Top 472 customer service representative Jobs in camas wa

Contact Center Representative
NW Priority Credit Union —Beaverton, OR
- $21 - $28 an hour
- Overtime
- Analysis skills
- Travel
- Ability to sit for extended periods
Customer Service Representative/Route Service Representative
Gateway Services Inc —Portland, OR
- $19 - $23 an hour
- Overtime
- Clean driving record
- Heavy lifting
- High school diploma or GED
- AD&D insurance
- Paid holidays
Quick Apply
14d
Call Center Supervisor
Renewal by Andersen —Portland, OR
- $55,000 - $65,000 a year
- Full-time
- Mid-level
- 3 years
- Bachelor's degree
- Paid holidays
- Health insurance
Quick Apply
Customer Service Representative
QUIPT HOME MEDICAL INC —Clackamas, OR
- Microsoft Excel
- High school diploma or GED
- Typing
- Paid holidays
- Disability insurance
Quick Apply
Client Onbaording & Retention Specialist
Evosus Inc. —Vancouver, WA
- $25.00 - $28.85 an hour
- Full-time
- Hybrid work
- Google Workspace
- Mid-level
- Office
- Paid holidays
- Health insurance
Customer Service Associate I
Dollar Tree —Camas, WA
- $17.13 - $17.50 an hour
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Grocery store
- Health insurance
- Dental insurance
Customer Support Representative
Synkwise —Camas, WA
- $20 - $23 an hour
- Full-time
- Background check
- Research
- Office
- Health insurance
- Dental insurance
Quick Apply
Pharmacy Customer Service Associate
Walgreens —Camas, WA
- $18.13 - $20.00 an hour
- Part-time
- Computer literacy
- Basic math
- Maintenance
- Continuing education credits
- Health insurance
Service Customer Care Coordinator - Account Manager
Comfort Makers Home Health Company —Portland, OR
- $60,000 - $66,000 a year
- Full-time
- Bachelor's degree
- Driving
- Home Health
- Paid training
- Health insurance
Quick Apply
Customer Support Specialist
Creative Safety Supply —Beaverton, OR
- $22 - $25 an hour
- Full-time
- 5 years
- Mid-level
- High school diploma or GED
- Disability insurance
- Health insurance
Quick Apply
Licensed Insurance Agent/Customer Service Representative
State Farm —Beaverton, OR
- $18 - $24 an hour
- Full-time
- Bilingual
- Background check
- Spanish
- Health insurance
- 401(k)
Quick Apply
Member Services Coordinator - Portland, OR
AMS, Association Management Services.NW —Portland, OR
- $19 - $21 an hour
- Monday to Friday
- Organizational skills
- Communication skills
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Licensed Insurance Agent/Customer Service Representative
State Farm —Beaverton, OR
- $18 - $24 an hour
- Full-time
- Bilingual
- Background check
- Spanish
- Health insurance
- 401(k)
Quick Apply
Member Relations Representative, Fleet
AAA Oregon/Idaho —Tualatin, OR
- $22 - $24 an hour
- Monday to Friday
- Computer literacy
- Writing skills
- Office
- Disability insurance
- Dental insurance
Quick Apply
2d
Apple Specialist - Retail Customer Service and Sales - (Seasonal)
Apple —Tigard, OR
- Weekends as needed
- Entry level
- Employee stock purchase plan
- Health insurance
Insurance Policy Service Representative
AAA Oregon/Idaho —Portland, OR
- $20.50 an hour
- Weekends as needed
- Computer literacy
- Office
- Communication skills
- Paid holidays
- Health insurance
Quick Apply
7d
Client Service Representative-Animal Hospital
First City Veterinary Hospital —Oregon City, OR
- $18 - $22 an hour
- Full-time
- Customer service
- Administrative experience
- Organizational skills
- Health insurance
- Dental insurance
Quick Apply
Client Service Manager For Senior Home Care
Home Matters Caregiving —Portland, OR
- $70,000 - $75,000 a year
- Full-time
- Mid-level
- Home Health
- In-person
- Paid time off
Quick Apply
10d
Sales Support Supervisor
SHELTER PRODUCTS INC LLC —Milwaukie, OR
- Full-time
- Microsoft Excel
- Mid-level
- Office
- Opportunities for advancement
Quick Apply
Customer Service Representative
Allstate Insurance - Heidi Rowan Agency —Happy Valley, OR
- $45,000 - $60,000 a year
- Full-time
- Background check
- Office
- US work authorization
- Health insurance
- Dental insurance
Quick Apply

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Contact Center Representative

