Top 29 Telephone advice nurse rn Jobs in California

Patient Contact Nurse, RN
Cedars-Sinai —Los Angeles, CA
- $44.98 - $71.97 an hour
- 8 hour shift
- Microsoft Word
- Nursing
- Microsoft Excel
- Health insurance
- Dental insurance
Connection Center Triage RN
Dignity Health Medical Group —Rancho Cordova, CA
- $47.41 - $70.52 an hour
- Full-time
- Nursing
- RN License
- Bachelor of Science
Nurse Navigator (RN) - Oncology
Silicon Valley Medical Development —Mountain View, CA
- $124,000 - $150,000 a year
- Full-time
- Nursing
- RN License
- Bachelor of Science
Registered Nurse - Full Time- Community Health Center- 5- 8's
Barton HealthCare System —South Lake Tahoe, CA
- $58.80 - $91.13 an hour
- Full-time
- CPR Certification
- Nursing
- RN License
2d
Care Team Nurse
Alexander Valley Healthcare —Cloverdale, CA
- $80,000 - $133,120 a year
- Full-time
- CPR Certification
- LVN
- RN License
- AD&D insurance
- Paid holidays
Nurse Clinic Manager (RN) - Bilingual
Share Ourselves —Costa Mesa, CA
- $105,000 - $130,000 a year
- Full-time
- Microsoft Word
- Spanish
- Nursing
- Free parking
- Continuing education credits
Quick Apply
Home Infusion RN - Independent Contractor (Desert Hot Springs, CA)
AmeriPharma —Desert Hot Springs, CA
- $60 - $70 an hour
- Per diem
- CPR Certification
- Nursing
- RN License
- Flexible schedule
Quick Apply
8d
Home Infusion RN - Independent Contractor (Northern California)
AmeriPharma —Sacramento, CA
- $65 - $75 an hour
- Per diem
- CPR Certification
- Nursing
- RN License
- Flexible schedule
Quick Apply
Home Infusion RN - Independent Contractor (Southern California)
AmeriPharma —Riverside, CA
- $60 - $70 an hour
- Per diem
- CPR Certification
- Nursing
- RN License
- Flexible schedule
Quick Apply
Registered Nurse - Triage
Asian Health Services —Oakland, CA
- $61.54 - $64.40 an hour
- On call
- Nursing
- Vital signs
- RN License
- Dental insurance
Quick Apply
9d
RN Coordinator (Urgent Care) Part-time
Shasta Community Health Center —Redding, CA
- $35.28 - $52.92 an hour
- Part-time
- CPR Certification
- Nursing
- Management
Registered Nurse (JRF) (Sat. - Mon. 7:00 am - 4:00 pm)
Shasta Community Health Center —Redding, CA
- $23.76 - $35.65 an hour
- Online Application
- CPR Certification
- Nursing
- RN License
Nurse Practice Supervisor 2
University of California San Francisco —San Francisco, CA
- Nursing
- HIPAA
- Mid-level
Nursing Instructor
SIERRA JOINT COMMUNITY COLLEGE DISTRICT —Rocklin, CA
- $69,017.37 - $92,489.89 a year
- Weekends as needed
- Classroom
- Nursing
- RN License
- Health insurance
- Loan forgiveness
MA/Nurse Trainer - MA
Shasta Community Health Center —Redding, CA
- $23.10 - $34.65 an hour
- Online Application
- Nursing
- LVN
- Computer literacy
- Paid jury duty
- 403(b) matching
Licensed Vocational Nurse (LVN)
WESTERN SIERRA MEDICAL CLINIC INC —Auburn, CA
- $30 - $40 an hour
- Full-time
- Microsoft Word
- Spanish
- Nursing
LVN (Residency)
Shasta Community Health Center —Redding, CA
- $25.00 - $36.40 an hour
- Full-time
- CPR Certification
- Nursing
- LVN
- Paid jury duty
- 403(b) matching
Residential Supervisor - Nurse
Centre For Neuro Skills —Emeryville, CA
- $35 - $43 an hour
- Part-time
- CPR Certification
- Nursing
- LVN
- Paid holidays
- Health insurance
LVN (Pediatrics)
Shasta Community Health Center —Redding, CA
- $25.00 - $36.40 an hour
- Full-time
- CPR Certification
- Nursing
- LVN
- Paid jury duty
- 403(b) matching
LVN Access Nurse (Urgent Care)
Shasta Community Health Center —Redding, CA
- $25.00 - $36.40 an hour
- Full-time
- CPR Certification
- Nursing
- LVN
- Paid jury duty
- 403(b) matching
2d

