Top 5268 Telephone representative Jobs in California

Customer Service Representative (CSR)
Consensus Cloud Solutions —Los Angeles, CA
- $17.87 - $28.85 an hour
- Overtime
- Remote
- Background check
- Ability to sit for extended periods
- 2 years
- Employee stock purchase plan
11d
Claims Customer Service Representative I
Partnership HealthPlan of California —Fairfield, CA
- $29.95 - $35.19 an hour
- Full-time
- Computer literacy
- Research
- High school diploma or GED
Remote Customer Service Representative
Qureos Inc —San Francisco, CA
- Full-time
- Remote
- Communication skills
- Entry level
- Time management
2d
Customer Service Representative
Camp Systems International —Clovis, CA
- $19 - $23 an hour
- Remote
- Microsoft Outlook
- Computer literacy
- Entry level
Quick Apply
Patient Service Representative I - OR Administration
Cedars-Sinai —Los Angeles, CA
- $25.00 - $25.49 an hour
- 8 hour shift
- Hospital
- High school diploma or GED
- Fair chance
Guest Service Representative
Marriott International, Inc —Hollywood, CA
- $28.31 - $35.39 an hour
- Full-time
- Hotel
- Fair chance
- Entry level
3d
Patient Access Representative II
Sutter Health —San Francisco, CA
- $35.08 - $49.10 an hour
- 8 hour shift
- Hospital
- Computer literacy
- Writing skills
Member Service Representative Level 1 (Pleasanton, CA)
BeneSys, Inc. —Pleasanton, CA
- $34.12 an hour
- Full-time
- Microsoft Word
- Basic math
- High school diploma or GED
- Paid jury duty
- AD&D insurance
Quick Apply
Patient Access Representative
Sutter Health —San Francisco, CA
- $32.30 - $43.34 an hour
- 8 hour shift
- Hospital
- Computer literacy
- Writing skills
9d
Customer Service Representative, CC
Partnership HealthPlan of California —Fairfield, CA
- $29.95 - $35.19 an hour
- Full-time
- Spanish
- Mid-level
- Administrative experience
MOTOR VEHICLE REPRESENTATIVE
Department of Motor Vehicles —Sacramento County, CA
- $3,745 - $5,429 a month
- Online Application
- Office
- Clean MVR report
- US work authorization
- Disability insurance
- Health insurance
13h
Member Service Representative Level 1 (San Jose, CA)
BeneSys, Inc. —San Jose, CA
- $34.12 an hour
- Full-time
- Microsoft Word
- Basic math
- Mid-level
- Paid jury duty
- AD&D insurance
Quick Apply
Phone Operator and Appointment Scheduler
Santo Nino Health Center —Burbank, CA
- $21 - $23 an hour
- Full-time
- HIPAA
- High school diploma or GED
- Clinic
Quick Apply
Patient Access Representative, Infusion Center
Sutter Health —San Francisco, CA
- $35.08 - $49.10 an hour
- 8 hour shift
- Hospital
- Computer literacy
- Writing skills
Call Center Representative
LAPFCU —Van Nuys, CA
- $24.28 - $27.00 an hour
- Full-time
- Hybrid work
- Computer literacy
- English
- High school diploma or GED
Quick Apply
Call Center Representative
University of California, Riverside —Riverside, CA
- $25.38 - $35.97 an hour
- Overtime
- Mid-level
- US work authorization
- Medical terminology
Admissions Representative
Platt College Los Angeles, LLC. —Anaheim, CA
- $24.04 - $37.01 an hour
- Full-time
- High school diploma or GED
- University
- 1 year
- Paid holidays
- Health insurance
Quick Apply
Guest Services Representatives
Omni Hotels & Resorts —San Francisco, CA
- $35.09 an hour
- Full-time
- English
- Hotel
- Math
Quick Apply
Clerk-Call Center
PRWT Services, Inc. —Los Angeles, CA
- Full-time
- Spanish
- Research
- High school diploma or GED
- Opportunities for advancement
Quick Apply
Patient Services Representative (Southeast San Diego)
San Ysidro Health —San Diego, CA
- $27.93 - $35.32 an hour
- Weekends as needed
- High school diploma or GED
- Clinic
- Data entry
Quick Apply
7d

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Customer Service Representative (CSR)

Consensus Cloud Solutions -
Los Angeles, CA

Apply Now

Job Details

$17.87 - $28.85 an hour
11 days ago

Benefits

Employee stock purchase plan

Qualifications

Live chat
Email customer support
Texting/chatbox tools
Phone communication
Salesforce Cloud
Cloud service support
Sales management systems proficiency
Customer support
CRM system proficiency
Technical support via email
Cross-functional collaboration
Client interaction via phone calls

Full Job Description

Consensus Cloud Solutions is a publicly traded, leading digital cloud fax and interoperability solutions organization in the United States and globally, focusing on connecting and empowering healthcare providers, payers, care teams, and technology innovators to unify multiple systems that wouldn't otherwise talk to each other. Consensus is a trailblazer in our industry and believes that data transformation will reshape the world of healthcare.