NW Priority Credit Union -
Beaverton, OR

Apply Now

Job Details

Full-time
$21 - $28 an hour

Qualifications

Confidential information handling
Email customer support
Technical support via phone
Account maintenance
Financial transaction processing
Phone communication
Account troubleshooting
Client inquiry handling
Promoting bank products
Answering guest questions
Scanning
Incident Escalation
Post-sales issue resolution
Customer engagement
Data entry
Document imaging
Assisting with digital banking services
Productivity software
Handling account queries
Technical support via email
Balancing end-of-day transactions
Promoting bank services
Account opening
Client interaction via phone calls
Banking regulatory compliance

Full Job Description

Description:

NW Priority Credit Union is excited to offer a new position to join our team at our Beaverton branch. An entry-level contact center employee services as the primary point of contact for members, handling various types of inbound calls and communication. Their responsibilities include answering member inquiries, resolving issues, providing product or service information, and ensuring a positive member experience. This position is best suited for someone with financial experience, who has strong communication skills, problem-solving abilities, and the ability to work efficiently in a fast-paced environment are essential for this role while upholding the credit union philosophy of people helping people.

Core Job Requirements

Respond to member questions and concerns via phone and email ensuring accurate and timely responses.
Identify and troubleshoot member issues, offering solutions within company guidelines or escalating to higher-level support when necessary.
Provide exceptional member service by assisting with members digital inquiries (mobile and online banking) and engaging with the Contact Center Supervisor when needed.
Recognizes members’ needs to proactively open, maintain and update personal accounts and refer members to other services such as loan services and investment services.
Offer detailed and accurate information regarding company products, services, and policies to assist members. Regularly update knowledge on new products, services, or company policies to provide accurate and current information to members.
Ensure that members’ unresolved concerns are tracked and followed up promptly to guarantee resolution.
Provides routine information on credit union services, policies, membership eligibility, type of credit union accounts, inquiries regarding account balance, status and history. Performs all types of non-monetary transactions within established limits to prevent fraud and losses.
Entering stop payments for checks and check reorders. Completes appropriate documents and refers them to Accounting/Electronic Services for assistance when necessary.
Assist members with online banking password resets and enrollments. Ensuring successful login attempt while on the phone with member. Enroll members in mobile deposit as requested and approved.
Process convenience pay requests by members.
Process lost debit and credit cards by completing forms and issue replacement.
Scan paper documents into Laserfiche.
Work with colleagues and supervisors to share knowledge, improve processes, and enhance team performance.
Completes job assignments delegated by Contact Center Supervisor.
Responsible for complying with all laws, statutes, rules, and regulations which govern the credit union, including but not limited to all components of the Bank Secrecy Act provisions of the US Patriot Act.
Participate in required meetings and training.
Performs other duties as assigned by management.

Requirements:

Job Experience: Minimum of one year in a banking or credit union environment required. Knowledge of advanced cross servicing techniques to cross service members competently.

Software Skills: Excellent computer skills with knowledge of Microsoft Office software.

Physical Demands: Required to sit for extended periods and occasional walking to provide member services. Noise level moderate to high in immediate area and normal range of hearing necessary to communicate by telephone and in person with staff and members.

Work Conditions: Regular workday with occasional overtime. Ability to travel to branch locations. Exposed to potentially hazardous conditions (robbery).

Other Skills: Strong organizational and analytical skills required to resolve member/staff questions or problems. Must maintain a high degree of accuracy in handling cash, balancing a cash drawer, and entering member transactions into the computer. Must demonstrate excellent written and oral communication skills. Strong interpersonal skills to represent the Credit Union professionally and positively to members and to interact daily with staff and management. Ability to exercise judgment and maintain confidentiality in dealing with membership and staff. Ability to complete or resume tasks despite interruptions.

Apply Now

Refine Your Search

customer service representative jobs in camas wa

Contact Center Representative

Customer Service Representative/Route Service Representative

Call Center Supervisor

Customer Service Representative

Client Onbaording & Retention Specialist

Customer Service Associate I

Customer Support Representative

Pharmacy Customer Service Associate

Service Customer Care Coordinator - Account Manager

Customer Support Specialist

Licensed Insurance Agent/Customer Service Representative

Member Services Coordinator - Portland, OR

Licensed Insurance Agent/Customer Service Representative

Member Relations Representative, Fleet

Apple Specialist - Retail Customer Service and Sales - (Seasonal)

Insurance Policy Service Representative

Client Service Representative-Animal Hospital

Client Service Manager For Senior Home Care

Sales Support Supervisor

Customer Service Representative

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