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telephone advice nurse rn jobs near california

Patient Contact Nurse, RN

Cedars-Sinai -
Los Angeles, CA

Apply Now

Job Details

$44.98 - $71.97 an hour

Benefits

Health insurance
Dental insurance
Paid time off
403(b)

Qualifications

Collaborate with healthcare professionals
Customer communication
Electronic health records (EHR) management
RN License
BLS Certification
Care documentation
Healthcare privacy protection
Clinical assessment documentation
Bachelor of Science in Nursing
Multidisciplinary team collaboration for treatment planning
Bachelor's degree in nursing
Health status assessment
Patient counseling
Patient education
Managing patient records

Full Job Description

Job ID 15329 Location Los Angeles, California, United States Job Category Nursing Date posted 03/07/2026

Job Description

Align yourself with an organization that has a reputation for excellence! Cedars-Sinai was awarded the National Research Corporation’s Consumer Choice Award 19 times for providing the highest-quality medical care in Los Angeles. We also were awarded the Advisory Board Company’s Workplace of the Year. This annual award recognizes hospitals and health systems nationwide that have outstanding levels of employee engagement. We offer an outstanding benefits package that includes health care, paid time off, and a 403(B). Join us! Discover why U.S. News & World Report has named us one of America’s Best Hospitals.

What You Will Be Doing:

The Patient Access Contact Center (PACC) Registered Nurse (RN) provides telephone-based nursing triage, care coordination, and patient navigation services to ensure patients receive the right care, in the right setting, at the right time. The RN uses evidence-based triage protocols, Epic Nurse Triage Encounter tools, and clinical judgment to assess patient symptoms, provide nursing guidance, and direct patients to the appropriate level of care.

This remote role supports Cedars-Sinai’s centralized access model by partnering closely with PACC agents, physicians, and clinical teams to provide timely symptom assessment, clinical guidance, and coordinated patient care.

Key Responsibilities:

Conduct telephone-based patient triage using established evidence-based protocols and Epic Nurse Triage Encounter tools.
Assess patient symptoms and acuity, provide nursing advice including home care guidance, referral to urgent care, emergency services, or specialist/primary care providers when appropriate.
Respond to patient messages and clinical inquiries within established timeframes.
Document triage encounters in Epic, including reason for call, protocol used, disposition, and clinical advice provided.
Receive and manage warm transfers from PACC agents requiring clinical assessment through the RN queue.
Manage and respond to provider in-basket messages and clinical work queues.
Collaborate with PACC agents through communication tools (such as Teams chat) to facilitate smooth patient handoffs and triage routing.
Provide real-time feedback and education to PACC agents to support effective patient navigation and symptom escalation processes.
Communicate patient status updates and care recommendations to physicians and clinical teams.
Schedule patient appointments when clinically appropriate to ensure timely access to care.
Partner with primary care providers, specialists, urgent care providers, and contact center teams to ensure continuity of care.
Apply clinical judgment when protocols alone are insufficient, prioritizing patient safety and escalation for high-acuity symptoms such as chest pain, stroke symptoms, or trauma.
Participate in PACC huddles, RN escalation reviews, quality assurance processes, and continuous improvement initiatives to enhance the patient experience.
Track outcomes using wrap-up codes and review RN daily metrics dashboards to monitor performance and support department reporting.
Deliver compassionate, patient-centered communication when interacting with patients, caregivers, and care teams.
Build strong working relationships with physicians, clinical staff, and contact center teams to support coordinated care delivery.
Support a collaborative environment by sharing clinical expertise and assisting team members with complex cases.
Demonstrate professionalism, empathy, and problem-solving skills when managing challenging patient interactions.

Collaboration & Patient Experience:

Deliver compassionate, patient-centered communication when interacting with patients, caregivers, and care teams.
Build strong working relationships with physicians, clinical staff, and contact center teams to support coordinated care delivery.
Support a collaborative environment by sharing clinical expertise and assisting team members with complex cases.
Demonstrate professionalism, empathy, and problem-solving skills when managing challenging patient interactions.

Qualifications

Requirements:

Bachelor of Science in Nursing (BSN) required. Master of Science in Nursing (MSN) preferred.
Active California Registered Nurse (RN) license required.
Basic Life Support (BLS) certification from American Heart Association (AHA) or American Red Cross (ARC) required.
Minimum of three (3) years of nursing experience required.
One (1) year of triage nursing or related clinical experience preferred.
Strong clinical assessment and decision-making skills.
Excellent communication and patient education abilities.
Ability to manage high call volumes and competing priorities in a fast-paced environment.
Proficiency with electronic health record systems such as Epic.
Experience collaborating with interdisciplinary healthcare teams.
Strong documentation, critical thinking, and problem-solving skills.

