Top 436 Customer service representative Jobs in Camas, Wa

Customer Service Representative
Maxcess International —Camas, WA
- Overtime
- Hybrid work
- Writing skills
- Research
- Mid-level
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Customer Service Representative
BASCO Appliances —Portland, OR
- $20 an hour
- Full-time
- Background check
- Customer service
- Mid-level
- Health insurance
- Dental insurance
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1d
Team Member
Confidential —Gresham, OR
- $6,000 - $9,000 a month
- Full-time
- Background check
- In-person
- Communication skills
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Customer Care Supervisor
Renewal by Andersen —Portland, OR
- $60,000 - $70,000 a year
- Full-time
- Office
- Ability to lift 50 pounds
- Supervising experience
- Paid holidays
- Disability insurance
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Customer Service Representative - Route Relief
New System —Portland, OR
- From $26.50 an hour
- Weekends as needed
- Background check
- Pass drug screening
- Ability to lift 50 pounds
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1d
Customer Service Agent
Alaska Airlines —Portland, OR
- $20.58 an hour
- Part-time
- 18 years or older
- English
- High school diploma or GED
- Paid training
- Paid holidays
1d
Utility Customer Service Representative
City of Gresham, OR —Gresham, OR
- $25.82 - $32.97 an hour
- Online Application
- In person
- Spanish
- Writing skills
- Office
- Paid holidays
- Disability insurance
9d
Customer Service Specialist I - Clark County Assessor's Office
Clark County Washington —Clark County, WA
- $23.77 - $30.90 an hour
- Online Application
- Background check
- Writing skills
- English
- Disability insurance
- Health insurance
Customer Service Representative
Composites One LLC —Vancouver, WA
- $22.50 - $24.00 an hour
- Background check
- Microsoft Outlook
- ERP systems
- Profit sharing
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Customer Service Representative
Simple Lawns and Landscape Design —Vancouver, WA
- Up to $62,000 a year
- Full-time
- Microsoft Outlook
- Computer literacy
- In-person
- Health insurance
- Dental insurance
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7d
Part-Time Member Service Representative I - Member Support
iQ Credit Union —Vancouver, WA
- $19.30 - $25.09 an hour
- Part-time
- High school
- Research
- High school diploma or GED
- Paid holidays
- Loan repayment program
Customer Service Associate I
Dollar Tree —Camas, WA
- $17.13 - $17.50 an hour
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Grocery store experience
- Health insurance
- Dental insurance
Patient Service Specialist - Call Center
The Vancouver Clinic —Vancouver, WA
- $18.70 - $26.17 an hour
- Full-time
- Background check
- Computer literacy
- Medical office experience
- Health savings account
- AD&D insurance
Resource Center Specialist
Humane Society for Southwest Washington —Vancouver, WA
- $19.47 - $25.24 an hour
- Weekends as needed
- Spanish
- Continuous improvement
- Ability to sit for extended periods
- Paid holidays
- Health insurance
Customer Service Representative
Sea Mar Community Health Centers —Vancouver, WA
- $21.30 an hour
- Full-time
- Public Health
- Marketing
- Entry level
- Paid holidays
- Disability insurance
Call Center Remote Customer Service Representative
VIMO INC —Portland, OR
- $17.00 - $19.50 an hour
- Full-time
- Remote
- Background check
- 18 years or older
- Spanish
- Paid training
- Health insurance
Quick Apply
Customer Service Representative 1
Oldcastle BuildingEnvelope —Battle Ground, WA
- $20.00 - $21.50 an hour
- Monday to Friday
- Microsoft Word
- Writing skills
- Office
- Paid time off
Quick Apply
Customer Service Trainee
TENNMAX AMERICA, INC. —Vancouver, WA
- $18 - $21 an hour
- Monday to Friday
- Microsoft Excel
- Microsoft Outlook
- ERP systems
- Commuter assistance
- Paid holidays
Quick Apply
Contact Center Rep
OnPoint Community Credit Union —Portland, OR
- From $22.25 an hour
- Full-time
- Bilingual
- Computer literacy
- Basic math
- Health insurance
- Dental insurance
14d
Customer Care Representative
DCC Propane, LLC —Battle Ground, WA
- $20 - $23 an hour
- Full-time
- Computer literacy
- Mid-level
- Office
- Paid holidays
- Disability insurance
Quick Apply

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Customer Service Representative

Maxcess International -
Camas, WA

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Job Details

Qualifications

Administrative experience
Desktop applications
Computer skills

Full Job Description

Primary Responsibility: Support the management of the customer relationship through direct communications and interaction with our customer base, internal and external teams via phone, email, letter, fax, and occasional public interaction (trade shows, customer site visits, internal and external). Candidate must be comfortable in handling administrative tasks, have versatile computer experience, ability to prioritize multiple responsibilities, excellent oral and written.

