Top 361 Virtual customer service Jobs in California

Provider Customer Service Representative
CVS Health —California
- $17.00 - $31.30 an hour
- Full-time
- Remote
- Computer literacy
- No high school diploma
- High school diploma or GED
- Health insurance
- Dental insurance
6d
Customer Service Representative
CVS Health —California
- $17.00 - $31.30 an hour
- Full-time
- Remote
- Computer literacy
- No high school diploma
- High school diploma or GED
- Health insurance
- Dental insurance
11h
Call Center Representative
Qualfon —California
- From $21 an hour
- Full-time
- Remote
- Computer literacy
- Microsoft Office
- High school diploma or GED
- Paid training
Customer Service Representative
lfournier —Los Angeles, CA
- $18 - $25 an hour
- Full-time
- Remote
- Computer literacy
- High school diploma or GED
- Computer skills
- Opportunities for advancement
Quick Apply
Customer Service Representative
CalOptima —Orange, CA
- Weekends as needed
- Remote
- Background check
- Microsoft Outlook
- Writing skills
- Tuition reimbursement
- Paid time off
1d
Patient Services Representative I - Remote - Nationwide
Vituity —Sacramento, CA
- $17.12 - $19.04 an hour
- Overtime
- Remote
- Spanish
- Basic math
- Windows
- Profit sharing
- Wellness program
Customer Service Representative
Optum —Torrance, CA
- $16 - $29 an hour
- 8 hour shift
- Remote
- 18 years or older
- Spanish
- Computer literacy
- Paid training
2d
Customer service representative
Booking —Los Angeles, CA
- $25.96 - $31.26 an hour
- Full-time
- Remote
- Research
- High school diploma or GED
- US work authorization
- Paid training
- Relocation assistance
Quick Apply
1h
Call Center Remote Customer Service Representative
VIMO INC —Mountain View, CA
- $17 - $19 an hour
- Full-time
- Remote
- Background check
- 18 years or older
- Spanish
- Paid training
- Health insurance
Quick Apply
CCSB Call Center Representative I
Pinnacle Health Solutions —Irvine, CA
- $35,288.33 - $45,874.31 a year
- Full-time
- Remote
- Spanish
- Microsoft Outlook
- Computer literacy
Quick Apply
Customer Experience Associate
Thuma —San Francisco, CA
- $20 - $28 an hour
- Weekends as needed
- Remote
- Hospitality
- 1 year
- Communication skills
- Paid parental leave
- Paid holidays
Customer Service Associate
Eco Global —Sacramento, CA
- Full-time
- Remote
- Computer literacy
- High school diploma or GED
- Ability to sit for extended periods
Quick Apply
Access/Senior Access Representative- Patient Access Center- FT Day Shift
University of California, Irvine —Irvine, CA
- $27.88 an hour
- Full-time
- Remote
- Background check
- Spanish
- English
- Health insurance
- Retirement plan
5d
Customer Service Representative I
WESTERN GROWERS GROUP —Irvine, CA
- $35,288.32 - $45,874.31 a year
- Full-time
- Remote
- Spanish
- Data analysis skills
- HIPAA
Quick Apply
Call Center Agent - Remote
NVISION Eye Centers —Aliso Viejo, CA
- $21 - $25 an hour
- Full-time
- Remote
- Spanish
- English
- Mid-level
Access/Senior Access Representative- Patient Access Center- PT Day Shift 20 hours
University of California, Irvine —Irvine, CA
- $26.71 an hour
- Part-time
- Remote
- Background check
- Spanish
- English
- Health insurance
- Retirement plan
5d
Customer Support Specialist, Time & Attendance / Scheduling
Rippling —California
- $22.19 - $23.49 an hour
- Full-time
- Remote
- English
- Mid-level
- Bachelor's degree
14d
Client Service Specialist
Cogency Global —Irvine, CA
- $50,000 - $55,000 a year
- Monday to Friday
- Remote
- Typing
- Communication skills
- Entry level
9d
Patient Service Representative (Remote – Full Time)
Vigilance Health —Thousand Oaks, CA
- $16 - $18 an hour
- Full-time
- Remote
- Spanish
- Microsoft Outlook
- HIPAA
Quick Apply
Customer Service Associate
Sarah's Silks —California
- $18 - $21 an hour
- Part-time
- Remote
- Google Workspace
- High school diploma or GED
- US work authorization
- 401(k)
- Paid time off
Quick Apply
1d

I want to receive the latest job alert for virtual customer service in california

