West Coast Medical Transport
Job Position: EMT Field Supervisor
Work location: Napa, CA - on-site
Classification: Full-time/Exempt
Schedule: Day shift (12 hours), Thursday, Friday, Saturday, & every other Wednesday
Pay: $72,000 - $76,000
About the company: West Coast Medical Transport (WCMT) is a continuously growing, locally owned Basic Life Support (BLS) ambulance provider serving Napa, Sonoma, Solano, and Marin counties. Since 2019, we have built a reputation for compassionate patient care, operational excellence, and strong partnerships with hospitals, skilled nursing facilities, healthcare systems, and community organizations. At WCMT, we believe EMS professionals are clinicians, leaders, and problem-solvers who play a vital role in the healthcare continuum. We are committed to fostering a supportive team culture, developing future leaders, and creating meaningful opportunities for professional growth within EMS.
Job description:
Under the direction of the General Manager, the EMT Field Supervisor is responsible for supporting daily ambulance operations, ensuring high standards of patient care, employee performance, and operational efficiency throughout the organization. This leadership role provides field oversight, mentoring, coaching, and support to EMT crews and Field Training Officers. This position assists with onboarding, training, quality improvement, compliance, scheduling support, fleet readiness, and problem-solving during day-to-day operations. Field Supervisors respond to operational issues, assist with high-priority or complex calls as needed, promote a positive team culture, monitor and enforce safe working conditions, ensure professional and compassionate patient care, and serve as a key liaison between frontline staff and upper management.
Required Qualifications:
1. California EMT-B OR EMT-P certification/license
2. Cardiopulmonary resuscitation (CPR) healthcare provider certification
3. California Driver’s License
4. Medical Examiners Certification (DL-51)
5. California Ambulance Drivers License
6. Be 18 years of age at the time of employment
7. Minimum of 1 year EMS work experience
Desired qualifications:
1. 3+ years of EMS experience
2. EMS FTO experience or related leadership experience
3. EMS Supervisory experiences or similar
4. Paramedic training and education, or Paramedic licensure
5. CPR Instructor
6. Qualifications/certifications meeting EMS instructor requirements
7. Medical clinical education experience
8. Qualification or experience related to infection control protocols
9. Associate degree in or similar fields: EMS/Medical, Human Resources, Business etc.
10. Ambulance strike team leader qualified
11. ICS 100, 200, 300 and NIMS700, 800
Essential Job Duties:
Clinical Requirements:
- Provide oversight and support to EMT crews to ensure safe, high-quality Basic Life Support (BLS) patient care and professional standards are maintained.
- Respond to operational or high-priority calls as needed to provide field support, mentorship, problem-solving, or direct assistance during patient care situations.
- Monitor and assist with patient care documentation, quality assurance, and clinical compliance activities.
- Assist with onboarding, field training, mentoring, and ongoing development of EMT personnel.
- Utilize fine motor skills to operate medical equipment, communication systems, computers, tablets, and electronic documentation systems.
- Maintain alertness for extended periods and perform effectively under stressful, urgent, or rapidly changing operational conditions.
- Communicate clearly and professionally with employees, patients, healthcare facilities, dispatch personnel, leadership, and external partners.
Physical Requirements:
- Ability to occasionally lift, carry, maneuver, or assist with patients, stretchers, and equipment in emergency or operational situations.
- Ability to lift and carry up to 100 pounds with assistance when necessary.
- Frequently sit, stand, walk, bend, kneel, squat, twist, push, pull, and climb in and out of ambulances, healthcare facilities, and office environments.
- Ability to tolerate extended periods of driving, computer work, and movement between field and office settings.
Environmental Requirements:
- Ability to work indoors and outdoors in varying environmental conditions, including heat, cold, rain, uneven terrain, and other field conditions.
- Ability to work in healthcare environments with potential exposure to infectious diseases, bodily fluids, hazardous materials, and stressful situations.
- Ability to work in dynamic environments, including ambulances, hospitals, skilled nursing facilities, offices, patient homes, and community locations.
Abilities Required:
- Strong leadership, interpersonal, and conflict resolution skills sufficient to mentor employees and address operational or personnel concerns professionally.
- Ability to exercise independent judgment, prioritize competing demands, and make sound operational decisions with limited supervision.
- Visual and auditory ability sufficient to assess patient conditions, employee performance, surroundings, and operational safety.
- Ability to speak, read, and write fluently in the English language.
- Ability to maintain professionalism, confidentiality, and composure in high-pressure situations.
- Be deemed fit by a medical provider to don and utilize N95 respirators and other forms of personal protective equipment (PPE).
Compensation:
- Annual Salary: $72,000 - $76,000
- Medical: Employer group plan (Kaiser)
- Dental: Employer group plan
- Life/AD&D: Employer group plan
- 401k: Employer Group plan
Company-provided resources:
- In-house FREE continuing education units
- Employer covers the cost of all required certification renewals after 90 days of employment
- ·Employee assistance program (EPA)
- ·Career development and professional growth resources
Hiring Timeline & Key dates (Tentative)
- May 26 – June 9: Application period open
- June 10 – June 12: Application review and candidate outreach to schedule interviews
- June 24 – June 30: Initial interviews conducted
- July 1 – July 3: Follow-up interviews (if necessary)
- On or before July 8: Selected candidate notified / employment offer extended
- July 10: Anticipated onboarding and training start date
Additional information:
· This position requires an online pre-employment background check. Upon passing the interview, a conditional job offer will be made. During this time, the background check will be completed.
· This position requires post-employment drug screening. This is conducted during the onboarding process. Completed by a third-party medical provider.
· This position requires post-employment medical evaluations that include fit testing, tuberculosis testing, hepatitis testing, and immunization verification provided by medical records. Completed by a third-party medical provider.
· WEST COAST MEDICAL TRANSPORT is an Equal Opportunity Employer. Employment opportunities at WEST COAST MEDICAL TRANSPORT are based on one's qualifications and capabilities to perform the essential functions of a particular job. All employment opportunities are provided without regard to race, religion, color, sex, national origin, age, military status, veteran status, disability, genetic information, ancestry, medical condition, marital status, gender identity, gender expression, sexual orientation, or any other characteristic protected by law. This Equal Employment Opportunity policy governs all aspects of employment, including, but not limited to, recruitment, hiring, internships, selection, job assignment, promotions, transfers, compensation, discipline, termination, layoff, access to benefits and training, and all other conditions and privileges of employment.
Pay: $72,000.00 - $76,000.00 per year
Benefits:
- 401(k)
- Continuing education credits
- Dental insurance
- Employee assistance program
- Family leave
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Vision insurance
- Wellness program
Work Location: In person
