True Test HRT is a private wellness clinic specializing in testosterone replacement therapy (TRT), hormone replacement therapy (HRT), and proactive healthcare solutions designed to help patients feel and perform at their best.
We are looking for a dependable, patient-focused team member who combines strong clinical skills with exceptional customer service. This role is ideal for someone who thrives in a fast-paced environment, enjoys patient interaction, and takes pride in delivering a high-quality healthcare experience.
What You Can Expect
- Monday–Friday schedule: 9:00 AM – 6:00 PM
- 60-minute PAID lunch break
- No weekends, holidays, or on-call shifts
- A supportive team environment working alongside providers, nurses, and front office staff
- Direct impact on patient transformation and wellness outcomes
- Mission-driven culture focused on proactive health and optimizing patient wellness
Position Overview
As a Phlebotomist / Medical Assistant / Patient Experience Coordinator, you will be responsible for preparing blood samples for laboratory testing in accordance with established procedures while also assisting with patient care, injections, front office coordination, and administrative support.
You will work closely with providers and clinical staff to ensure smooth clinic operations and an exceptional patient experience from check-in to follow-up.
Responsibilities
- Draw blood and prepare specimens for laboratory testing
- Centrifuge blood samples and properly label all specimens
- Collect and process specimens according to established procedures
- Perform routine laboratory testing and assist with clinical procedures
- Administer injections and treatments as directed by providers
- Assist physicians during patient examinations and consultations
- Maintain accurate patient records and documentation
- Schedule appointments and manage patient charts and follow-ups
- Educate patients on treatment plans, next steps, and expectations
- Handle invoicing, payments, and financial discussions professionally
- Maintain cleanliness and organization of clinical and front desk areas
- Communicate with management regarding patient concerns or operational issues
- Ensure compliance with clinic protocols, quality assurance standards, and patient confidentiality requirements
- Deliver a welcoming, polished, and professional patient experience
Qualifications
- Minimum 2 years of phlebotomy experience required
- Certified Phlebotomist required
- Medical Assistant experience preferred
- Knowledge of clinical laboratory operations and blood testing procedures
- Experience with EMR systems, scheduling software, and patient documentation
- Strong organizational and multitasking abilities
- Excellent communication and interpersonal skills
- Ability to work efficiently in a fast-paced clinical environment
- Bilingual in English and Spanish preferred but not required
- Professional appearance and positive attitude required
You Will Succeed in This Role If You
- Enjoy working directly with patients and helping people feel comfortable
- Take pride in accuracy, organization, and attention to detail
- Maintain a calm and professional demeanor during busy clinic hours
- Communicate clearly and proactively with both patients and staff
- Thrive in structured systems and team-oriented environments
Compensation & Benefits
- Competitive pay based on experience
- Paid lunch breaks
- Opportunities for growth and advancement
- Employee wellness perks
- Positive, team-focused workplace culture
Equal Opportunity Employer
True Test HRT is an Equal Opportunity Employer and values diversity in the workplace.
Apply Today
If you are passionate about wellness, patient care, and making a meaningful impact in people’s lives, we would love to hear from you.
Please submit your resume along with a brief introduction explaining why you would be a great fit for the True Test HRT team.
Pay: $25.00 per hour
Benefits:
- Opportunities for advancement
- Paid time off
Work Location: In person
