basic proficiency in SQL, with the ability to adjust and refine queries as needed.

Preferred Qualifications

Excellent communication and interpersonal skills, with the ability to effectively collaborate with internal and external stakeholders.
Creative thinker with a passion for problem-solving and driving innovation.
Ability to thrive in a fast-paced and constantly evolving environment, with a proactive and results-driven mindset.
Previous experience in consulting, account management, or a similar client-facing role.
Operational Excellence - Ability to identify and optimize merchant processes.
Analytical Thinking - Comfortable with data, insights, and performance metrics. Ability to translate data into actionable recommendations.
Process Optimization - Proactively suggest tailored and scalable solutions to improve efficiency.
Cross-Functional Collaboration - Ability to work cross-functionally and drive influence with multiple stakeholders.
Excellent communication and relationship-building abilities.
Demonstrate time management and organizational skills with the ability to multitask and prioritize based on impact.

~~ ~~

For Chicago, IL-based roles: The base salary range for this role is USD $107,000 per year - USD $119,000 per year.

For Dallas, TX-based roles: The base salary range for this role is USD $107,000 per year - USD $119,000 per year.

For Los Angeles, CA-based roles: The base salary range for this role is USD $107,000 per year - USD $119,000 per year.

For San Francisco, CA-based roles: The base salary range for this role is USD $119,000 per year - USD $132,000 per year.

For all US locations, you will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. All full-time employees are eligible to participate in a 401(k) plan. You will also be eligible for various benefits.

Ready to Ride?

This isn't the kind of place where you follow a playbook - it's where you help write one. If you're driven by impact, energized by challenge, and ready to shape how the world moves - we'd love to hear from you.

You may be eligible for bonuses, equity, and other compensation, as well as a range of benefits. Explore our benefits.

Offices remain key to collaboration and Uber's culture. Unless approved for full remote work, employees must spend at least 50% of their time in-office. Some roles, like those at greenlight hubs, require full-time in-office presence. Ask your Recruiter for details about this role's requirements.

Uber is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.

Apply Now

Refine Your Search

organizational leadership jobs in california

Customer Success Analyst

BCBA - Clinical Director

Physician - Family Practice

Crop Insurance Team Manager

Communications Manager

Vice President, Care Coordination & Care Management

Social Services Director

Speech Language Pathologist

Occupational Therapist (OT)

Licensed Assistant Program Director Outpatient Services

Speech Language Pathologist Lead

Certified Occupational Therapist Assistant (COTA)

Girls Volleyball coach (Middle School)

Occupational Therapist (OT)

Speech Language Therapist / SLP (Home Health)

Product Development Manager

DIESEL MECHANIC

Physician Assistant

Clinical Director Mental Health

Director of System of Care (DSOC) Adult & Older Adult

I want to receive the latest job alert for organizational leadership in california

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