Founded over 25 years ago, Consensus leverages its technology heritage to move from simple digital documents to advanced healthcare standards (HL7/FHIR) for secure data transport, as well as Natural Language Processing (NLP) and Artificial Intelligence (AI) to convert unstructured to structured, analytics-ready data, helping users unveil information that is meaningful and actionable for better patient care.

Consensus leads the industry in data exchange solutions and we're only getting started! With exciting new initiatives on the horizon, we are continuing our strategic expansion and we are looking to add to our diverse team of innovators.

Now is the ideal time to join us in our mission to solve healthcare's biggest challenges, and work collaboratively with a diverse team of like-minded self-starters and partners to accomplish it.

Consensus Cloud Solutions is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive and equitable environment for all employees. We offer many remote and hybrid career opportunities.

How you will impact the organization…

The agent is directly communicating with the fast growing number of end-users by phone and e-mail and helping them set up, solve any problems they may have and make a sale if they have a need for the service. Enthusiasm and Energetic are critical attributes for the position. Prior experience in a call center or similar position is essential.

The value you will deliver…

Responsible for customer technical support, calls, and emails efficiently, accurately and in a professional manner using excellent customer service skills.
Responsible for contacting customers in regards to service issues specifically with a view to retaining customers or checking for potential fraud.
Responding to chats and emails as required.
Assume responsibility for learning, in detail, about company products and using this knowledge to solve customers' technical problems and seeing these through to completion.
Maintain client work schedule and service level requirements.
Identifies and records all customer calls and provides troubleshooting aids to assist colleagues in solving problems for the future.
Provides comprehensive quality feedback and suggestions on training needs, other improvements and quality shortcomings to their team supervisor.
Report accurately on calls inbound and outbound, record calls and call details on company systems.
Fulfill special project requests, and support porting or HP as required.
Ability to work flexible work hours
Follow up on customer escalations.
Perform other duties and responsibilities as required, assigned, or requested. Consensus reserves the right to add or change duties at any time.

What you will bring to the table…

2+ years experience in a customer technical support inbound call center environment.
2+ Years experience resolving basic user related technical problems with directions given over the telephone or via email.
Excellent communication skills.
Superior problem solving skills.
Proficiency in Salesforce
Experience resolving basic user related technical problems with directions given over the telephone.
Ability to work both independently and as part of a team is a must.
Cross functional skills in supporting customers via chat and email.
Experience supporting added areas of support functions, examples could include special projects, porting, HP support etc.

You will stand out if you also have…

IOS experience is a plus
HTML experience a plus
Active, transferable U.S. Security clearance at the Public Trust level or higher preferred.

Additional details…

Location requirements: Fully remote within the U.S.
Physical requirements: Must be able to sit for long periods, as well as, handle long periods of screen time.
Technology requirements: Reliable, high speed internet.
Eligible for sponsorship: No.
Security Clearance: This position is contingent upon satisfactory completion of a more extensive background check through the Federal Government as a Public Trust Position. Requirements include (subject to change), but are not limited to, active U.S. Citizenship or green card holder residing in the U.S. for a minimum of 3 years and working location in the U.S.

The compensation for this role is up to $17.87 - $28.85 an hour USD. This position may be eligible for pre-approved overtime. Also included in this package for this position for compensation considerations may also include ESPP, accrued vacation, sick time, holidays and benefits. This job doesn't have an expiration date and will remain open until a qualified candidate is hired.

We are not accepting agency submissions for this role.

To learn more about us visit consensus.com

Apply Now

Refine Your Search

telephone representative jobs in california

Customer Service Representative (CSR)

Claims Customer Service Representative I

Remote Customer Service Representative

Customer Service Representative

Patient Service Representative I - OR Administration

Guest Service Representative

Patient Access Representative II

Member Service Representative Level 1 (Pleasanton, CA)

Patient Access Representative

Customer Service Representative, CC

MOTOR VEHICLE REPRESENTATIVE

Member Service Representative Level 1 (San Jose, CA)

Phone Operator and Appointment Scheduler

Patient Access Representative, Infusion Center

Call Center Representative

Call Center Representative

Admissions Representative

Guest Services Representatives

Clerk-Call Center

Patient Services Representative (Southeast San Diego)

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