There are three customer service representative tiers that define levels of training, ability, and responsibility:

CSR I
CSR II
CSR III

Core competencies of each tier are defined in the customer service representative tier document. Progression of competencies is reviewed on a biannual basis.

Duties and Responsibilities:

Provide the best customer service in the industry
Work as a team member with Sales, Planning, Product Management, Supply Chain, Engineering and Operations to fulfil customer and business expectations
Establish and maintain customer records and contact information
Processing of inquiries for product quotes (duplicate units and new units)
Processing of sales orders from customer purchase orders (duplicate units and new units)
Daily quote follow up and quote status updates including closure
Expedite and communicate status inquiries on unit/part quotes and sales orders
Communicate information on product applications, features and benefits
Support after sales inquiries for parts, service, repairs, warranty, policy and commercial issues
Timely completion of assigned tasks. Overtime may be required to meet deadlines and achieve customer requirements
Support continuous improvement initiatives and processes through active involvement
Manage waste responsibly (utilize proper containers, participate in the recycling programs)
Promote energy conservation
Actively support and maintain business objectives and initiatives
Other duties as assigned to meet departmental and company objectives

Minimum Qualifications

Education/Experience

Associate degree with 3 - 5 years' Customer Service experience

GED/high school diploma with a strong background in the industry with equivalent years' experience in design, sales, job shop, machining, or web handling industries

Other Candidate Qualifications

Excellent verbal communication skills, speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; demonstrates group presentation skills; participates in meetings
Excellent written communication skills, writes clearly and informatively; edits work for spelling and grammar; varies writing style to meet needs; presents numerical data effectively; able to read and interpret written information
Able to handle pressure well and be detail-oriented
Integrity and high ethical standards
Strong organizational skills
Fluent in standard Windows based application
Knowledge of Epicor ERP system is a plus
Ability to work in team and individual environments without supervision, self-motivated.
Ability to work collaboratively across functions to accomplish goals and meet company objectives
Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; able to build morale and group commitments to goals and objectives; supports everyone's efforts to succeed
Willingness to provide enthusiasm and creative solutions to meeting our customer needs and achieving the company's goals
Ability to thrive in a fast-paced environment
Ability to analytically synthesizes complex or diverse information; collects and researches data; uses intuition and experience to complement data; designs workflows and procedures
Ability to identify and resolve problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations; uses reason even when dealing with emotional topics
Ability to assess own strengths and weaknesses; pursues training and development opportunities; strives to continuously build knowledge and skills; shares expertise with others
Ability to understand business implications of decisions; displays orientation to profitability; demonstrates knowledge of market and competition; aligns work with strategic goals
Works within approved budget; develops and implements cost saving measures; contributes to profits and revenue; conserves organizational resources
Ability to manage difficult or emotional customer situations; responds promptly to customer needs; Solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments
Follows policies and procedures; completes administrative tasks correctly and on time; supports organization's goals and values; benefits organization through outside activities; supports affirmative action and respects diversity
Displays willingness to make decisions; exhibits sound and accurate judgment; supports and explains reasoning for decisions; includes appropriate people in decision-making process; makes timely decisions
Sets and achieves challenging goals; demonstrates persistence and overcomes obstacles; measures self against standard of excellence; takes calculated risks to accomplish goals
Approaches others in a tactful manner; treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions; follows through on commitments
Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected events
Is consistently at work and on time; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry

Physical Requirements

Ability to sit for extended periods of time
Able to wear personal protective equipment (if entering designated manufacturing areas)-safety shoes, safety glasses, hearing protection, etc.
Position located in Camas, WA
Hybrid office / work from home opportunity

#IND

Maxcess is an equal employment opportunity employer. We do not discriminate on the basis of race, religion, sex, disability, age, pregnancy, national origin, sexual orientation, or any other characteristic protected by applicable law. We are committed to diversity and inclusion, and all qualified candidates are encouraged to apply.

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customer service representative jobs in camas, wa

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