Top 76 Phone operator Jobs in California

Phone Operator and Appointment Scheduler
Santo Nino Health Center —Burbank, CA
- $21 - $23 an hour
- Full-time
- HIPAA
- High school diploma or GED
- Clinic
Quick Apply
13d
Royal Service Agent (Hotel Phone Operator)
AccorHotel —San Francisco, CA
- $34.64 an hour
- Full-time
- Residential
- US work authorization
- Communication skills
Quick Apply
FACILITES CALL CENTER SPECIALIST I (night shifts)
Stanford Health Care —Menlo Park, CA
- $31.30 - $35.25 an hour
- Full-time
- High school diploma or GED
- Military encouraged
- Communication skills
PBX Operator
San Antonio Regional Hospital —Upland, CA
- $23.00 - $31.82 an hour
- Part-time
- High school diploma or GED
- Communication skills
- Entry level
Telecommunications Operator - PBX - Per Diem/Nights - Req#2117971798
Antelope Valley Medical Center —Lancaster, CA
- $22.49 - $34.41 an hour
- Per diem
- Hospital
- Computer literacy
- Office
Quick Apply
Telephone Operator (PBX)
Corona Regional Medical Center —Corona, CA
- $23.00 - $34.32 an hour
- Part-time
- Acute care
- Hospital
- Entry level
telephone
Personal Telephone Answering Service —San Jose, CA
- Full-time
- Organizational skills
- Computer skills
- Entry level
- Paid time off
Quick Apply
Medical Telephone Operator
Natomas Family Practice —Sacramento, CA
- $18 - $22 an hour
- Full-time
- Windows
- 3 years
- Organizational skills
- Paid holidays
- Health insurance
Quick Apply
PBX Operator - Part Time - Nights - Chula Vista
Scripps Health —Chula Vista, CA
- $25.00 - $29.29 an hour
- 8 hour shift
- Hospital
- Medical-Surgical
- Computer skills
5h
PBX Operator
University of California San Francisco —San Francisco, CA
- Computer literacy
- High school diploma or GED
- Typing
Communications Operator Per Diem, Nights (10:30pm-7am)
Pasadena Hospital Association, LTD dba Huntington Health —Pasadena, CA
- $25.45 - $27.36 an hour
- 8 hour shift
- Hospital
- High school diploma or GED
- Entry level
Quick Apply
2d
PBX & Emergency Response Operator - OC
City of Hope —Irvine, CA
- $22.91 - $32.07 an hour
- Full-time
- Hospital
- Mid-level
- High school diploma or GED
PBX Operator
AHMC Healthcare —Anaheim, CA
- From $23 an hour
- Bilingual
- Microsoft Excel
- Microsoft Outlook
1d
PBX Operator
Cardinal Health —San Marcos, CA
- $23.00 - $27.72 an hour
- Call employer
- Background check
- Spanish
- Mid-level
- Paid parental leave
- Health savings account
Quick Apply
9d
PBX Operator, PT Nights (9:30pm - 6am), including Weekends
PIH HEALTH —Los Angeles, CA
- $21.00 - $28.35 an hour
- Part-time
- Hospital
- Urgent Care
- Home Health
PBX Operator-Communications-Part time-Lakewood-Nights
University of California, Irvine —Lakewood, CA
- $25.45 - $36.05 an hour
- Part-time
- Background check
- High school diploma or GED
- US work authorization
- Health insurance
- Retirement plan
13d
PBX Operator - Communications
Desert Valley Hospital —Victorville, CA
- $23 an hour
- Per diem
- Acute care
- Hospital
- High school diploma or GED
- Health insurance
- Dental insurance
8d
Switchboard Operator
PIH HEALTH —Whittier, CA
- $23.00 - $29.90 an hour
- Day shift
- Computer literacy
- Urgent Care
- HIPAA
5h
PBX Operator (Full Time)
Montage International —Newport Beach, CA
- $21.75 an hour
- Online Application
- Word processing
- Computer literacy
- Writing skills
Communication Resource clerk, Evenings
PIH HEALTH —Whittier, CA
- $23.00 - $29.90 an hour
- Evening shift
- Microsoft Excel
- Microsoft Outlook
- Urgent Care

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Phone Operator and Appointment Scheduler

Santo Nino Health Center
Burbank, CA

Quick Apply

Job Details

Full-time
$21 - $23 an hour
13 days ago

Qualifications

Phone communication
Copy machines
High school diploma or GED
Clinical data entry
Telephone systems
Quality data entry
Customer data entry

Full Job Description

POSITION SUMMARY

The Phone Operator and Appointment Scheduler serves as a primary point of contact for patients and callers, providing professional, courteous, and efficient telephone support. This position is responsible for scheduling appointments, maintaining accurate patient information, addressing inquiries, and ensuring a positive patient experience. The role requires strong communication skills, attention to detail, and the ability to handle multiple tasks in a fast-paced healthcare environment while maintaining patient confidentiality.

MINIMUM QUALIFICATIONS

Previous customer service or call center experience preferred but not required.
Excellent verbal communication, active listening, and problem-solving skills.
Experience with Electronic Health Record (EHR) systems preferred.
Strong computer, data entry, and multitasking abilities with a high level of accuracy.
Ability to maintain professionalism and composure when handling challenging situations.
Demonstrated commitment to providing compassionate, patient-centered service.
Ability to work effectively in a fast-paced environment and adapt to changing priorities.

EDUCATION

High school diploma or equivalent required.

ESSENTIAL DUTIES AND RESPONSIBILITIES

The duties and responsibilities listed below are representative of the work performed in this position and are not intended to be all-inclusive.

Answer incoming calls promptly, professionally, and courteously.
Assist patients and callers with inquiries regarding appointments, services, and general clinic information.
Schedule, reschedule, and cancel patient appointments in accordance with established clinic policies and procedures.
Verify and update patient demographic, insurance, and contact information accurately.
Route calls and messages to the appropriate department or staff member in a timely manner.
Address patient concerns and complaints with professionalism, empathy, and discretion; escalate complex issues to appropriate personnel when necessary.
Accurately document calls, patient interactions, and actions taken within the electronic health record or other designated systems.
Maintain patient privacy and confidentiality in compliance with HIPAA and all applicable federal, state, and organizational regulations.
Perform general administrative and clerical duties as assigned.
Support clinical operations and assist with other duties as needed to meet organizational objectives.

PHYSICAL REQUIREMENTS

Ability to sit for extended periods while performing telephone and computer-based work.
Ability to use standard office equipment, including a computer, telephone, copier, and scanner.
Ability to communicate effectively in person and by telephone.

WORK ENVIRONMENT

Work is performed primarily in an office or healthcare clinic setting.
Frequent interaction with patients, staff, and external contacts.
May be required to manage multiple priorities and interruptions throughout the workday.

EQUAL EMPLOYMENT OPPORTUNITY

The organization is committed to providing equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type in accordance with applicable federal, state, and local laws.

Quick Apply

Refine Your Search

phone operator jobs in california

Phone Operator and Appointment Scheduler

Royal Service Agent (Hotel Phone Operator)

FACILITES CALL CENTER SPECIALIST I (night shifts)

PBX Operator

Telecommunications Operator - PBX - Per Diem/Nights - Req#2117971798

Telephone Operator (PBX)

telephone

Medical Telephone Operator

PBX Operator - Part Time - Nights - Chula Vista

PBX Operator

Communications Operator Per Diem, Nights (10:30pm-7am)

PBX & Emergency Response Operator - OC

PBX Operator

PBX Operator

PBX Operator, PT Nights (9:30pm - 6am), including Weekends

PBX Operator-Communications-Part time-Lakewood-Nights

PBX Operator - Communications

Switchboard Operator

PBX Operator (Full Time)

Communication Resource clerk, Evenings

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