Skills & Experience Sought:

Strong medical terminology skills.
Basic knowledge of ICD-10.
Attention to detail, advanced problem solving and high analytic skills.
Demonstrated proficiency with Microsoft Suite (Word, Excel, Outlook, etc.)
Detailed knowledge of the medical record content and chart organization
Detailed knowledge of documentation and privacy regulatory standards, required
Strong customer service and communication skills. English language proficiency, written and spoken. Bilingual preferred
Strong data analysis and research skills for error corrections.
Knowledge of EMR, EPIC, and hospital computer systems, such as MSOW.

Why work here?

Beyond outstanding employee benefits including health and dental insurance, vacation, and a 403(b) we take pride in hiring the best, most passionate employees. Our accomplished staff reflects the culturally and ethnically diverse community we serve. They are proof of our commitment to creating a dynamic, inclusive environment that fuels innovation.

Req ID 15329

Working Title Patient Contact Nurse, RN

Department CSRC Sched Reg Patient Access

Business Entity Cedars-Sinai Medical Center

Job Category Nursing

Job Specialty Nursing

Overtime Status NONEXEMPT

Primary Shift Day

Shift Duration 8 hour

Base Pay $44.98 - $71.97

Diversity and Inclusion at Cedars-Sinai

We are caretakers and innovators committed to the pursuit of equitable healthcare. But health equity is not possible without representation. Our commitment to diversity goes beyond demographics or checking boxes. Our people must reflect the diverse identities, experiences and geographies of the communities and patients we serve – because that’s what our patients, colleagues and communities deserve Quality Care and Research—For All, By All.

Our compensation philosophy

We offer a competitive compensation package for our employees. The base pay range shown generally applies to the greater Los Angeles area and may vary based on work location. Our range takes into account the wide range of factors that are considered in making compensation decisions, including knowledge/skills: relevant experience and training, education/certifications/licensure; and other business and organizational factors. The base pay range does not include any incentive payments that may be applicable to a role. Pay Transparency Non-Discrimination Provision (PDF) .

Cedars-Sinai is an Equal Employment Opportunity employer.

Cedars-Sinai does not unlawfully discriminate on the basis of the race, religion, color, national origin, citizenship, ancestry, physical or mental disability, legally protected medical condition (cancer-related or genetic characteristics or any genetic information), marital status, sex, gender, sexual orientation, gender identity, gender expression, pregnancy, age (40 or older), military and/or veteran status or any other basis protected by federal or state law. If you need a reasonable accommodation for any part of the employment process, please contact us by email at [email protected] and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

Cedars-Sinai will consider for employment qualified applicants with criminal histories, in accordance with the Los Angeles Fair Chance Initiative for Hiring.

At Cedars-Sinai, we are dedicated to the safety, health and wellbeing of our patients and employees. This includes protecting our patients from communicable diseases, such as influenza (flu). For this reason, we require that all new employees receive a flu vaccine based on the seasonal availability of flu vaccine (typically during September through April each year) as a condition of employment, and annually thereafter as a condition of continued employment, subject to medical exemption or religious accommodation. For the same reason, you may also be required to receive other vaccines as a condition of employment. Cedars-Sinai reserves the right to make modifications to its required list of vaccines as required by law and/or policy.

Apply Now

Refine Your Search

telephone advice nurse rn jobs in california

Patient Contact Nurse, RN

Connection Center Triage RN

Nurse Navigator (RN) - Oncology

Registered Nurse - Full Time- Community Health Center- 5- 8's

Care Team Nurse

Nurse Clinic Manager (RN) - Bilingual

Home Infusion RN - Independent Contractor (Desert Hot Springs, CA)

Home Infusion RN - Independent Contractor (Northern California)

Home Infusion RN - Independent Contractor (Southern California)

Registered Nurse - Triage

RN Coordinator (Urgent Care) Part-time

Registered Nurse (JRF) (Sat. - Mon. 7:00 am - 4:00 pm)

Nurse Practice Supervisor 2

Nursing Instructor

MA/Nurse Trainer - MA

Licensed Vocational Nurse (LVN)

LVN (Residency)

Residential Supervisor - Nurse

LVN (Pediatrics)

LVN Access Nurse (Urgent Care)

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Job Description

Qualifications

Diversity and Inclusion at Cedars-Sinai

Our compensation philosophy

Cedars-Sinai is an Equal Employment Opportunity employer.

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