Top 13 Customer care specialist Jobs in Callaway Fl

Customer Experience Representative
Coastal Waste & Recycling Inc. —Panama City, FL
- Full-time
- Spanish
- Computer literacy
- English
- Paid holidays
- Health insurance
Customer Service Specialist - Personal Lines
The Baldwin Group —Panama City, FL
- Full-time
- Customer service
- Research
- Mid-level
Customer Experience Coordinator
TJ Maxx —Panama City, FL
- $15.00 - $15.50 an hour
- Weekends as needed
- Merchandising
- Employment & labor law
- Mid-level
- Paid parental leave
- Health savings account
Pet Care Specialist
Olive Juice Pet Care and Wellness —Panama City Beach, FL
- From $20 an hour
- Contract
- Heavy lifting
- Driver's License
- In-person
- On-the-job training
- Flexible schedule
Quick Apply
Customer Experience Lead - Full Time
Burlington —Panama City Beach, FL
- $16.50 an hour
- Part-time
- Merchandising
- Mid-level
- Retail management
- Paid holidays
- Health insurance
Customer Experience Lead
Fit2Run —Panama City Beach, FL
- $16 an hour
- Weekends as needed
- Ability to walk for extended periods
- Merchandising
- Mid-level
Quick Apply

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Customer Experience Representative

Coastal Waste & Recycling Inc. -
Panama City, FL

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Job Details

Full-time

Benefits

Paid holidays
Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching
Opportunities for advancement
Referral program

Qualifications

Customer records maintenance
Spanish
Managing customer accounts
Customer relationship building
Email customer support
Account maintenance
Phone communication
Computer literacy
English
Post-sales issue resolution
Financial issue resolution
Managing clients in a customer support role
Haitian Creole
Customer engagement
Desktop applications
Organizational skills
Billing issue inquiries
Productivity software
Handling account queries
Communication skills
Email support
Entry level
Customer data entry

Full Job Description

About Coastal Waste & Recycling

At Coastal Waste & Recycling, we're building more than a company, we're building a team. As one of the fastest-growing privately held waste and recycling companies in the Southeast, we're looking for people who take pride in their work, put safety first, and are ready to grow with us.

Create Exceptional Customer Experiences

Do you enjoy helping people, solving problems, and making someone's day a little easier? As a Customer Experience Representative at Coastal Waste & Recycling, you'll be the voice of our company, building trust with our customers by delivering exceptional service with every interaction.

At Coastal, customer service is a team effort. Our Customer Experience Representatives work together to support customers across all of our markets, partnering with Operations to ensure every customer receives timely, accurate, and caring service.

Your Role

As a Customer Experience Representative, you'll help customers by answering questions, resolving concerns, processing service requests, and partnering with Operations to deliver a seamless customer experience. Through our technology and collaborative team approach, you'll support customers across multiple Coastal locations, helping ensure every customer receives the same great service no matter where they are.

What You'll Do

Deliver exceptional customer service through phone, email, and other communication channels.
Respond to customer inquiries regarding services, billing, account information, and service requests.
Resolve customer concerns by identifying solutions and partnering with Operations to ensure timely follow-up.
Process account changes, new service requests, cancellations, and other customer transactions accurately.
Maintain detailed and accurate customer records within company systems.
Communicate clearly and professionally while building positive relationships with customers.
Partner with teammates across all Coastal markets to help balance workloads and provide seamless customer support.
Follow up with customers, when appropriate, to ensure concerns have been resolved and expectations have been exceeded.
Support special projects and other customer experience initiatives as assigned.

What You'll Bring

Previous customer service experience.
Strong communication and active listening skills.
A positive attitude with a passion for helping people.
Excellent problem-solving and organizational skills.
Ability to multitask in a fast-paced environment.
Comfortable using computers and learning new technology.
Experience with Microsoft Office applications.
Bilingual (English/Spanish or English/Creole) is a plus.

Why You'll Love Working Here

Competitive Pay
Comprehensive Medical, Dental & Vision Benefits
401(k) with Company Match
Paid Time Off & Holidays
Employee Referral Program
Career Growth & Advancement Opportunities
Collaborative Team Environment
Opportunity to make a difference for our customers every day

If you're someone who enjoys helping others, thrives in a team environment, and takes pride in delivering exceptional service, we'd love to have you join the Coastal family.

Coastal Waste & Recycling is proud to be an Equal Opportunity Employer.

Apply Now

Refine Your Search

customer care specialist jobs in callaway fl

Customer Experience Representative

Customer Service Specialist - Personal Lines

Customer Experience Coordinator

Pet Care Specialist

Customer Experience Lead - Full Time

Customer Experience Lead