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

virtual customer service jobs near california

Patient Services Representative jobs in Sacramento, CA

Customer Service Representative jobs in California

Customer Service Representative jobs in Sacramento, CA

Call Center Representative jobs in Mountain View, CA

Customer Service Representative jobs in Los Angeles, CA

Customer Service Representative jobs in Orange, CA

Call Center Representative jobs in California

Customer Service Representative jobs in Irvine, CA

Customer Experience Associate jobs in San Francisco, CA

Patient Services Representative jobs in Thousand Oaks, CA

Call Center Representative jobs in Irvine, CA

Customer Service Representative jobs in Torrance, CA

Call Center Representative jobs in Aliso Viejo, CA

Human Services jobs in Omaha, NE

Patient Services Representative jobs in Owasso, OK

Mother Baby Patient Care jobs in New Jersey

Sales Representative jobs in New York, NY

Patient Services Representative jobs in Oklahoma City, OK

Patient Services Representative jobs in Lakeland, FL

Patient Services Representative jobs in Pembroke Pines, FL

Provider Customer Service Representative

CVS Health -
California

Apply Now

Job Details

Full-time
$17.00 - $31.30 an hour
6 days ago

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance

Qualifications

Computer operation
Customer communication

Full Job Description

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Position Summary:

Qualified new hires are eligible for a $2,000 sign-on bonus after 9 months of service. Must remain continuously employed for a minimum 12 months.

We are seeking a compassionate, customer-obsessed Provider Customer Service Representative to care for our customers. Our customers include members of our benefit plans, employers that offer benefits, and/or doctors, hospitals, and other providers of healthcare. In this role, you will create connections with our customers by helping with their benefits and claims to improve their health and well-being. You will be responsible for educating customers about their benefits and claims while resolving issues and directing them to helpful resources. This position requires adaptability and empathy, as you will be handling a variety of inquiries and ensuring customer satisfaction through kind and respectful interactions. As the face of our company, you will care for our customers by researching issues, documenting outcomes, resolving inquiries and delivering a high level of customer satisfaction. Your ability to listen and respond to customer needs is crucial in inspiring trust and loyalty.

This position pays $18.50/hour.

Key Responsibilities:

Actively listen and be an advocate for customers, understand their needs and provide guidance and support
Resolve customer inquiries and issues efficiently while documenting all interactions.
Educate customers about available resources and assist them in navigating their options.
Anticipate customer needs and provide proactive solutions to enhance satisfaction.
Collaborate with team members and other departments to address service issues and improve outcomes.
Document all customer correspondence and maintain confidential records of patient information.
Follow policies, procedures, and the CVS/Aetna Code of Conduct.

Your performance will be measured by:

Customer satisfaction with the service you provide.
Demonstrating CVS/Aetna’s “Heart at Work” behaviors including Putting People First, Joining Forces, and Inspiring Trust.
Your ability to resolve customer issues the first time they call.
Quality and accuracy of interactions with customers.
Reporting to work and adhering to your assigned schedule.

Our Leadership and Welcome Teams will help you succeed by providing:

New colleague orientation to learn about our company and your role.
Engaging and comprehensive training for 7 weeks.
A supportive and inclusive culture that will allow for continuous learning and growth.
Ongoing coaching and mentoring support.
Equipment and resources needed to complete assigned work.

Key Competencies and Behavioral Requirements:

Demonstrated empathy and effective communication skills.
Respectful and kind demeanor in all communications while being an advocate for our customers
Strong problem-solving and decision-making abilities.
Ability to manage multiple resources and tasks in a fast-paced environment.

Required Qualifications:

6+ months of customer service experience.
Basic computer skills.

Preferred Qualifications:

1+ years of customer service experience in a contact center environment, which may include calls, chats or email correspondence depending on role.
Microsoft office experience preferred.

Education:

High School Diploma, GED, or equivalent experience.

You must have:

High-speed internet access (100mbs) with adherence to workplace model and potential telework agreements.
Willingness to work specific hours, with flexibility.
Work hours will be between 7am to 7pm local time, Monday through Friday, and can vary periodically throughout the year. Advance notice will be given if schedules are changed.

Anticipated Weekly Hours

Time Type

Full time

Pay Range

The typical pay range for this role is:

$17.00 - $31.30

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.

Additional details about available benefits are provided during the application process and on Benefits Moments.

We anticipate the application window for this opening will close on: 09/17/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Apply Now

Refine Your Search

virtual customer service jobs in california

Provider Customer Service Representative

Customer Service Representative

Call Center Representative

Customer Service Representative

Customer Service Representative

Patient Services Representative I - Remote - Nationwide

Customer Service Representative

Customer service representative

Call Center Remote Customer Service Representative

CCSB Call Center Representative I

Customer Experience Associate

Customer Service Associate

Access/Senior Access Representative- Patient Access Center- FT Day Shift

Customer Service Representative I

Call Center Agent - Remote

Access/Senior Access Representative- Patient Access Center- PT Day Shift 20 hours

Customer Support Specialist, Time & Attendance / Scheduling

Client Service Specialist

Patient Service Representative (Remote – Full Time)

Customer Service Associate

I want to receive the latest job alert for virtual customer service in california

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected